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Truck 3

Care 2

Webb Ford 2

Refund 2

Axle 2

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Kimberly B.

Hammond, IN

01/25/2019

Worst mechanics

This is the worst mechanic I’ve ever come across.... I took my truck to Meier’s on the 9th of January and ending paying $1082.60 for an issue with the rear axle. I picked up my ford ranger on the 14th of January and was told everything was fixed. When I drove the vehicle home I didn’t exceed 30 mph so I didn’t feel anything wrong. My husband tried to take the truck on the 15th to work and he called me and told me something was wrong the truck isn’t fixed. I couldn’t believe it I asked him what the truck doing and he proceeded to tell me the truck sounded like a jet engine the faster it went. He got it up to 60mph and decided to bring it back home because he was afraid something was going to happen to the truck. So we called Meier’s and told them something was wrong and it needed to be fixed so we proceeded to drop the vehicle off on the 15th. So apparently these mechanics drove this truck on the expressway and they found absolutely nothing wrong with and told us to pick it up so we did. I picked up the truck on the 16th and drove it on the expressway and as soon as I hit 35 mph I could feel the truck starting to shake and hum I sounded and felt terrible. I just couldn’t believe that these mechanics drove this truck and thought that was normal. I’m no mechanic and knew right away something was really wrong so we decided to take the truck to the Webb ford dealership on the 17th so we can get this truck fixed properly. Now $1566.98 later the truck has been properly fixed.... I went back to Meier’s and asked for a refund because Webb Ford had to completely rebuild this rear axle that was just rebuilt a couple of days before and I was told I should have brought it back to Meier’s and I told the owner “ I did bring it back the very next day and you said there was nothing wrong hence the reason I had to take it to Webb Ford” so now I have to go to small claims court to get a refund for a job terribly done. I would never recommend this place to absolutely anyone the worst service ever and all they can say is it’s a ranger like that is supposed to justify their lack of experience.

Non recommandé

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