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SureCritic / Entretien de la voiture / Lutter's Elmbrook Automotive
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Lutter's Elmbrook Automotive

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(939 Avis)
92
Écrire un avis
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Détails du score

5 stars
89%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
92
Score NPS ®

Détails de l'entreprise

À propos

Welcome to Lutter's Elmbrook Automotive. Family owned and operated since 1979, we understand how important your vehicle is to you. We offer a full range of automotive and light truck maintenance and repair services.

With a reputation for honest, quality, professional Welcome to Lutter's Elmbrook Automotive. Family owned and operated since 1979, we understand how important your vehicle is to you. We offer a full range of automotive and light truck maintenance and repair services.

With a reputation for honest, quality, professional service, we work hard to build long-term relationships with our customers. Our goal is to provide you with automotive peace of mind. Our ASE certified technicians utilize advanced, effective diagnostic and repair procedures to get the job done right the first time. Most repairs are completed the same day and offer a 12 month/12,000 mile warranty. Ask about our loaner vehicle program. ...more

Catégories
Entretien de la voiture, Recycleur de voitures, Entretien de la voiture
Contact
(262) 782-7825
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
16880 W Greenfield Ave. Brookfield, WI 53005
Obtenir des directions
Lutter's Elmbrook Automotive's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(939 Avis)
Écrire un avis
Avis récents
Client vérifié
Wauwatosa, WI
Chevrolet Colorado
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/11/2026
client vérifiéVérifié Client
3
Very pricey, but do good work.
I had taken my vehicle in to the shop because it was very close to work inconveniently close. I had a battery installed, and a carbon vaporizer solenoid vent valve installed and they charged $825. I'm pretty sure I could have gotten away with it being close to 500 but I'm not the expert. I know for sure that the vent valve goes for around $60 and the battery goes for $120. They also charged me for a diagnostics, But that's anywhere you go to try to pinpoint the exact fault point, which was $176. Again I'm not the expert. They also gave me a quote for ball joints and lower control arms for estimate of $1,800+ which I think is astronomical, but again I'm not the expert. The amount of labor to the cost of installed parts was definitely over 100%. Theres a reason why I dont go here when I had to get my vehicle repaired prior, and then I remembered why. The labor just cost too much, And they know everybody has to get paid, but dang. I don't know if I will be back, But at least my vehicle is fixed. 4/10.
Jay, Bob, Mark, Mike, Eric and Sue de Lutter's Elmbrook Automotive a répondu le 03/11/2026 12:19 PM

We appreciate your feedback and certainly understand your concerns regarding the costs associated with your recent visit. While we strive to provide honest assessments and quality service, we know that budgets can sometimes feel like they’ve hit a speed bump. The prices for parts and labor can vary based on several factors, including overhead costs and the expertise our technicians bring to the table. We’re glad to hear that your vehicle is fixed, but we value every opportunity to improve, and your comments help us with that. If you ever wish to discuss any issues further, we're all ears and ready to listen. Your experience matters, even if it was less than stellar. We hope to have the chance to earn back your trust in the future, and just maybe lower that speed bump next time.

Bons de services et publications
Thanks for the kind words! We're thrilled to be your friendly pit stop for all things automotive. 🚗✨ Competence is our middle name (but we promise not to put it on business cards!) #AutoCare #FriendlyService
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We're thrilled to hear that we were on time and kept the communication smooth! 🚗🔧 It's our mission to keep your wheels turning without a hitch. Thanks for the love! #AutoCare #CustomerSatisfaction
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We're thrilled to hear about your experience with your beloved 27-year-old car! 🚗❤️ Keeping classics on the road is our specialty, and we're glad to help with those quirky issues. Here’s to many more reliable miles together! #ClassicCars #AutoCare
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🚗 Thanks for the shout-out! We're thrilled to provide excellent customer service—it's our favorite part of the job! 🌟 We'll keep the wheels turning and smiles coming! #CustomerFirst #LuttersElmbrookAuto
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Thanks for the stellar review! We're thrilled to hear your car is running great after our plan was put into action. 🚗💨 We're all about keeping you informed while getting the job done right. Until next time, drive safely! #CarCare #AutoMaintenance
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We love keeping your ride in tip-top shape! 🚗📋 Our team is all about transparency and sticking to your budget. Thanks for trusting us with your vehicle – we promise to keep those records as neat as your car! 😉 #AutoCare #LuttersElmbrook
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We're thrilled to hear that our friendly staff made you feel valued! 🚗💖 At Lutter's Elmbrook Automotive, we truly care about you and your car. Confidence in your ride is our goal! Thanks for the kind words! #CustomerCare #AutomotiveExcellence
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Thanks for the fantastic review! 🚗🔧 We're thrilled to hear you found us punctual and informative. Keeping your vehicle running well is our priority—like a well-oiled machine! 😄 #LuttersElmbrook #AutoCare
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We're thrilled to hear you think we're fabulous! 🌟 Your support fuels our passion for keeping your vehicle in tip-top shape. Thanks for choosing Lutter's Elmbrook Automotive! We promise to keep the fabulousness going! 🚗💨 #CustomerLove #AutoCare
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Thanks for the fantastic review! 🎉 We're thrilled that Jay and the team could get your 2014 Ford Escape SE back on the road faster than you could say “broken exhaust”! 🚗💨 We're here to keep you and your car smiling. #AutoCare #TeamLutters
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We're thrilled you found our troubleshooting and repairs to be top-notch! 🚗💨 Sometimes a little extra investment leads to smoother rides! Thanks for trusting us to keep your wheels turning. Worth every penny, indeed! 😉 #CustomerAppreciation #WorthIt
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We're blushing! 😊 Thank you for recognizing Bob and the team! We always strive to treat our customers like VIPs—Very Important drivers! 🚗💨 We appreciate your trust and look forward to keeping you rolling smoothly. #CustomerCare #LuttersElmbrookAutomotive
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We’re glad you enjoyed our communication skills! 📞🚗 Our team strives to keep you informed every step of the way—like your car's personal GPS! Thanks for the 5 stars! ⭐️⭐️⭐️⭐️⭐️ #CustomerCare #LuttersElmbrookAutomotive
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We love being your go-to spot for all things automotive! ?✨ Our super-powered technicians appreciate your trust and praise. We're here to keep your ride running smoothly and cost-effectively. Thanks for the stellar support! #CustomerLove #AutoMagic
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We’re thrilled to hear that we hit the nail on the head! ?️ Our goal is to keep you and your ride healthy and happy. Thanks for putting your trust in us! ?? #CustomerCare #AutoExperts
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We're revved up about your awesome review! ?? A quick turnaround and great service are what we aim for! Thanks for trusting Lutter's Elmbrook Automotive to keep you rolling smoothly. See you on the road! ?️ #ServiceWithASmile #ElmbrookPride
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Thanks for the kind words! ?? We take pride in your safety and always aim to keep you rolling, even when repairs get tricky. Remember, we're just a pit stop away if you need a loaner! ? #AutoCare #SafetyFirst
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Thanks for the 5-star review! We're thrilled to hear that we could get your vehicle running like new again. ? Our team is always striving for excellence! ? #QualityRepairs #ProfessionalService
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Hey there Sandy! ?☁️ So glad we could brighten up your hectic day with a smooth new muffler install! Your 5-star review means the world to us! #CustomerAppreciation #RidingOnACloud
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? We're over the moon to receive your raving review! ? Our team is thrilled to know we've earned your trust and confidence. Thanks for your ongoing support! #CustomerAppreciation #AutoCare
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