business image

MAC Auto

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(316 Avis)
95
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
95
Score NPS ®

Détails de l'entreprise

À propos

Locally owned and operated auto repair shop (formerly Meineke) here to provide exceptional auto to service for Beckley and surrounding areas. Call to schedule appointment or just stop by shop. Locally owned and operated auto repair shop (formerly Meineke) here to provide exceptional auto to service for Beckley and surrounding areas. Call to schedule appointment or just stop by shop.

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(681) 207-5024

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
3766 Robert C Byrd Dr Beckley, WV 25801
MAC Auto's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(316 Avis)

BK
BILL K.
Hinton, WV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2025
client vérifiéVérifié Client
10
Professional courteous service
I appreciated Randy explaining what needed to be done as he was aligning my tires

Client vérifié
Waterford, PA
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
07/23/2025
client vérifiéVérifié Client
0
Transmission flush
I was charged for 16 quarts of transmission fluid at 34.00 a quart. I found out later it should of only taken approximately 7 quarts. They saw me coming.
Mark N. de MAC Auto a répondu le 07/26/2025 09:16 AM

Ms. Klein-

sorry for any confusion with your invoice and hope to explain below.

During any true transmission fluid flush, the machine induces 8qts of new fluid and a specific trans cleaner product to properly clean/flush the entire transmission and torque converter.  This initial 8 qts of fluid becomes dirty as it helps clean and remove contaminates that have built up in the transmission system.  Once cleaned, the process involves adding up to 8 new quarts of OEM trans fluid which will be used by the transmission going forward.  The item that stood out to me is that the shop had to use Jeep/MOPAR specific fluid purchased from local dealer as no local parts stores had comparable fluid for your vehicle at the time of service.  And as we know, anything purchased directly from OE dealers is always at a premium price.  This was definitely the driver of higher cost invoice.  Hope this better explains.  Thanks- Mark 


AW
gravatar
ALVIN W.
Mac Arthur, WV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/20/2025
client vérifiéVérifié Client
10
Alignment
Very friendly and fast service

JH
JOSH H.
Beckley, WV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/19/2025
client vérifiéVérifié Client
10
Awesome service
Mark and his team provided great service and was able to get us in, fixed and on our way. Highly recommend!

Client vérifié
Beckley, WV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2025
client vérifiéVérifié Client
10
Last minute changes in what I needed done
The young man@ the front desk was very nice and very professional. He had very good customer service skills.

JT
gravatar
JEFF & KIM T.
Crab Orchard, WV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2025
client vérifiéVérifié Client
10
Very very good experience. Everything was excellent
Good work as usual

RA
Rodney A.
Fairdale, WV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2025
client vérifiéVérifié Client
Catégorie : Service
Rodney said the technicians provide really good work and service. They provide service on various things like front end alignments and more. He gets the veterans discount for serving.
Recommandé

CC
Carolyn C.
Glen Jean, WV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2025
client vérifiéVérifié Client
Catégorie : Service
Carolyn said they were good and she recommends them.
Recommandé

JS
Josiah S.
Beaver, WV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2025
client vérifiéVérifié Client
Catégorie : Service
Josiah said the service was timely. The employees explained everything clearly and they are phenomenal.
Recommandé

JM
JOSH M.
Sophia, WV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2025
client vérifiéVérifié Client
10
Oil change and fuel filters
The service is top notch!

BS
BARBARA S.
Beckley, WV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2025
client vérifiéVérifié Client
10
Worked me in and showed me what was wrong.
Very nice and informative.

TN
gravatar
TAMMY & RONNIE N.
Crab Orchard, WV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/15/2025
client vérifiéVérifié Client
10
Very friendly and professional
They seen me very quickly and they had me out fast. They did a great job. Would highly recommend them.

RS
RUSSELL S.
Brownsburg, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/14/2025
client vérifiéVérifié Client
10
Out of state oil change & brake check.
Highly recommend.

Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2025
client vérifiéVérifié Client
10
Awesome men working here!
I originally brought my truck in for just front brakes and calipers and then come to find out. I needed rear brakes as well and they were ready to close but the two mechanics stayed behind set their plans aside to make sure my truck was up and running for me to go back-and-forth to work and classes. Who else does this anymore?! I cannot thank them enough!

CD
CEDRIC D.
Beckley, WV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2025
client vérifiéVérifié Client
10
1995 GMC Yukon 2dr
Mr.Jeffery and his team are amazing

1-15 sur 316 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.