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Lou's Total Car Care

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 174 Avis)
86
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
86%
4 stars
9%
3 stars
1%
2 stars
<1%
1 star
2%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
86
Score NPS ®

Détails de l'entreprise

À propos

Lou's Total Car Care. With over 30 years of experience, family-owned and operated. Now with 2 locations: Ft. Myers, and Tampa. Lou's Total Car Care. With over 30 years of experience, family-owned and operated. Now with 2 locations: Ft. Myers, and Tampa.

Catégories
Réparation automobile, Entretien de la voiture, Atelier de réparation
Contact
(239) 278-1682
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
5050 S Cleveland Ave Fort Myers, FL 33907
Obtenir des directions
Lou's Total Car Care 's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 174 Avis)
Écrire un avis
Avis récents
EH
Eric H.
Fort Myers, FL
Ford Ranger
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/05/2025
client vérifiéVérifié Client
Catégorie : Service
Eric said they had exceptional service. They handled the care of his vehicle very well. He said everything about the experience was above satisfactory.
Recommandé
Client vérifié
Fort Myers, FL
Honda Accord Coupe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2025
client vérifiéVérifié Client
10
Retired
Very efficient
Friendly
AM
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ALEXANDRIA JOHNATHAN M.
Fort Myers, FL
Nissan Altima
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2025
client vérifiéVérifié Client
10
Always upfront with pricing!
They will let you know what needs to be done sooner rather than later and work with you on getting it done. They really are great with customer service. Will always use Lou’s!
LR
Les R.
Fort Myers, FL
Ford Fusion
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2025
client vérifiéVérifié Client
Catégorie : Service
Les said it was a really good experience. Rachel was great, and the mechanic came out and told them what was what.
Recommandé
KS
Karlene S.
Fort Myers, FL
Subaru Impreza Sedan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
Catégorie : Service
Karlene said they don't talk down to her as a woman, they are pleasant, she didn't feel that they took advantage. They kept her informed of the service and she was very impressed how she was treated. She added that Rachael is wonderful.
Recommandé
PT
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PATRICIA T.
Fort Myers, FL
Volvo S60
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2025
client vérifiéVérifié Client
10
Excellent Car Care
Lou's did a great job, took the time to explain everything in detail. They were very professional and also very friendly. They went above and beyond in customer service.
Client vérifié
Cadillac SRX
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/08/2025
client vérifiéVérifié Client
3
No mechanic available
Could not fix car
CM
Charles M.
Cape Coral, FL
Chevrolet Chevy Express
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
Catégorie : Service
Charles said they got him in quick, their prices were high but they do good work. They do quality work.
Recommandé
IC
gravatar
Ibiza C.
Fort Myers, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2025
10
Best car shop
Lou and his team always go above and beyond to take care of my car. I will always go to them for any of my car needs.
AV
Allen V.
Fort Myers, FL
Chevrolet Silverado 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2025
client vérifiéVérifié Client
Catégorie : Service
Allen said they were thorough. He said they came out and explained everything in detail when the work was done.
Recommandé
FR
Feolice R.
Fort Myers, FL
Chevrolet Impala
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
03/07/2025
client vérifiéVérifié Client
Catégorie : Service
Feolice said he was overcharged for the service and repairs that was done. He has a new issue with the power steering pump, which he will change himself. The price was expensive to remove a couple of bolts.
Non recommandé
TM
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TIMOTHY M.
Fort Myers, FL
Chevrolet Camaro
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
03/01/2025
client vérifiéVérifié Client
5
Was ok
Came to get my oill pressure sensor replaced and they did a good job of replacing the sensor. The issue i had was when I got home my hood strut that keeps the hood open no longer worked, and I know it worked the night prior because I spent the night figuring out what needed to be fixed. I mentioned it to them and they just kept arguing, and I said forget it I'll pay for it cause it's not worth my time.
CL
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CHRISTINE L.
Fort Myers, FL
Kia Optima
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2025
client vérifiéVérifié Client
10
People are great and service is great and extremely professional
Lou's has a talented team of professionals. In the past they have been able to diagnose and resolve a problem caused by another vendor and that baffled other service centers. That was my first trip to Lou's and now I will not go anywhere else.
This most recent visit was when I woke to a dead battery Thursday morning. Jumped the car and went immediately to Lou's. There well stocked battery selection had the battery I needed and they had me in and out in 30 minutes including charging system, alternator and other related checks.
I highly recommend this professional team and Lou is extremely knowledgeable on everything automotive.
MJ
Michelle J.
Beaufort, SC
Honda Fit
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2025
client vérifiéVérifié Client
Catégorie : Service
Michelle said they provided great customer service.
Recommandé
SR
SCOTT R.
Detroit, MI
Nissan Altima
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/20/2025
client vérifiéVérifié Client
10
Awesome
I love this company they have been there for me and my husband and treats us like family. I will always bring my car to them no matter what vehicle I have. I recommend them to anyone. If you go for something and they see something else that will let you know and give you the option to get it fix.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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