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Mack Alger Firestone

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(830 Avis)
97
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
97
Score NPS ®

Détails de l'entreprise

À propos

Mack Alger Firestone, we are proud to say it that we have been providing the Grosse Pointe, St. Clair Shores and the Eastside areas with unprecedented auto service since 1964! We provide complete auto repair and maintenance as well as carry a full line of quality tires. We will help you get back on the road quickly in your time of need. Mack Alger Firestone, we are proud to say it that we have been providing the Grosse Pointe, St. Clair Shores and the Eastside areas with unprecedented auto service since 1964! We provide complete auto repair and maintenance as well as carry a full line of quality tires. We will help you get back on the road quickly in your time of need.

Catégories
Réparation automobile, Vente et réparation de pneus, Atelier de réparation Firestone
Contact
(586) 771-7050
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
22025 Greater Mack Ave Saint Clair Shores, MI 48080-2306
Obtenir des directions
Mack Alger Firestone's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(830 Avis)
Écrire un avis
Avis récents
RP
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ROBERT P.
St. Clair Shores, MI
Chevrolet Equinox
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2025
client vérifiéVérifié Client
10
Neighborhood shop
Always good to work with. Takes good care of the family of cars and oil changes, tire rotations. Nice to have this store close by.
JS
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JAY S.
Harper Woods, MI
Buick Park Avenue
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/13/2025
client vérifiéVérifié Client
10
Service above and beyond!
Again, and as always, owner, (Bill) and his mechanics took total care of me and my vehicle...up-front price quoting, expeditious work, professional, caring, and respectful attentiveness. Mechanic Jeremy, as in the past, went above and beyond: Not only did he complete all my requested maintenance, but he creatively repaired and secured a loose quarter-panel on my vehicle. His efforts to 'make the customer happy,' and to approach his work with interest, diligence, and enthusiasm are refreshing. I do not know how Bill does it, but over the years he consistently hires mechanics and front-desk personnel who make me feel like their most important customer each time I visit the shop.
JM
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Joe M.
Grosse Pointe, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2025
10
Good job
Repaired and returned before it was promised and no further issues, thanks guys
DR
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DENNIS R.
St. Clair Shores, MI
Mercury Montego
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2025
client vérifiéVérifié Client
10
Oil Change & Tire Repair
Accomodating friendly service.
MD
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MICHAEL D.
Grosse Pointe, MI
Subaru Legacy
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2025
client vérifiéVérifié Client
10
Always Honest and Able
They looked quite busy when I drove in (early afternoon). I asked if they could do an oil change and tire rotation yet that day and they said yes. I left the car and got picked up by my son. Job was done within three hours and I picked the car up before closing. I know they will never make a promise they cannot keep, and I can trust what they say.
Client vérifié
Harper Woods, MI
Buick Park Avenue
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/25/2025
client vérifiéVérifié Client
10
They stand behind their service and installations
Battery installed 6 months prior was deemed to be faulty. It was replaced free of charge quickly, efficiently, professionally.
CA
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COLLEEN A.
St. Clair Shores, MI
Jeep Grand Cherokee
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/25/2025
client vérifiéVérifié Client
10
Awesome Service
The service is professional and in a timely manner. The guys are friendly and I am thankful to have been referred to trustworthy service by Raleigh.
DD
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DAVID D.
Grosse Pointe Farms, MI
Honda Fit
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/16/2025
client vérifiéVérifié Client
9
Tire replacement
Great service
CP
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CHARLES P.
St. Clair Shores, MI
Nissan Pathfinder
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/06/2025
client vérifiéVérifié Client
10
Best In The Area
Mack Alger Firestone is always professional, thorough and reasonably priced. I've never had to wait more than a day or two even on larger repairs. This is the only place we trust with our vehicles and for good reason. Pay for quality work, get quality results.
BN
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BARRY N.
St. Clair Shores, MI
Chrysler Town & Country
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/04/2025
client vérifiéVérifié Client
10
Tire repair
As usual great service. Had a slow leak in my tire and it was repaired and I was on the road in about an hour.
JM
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JOE M.
Grosse Pointe Farms, MI
Ford Escape
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/30/2024
client vérifiéVérifié Client
10
Runs like new
My Escape had a bad vibration in drive and squealed terrible in reverse. Problems fixed and running like new.
Client vérifié
Grosse Pointe, MI
Ford Edge
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/18/2024
client vérifiéVérifié Client
9
fixed the tire quickly
they figured out what the problem with the tire was and repaired it.
DR
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DAVID R.
Grosse Pointe Farms, MI
BMW X5
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/17/2024
client vérifiéVérifié Client
10
Always prompt
We are always happy with the responsiveness of the staff.
DN
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DAWN N.
St. Clair Shores, MI
Chrysler 200
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2024
client vérifiéVérifié Client
10
great service thank you??
Towed my car on Saturday had my car fixed and done Monday afternoon! Very friendly and helpful! Very efficient! Thank you so much ?
MO
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MARK O.
Grosse Pointe Farms, MI
Dodge Grand Caravan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/03/2024
client vérifiéVérifié Client
10
Trustworthy
I am a repeat customer. On at least three occasion I have been told I really didn't need the service I asked for (new brakes, etc.) So when they say I do need something, I believe them.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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