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Lukes Redmond Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(619 Avis)
98
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
92%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
98
Score NPS ®

Détails de l'entreprise

À propos

At Luke's Automotive we feel a special obligation to provide trustworthy auto maintenance and repair to all of our customers. We strive to treat every customer the way we’d want to be treated, taking the time to explain things in an easy to understand way so the customer has the information to make the best choice. At Luke's Automotive we feel a special obligation to provide trustworthy auto maintenance and repair to all of our customers. We strive to treat every customer the way we’d want to be treated, taking the time to explain things in an easy to understand way so the customer has the information to make the best choice.

Catégories
Entretien de la voiture, Atelier de réparation, Réparation automobile
Contact
(425) 885-4333
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
closed
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
15145 Ne 90th St Redmond, WA 98052
Obtenir des directions

Affiliations

Lukes Redmond Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(619 Avis)
Écrire un avis
Avis récents
BS
Blaze S.
Washington
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2025
client vérifiéVérifié Client
Catégorie : Service
Blaze said they have clear communication, they did what was needed to be done and they didn't try to up-sell him.
Recommandé
HB
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Helen B.
Redmond, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2025
10
Routine maintenance
Jess easily scheduled my apt and noted I needed special oil for my 2020 Rave 4. That was ordered prior to my apt. I dropped the car at 0800 and was picking it up by 1030. All routine I soectios were done and tires rotated. Reasonably priced and excellent service. Highly recommend.
KR
Kevin R.
Washington
Honda Pilot
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
client vérifiéVérifié Client
Catégorie : Service
Kevin said it was good customer service. He felt he could trust them.
Recommandé
ST
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STEVE T.
North Bend, WA
Ford Fusion
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2025
client vérifiéVérifié Client
10
car maintenance
Always a great experience and service. Jess is always very helpful and does an exceptional job.
CN
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CLAUDIA N.
Kirkland, WA
Honda Civic
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2025
client vérifiéVérifié Client
10
Excellent service, once again!
I recommend Luke's most highly. The care from beginning to end was outstanding. Jess, Service Advisor/Front Desk is exceptional and very knowledgeable; takes time to explain all clearly and kindly (and has a great smile!). And I am so confident in Rob and all of the other highly trained mechanic/technicians; I know my car will be taken care of very well. I feel confident in the service and care exhibited which is most important to me. As always and again, I will say, I am a Luke's Automotive customer for life. Bravo!!
SH
Susan H.
Washington
Toyota RAV4
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2025
client vérifiéVérifié Client
Catégorie : Service
Susan said it was all good and they do a good job.
Recommandé
JA
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JUDY A.
Issaquah, WA
Lexus CT 200h
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/20/2025
client vérifiéVérifié Client
10
Excellent Service
We have used Luke's for years for various vehicles and have always been extremely satisfied with the service.
CN
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CLAUDIA N.
Kirkland, WA
Honda Civic
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/03/2025
client vérifiéVérifié Client
10
Excellent service as well as excellent customer service!!
Luke's Automotive is outstanding. I feel very confident that I am receiving excellent service for my vehicle and they are fair and transparent. Also, very personable; I really appreciate this. I am a lifetime Luke's customer. Bravo!
DE
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DALE E.
Kirkland, WA
Ford Escape
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/21/2025
client vérifiéVérifié Client
8
Excellent work and customer service
Nice to have Rob and his fellow tech go over what the leaks were coming from, they described the situation very well. Besides that, my Escape was there for a LOF, great job but they did not fill the anti-freeze to the cold fill line
DH
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DEBORAH H.
Carnation, WA
Jeep Patriot
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2025
client vérifiéVérifié Client
10
Easily scheduled and oil change done quickly
Fast and courteous service as always.
Client vérifié
Redmond, WA
Saturn VUE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/03/2025
client vérifiéVérifié Client
10
Excellent
I have been going to Luke’s for years after moving to Redmond. Prior, a family member used Luke’s for their car which was recommended by a Business associate.
Always quality workmanship and advice.
JM
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JUDY M.
Redmond, WA
Kia Soul
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/03/2025
client vérifiéVérifié Client
10
Quick, thorough
Took car in for oil change and diagnostic on automatic brakes coming on at wrong time. Not only checked car, did web search and located forum of same problem.
FH
Fortune H.
Carnation, WA
Subaru Forester
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/31/2024
client vérifiéVérifié Client
Catégorie : Service
Spoke to Chris. He said they are good people, friendly, service was as described, got done quickly, seemed to fix the problem, and been going to them for 25 years.
Recommandé
ST
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STEVE T.
North Bend, WA
Ford Focus
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/17/2024
client vérifiéVérifié Client
10
car maintenance
got my car in quick. Called about some issues I asked to check. Always great service.
TG
Tracy G.
Redmond, WA
Honda Odyssey
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2024
client vérifiéVérifié Client
Catégorie : Service
Tracy said they did a good job servicing her vehicle, the front office people were wonderful, and it was done quickly and on time. She has recommended them.
Recommandé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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