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Lou's Total Car Care

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 166 Avis)
87
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
86%
4 stars
9%
3 stars
1%
2 stars
<1%
1 star
2%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
87
Score NPS ®

Détails de l'entreprise

À propos

Lou's Total Car Care. With over 30 years of experience, family-owned and operated. Now with 2 locations: Ft. Myers, and Tampa. Lou's Total Car Care. With over 30 years of experience, family-owned and operated. Now with 2 locations: Ft. Myers, and Tampa.

Catégories
Réparation automobile, Entretien de la voiture, Atelier de réparation
Contact
(239) 278-1682
Visiter le site web
Open
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
5050 S Cleveland Ave Fort Myers, FL 33907
Obtenir des directions
Lou's Total Car Care 's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 166 Avis)
Écrire un avis
Avis récents
IC
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Ibiza C.
Fort Myers, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2025
10
Best car shop
Lou and his team always go above and beyond to take care of my car. I will always go to them for any of my car needs.
AV
Allen V.
Fort Myers, FL
Chevrolet Silverado 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2025
client vérifiéVérifié Client
Catégorie : Service
Allen said they were thorough. He said they came out and explained everything in detail when the work was done.
Recommandé
FR
Feolice R.
Fort Myers, FL
Chevrolet Impala
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
03/07/2025
client vérifiéVérifié Client
Catégorie : Service
Feolice said he was overcharged for the service and repairs that was done. He has a new issue with the power steering pump, which he will change himself. The price was expensive to remove a couple of bolts.
Non recommandé
TM
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TIMOTHY M.
Fort Myers, FL
Chevrolet Camaro
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
03/01/2025
client vérifiéVérifié Client
5
Was ok
Came to get my oill pressure sensor replaced and they did a good job of replacing the sensor. The issue i had was when I got home my hood strut that keeps the hood open no longer worked, and I know it worked the night prior because I spent the night figuring out what needed to be fixed. I mentioned it to them and they just kept arguing, and I said forget it I'll pay for it cause it's not worth my time.
CL
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CHRISTINE L.
Fort Myers, FL
Kia Optima
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2025
client vérifiéVérifié Client
10
People are great and service is great and extremely professional
Lou's has a talented team of professionals. In the past they have been able to diagnose and resolve a problem caused by another vendor and that baffled other service centers. That was my first trip to Lou's and now I will not go anywhere else.
This most recent visit was when I woke to a dead battery Thursday morning. Jumped the car and went immediately to Lou's. There well stocked battery selection had the battery I needed and they had me in and out in 30 minutes including charging system, alternator and other related checks.
I highly recommend this professional team and Lou is extremely knowledgeable on everything automotive.
MJ
Michelle J.
Beaufort, SC
Honda Fit
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2025
client vérifiéVérifié Client
Catégorie : Service
Michelle said they provided great customer service.
Recommandé
SR
SCOTT R.
Detroit, MI
Nissan Altima
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/20/2025
client vérifiéVérifié Client
10
Awesome
I love this company they have been there for me and my husband and treats us like family. I will always bring my car to them no matter what vehicle I have. I recommend them to anyone. If you go for something and they see something else that will let you know and give you the option to get it fix.
MA
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MARC A.
Fort Myers, FL
Chevrolet Impala
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2025
client vérifiéVérifié Client
10
Emergency tire replacement
Lou, Rachel, Nora + team are amazing. I have used them on numerous occasions for a variety of repairs and they are always easy to work with, pleasant, and honest. Lou’s has always been extremely quick and efficient, and they have the sweetest little garage dog named Panda you can play with while you wait. Highly recommend.
DW
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DON W.
Fort Myers, FL
BMW 3 Series
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2025
client vérifiéVérifié Client
10
2004 BMW 325cSI
I have been a service customer of Lou’s for 9 years. I have nothing but praise for the Lou’s. I just had electrical issues and they cleared it up at a very reasonable price.
GA
Gabby A.
Florida
Toyota Camry
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2025
client vérifiéVérifié Client
Catégorie : Service
Gabby said that they got her flat tire changed during her work break.
Recommandé
SK
Sarah K.
Fort Myers, FL
Volvo S60
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/03/2025
client vérifiéVérifié Client
Catégorie : Service
Sarah said this business was very informative.
Recommandé
PT
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PATRICIA T.
Fort Myers, FL
Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2025
client vérifiéVérifié Client
10
Quality work
Everyone was pleasant & quality work was done in a timely manner. This was my third time at Lou’s.
KC
Karen C.
Lehigh Acres, FL
Jeep Wrangler
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2025
client vérifiéVérifié Client
Catégorie : Service
Karen said they were able to get her in the same day, they fixed the problem and they were a courteous professional staff.
Recommandé
Client vérifié
North Fort Myers, FL
Nissan Kicks
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
01/21/2025
client vérifiéVérifié Client
6
Be aware of pricing
We took one of our 3 cars in for an oil change , synthetic $105. So far ok, got the usual call the the air and cabin filters should be changed as well as the wiper blades. I asked for the price and misheard the total! ( my fault for sure) bottom line $225 for 2 filters and a set of wiper blades is outrageous! On top of this they now charge a 3% fee for credit/debit charges!
FJ
FRANKIE J.
Fort Myers, FL
Mercedes-Benz GLK-Class
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2025
client vérifiéVérifié Client
10
Good mechanic shop
Always fair and seemingly honest straight forward shop.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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