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Longview Auto & Tire

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(259 Avis)
-100
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
-100
Score NPS ®

Détails de l'entreprise

Contact
(360) 425-3933

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Aucun Fuseau Horaire Fourni
655 Commerce Ave Longview, WA 98632
Longview Auto & Tire's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(259 Avis)

BA
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BECKY A.
Longview, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/22/2021
0
ABS diagnostics
ABS light on on 92 gmc safari van. They diagnosed the problem and said it would cost $1,400 to start and then would see after that if anything else was needed. I paid $1,000 for the van so it was clearly not worth fixing. They said I needed a master cylinder but had already put a new one on but did not fix the problem. I had new pads that I had purchased that were in the van. I offered to pay for the diagnostics but did not think they were going to charge me $140 for what they said took an hour. I asked them if they could just put the pads on so I wasn't just losing my money. They said no, it's all or nothing. There was no mention of any charge for the diagnostics and nothing was signed. I do feel they should get paid for there time but $140 was very high especially for such an old vehicle. The usual charge is up to $95 for most auto repair shops.

DF
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Don and Judy F.
Marquette, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/16/2020
Careful, clean work completed during pandemic times
I appreciate concerns of Longview Auto & Tire Repair workers about servicing cars during our pandemic. I wiped down my car and my keys with Clorox wipes before leaving my car for repairs. I also appreciate their practice of social distancing when returning my car. I carry Clorox wipes in my car and I wiped down my car and keys again after the repair (seat support was replaced beautifully). I highly recommend Longview Auto & Tire for their quick and excellent work and for their hygienic, healthy work practices.
Recommandé

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2020
client vérifiéVérifié Client
Great honest service!
Contrary to my experiences with others, Longview Auto & Tire kept our appointment, promptly, and made sure the tires I wanted, which needed to be ordered, were in stock and ready to go.
Recommandé
Janelle H. de Longview Auto & Tire a répondu le 02/27/2020 12:58 AM

Thanks for the 5-star review!  We are here to help with any of your vehicle or tire needs.


DB
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Dan B.
Longview, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2020
client vérifiéVérifié Client
My 05 Avalanche
Everyone is friendly and helpful. I can trust my vehicle that it will be safe.
Your work is always done correctly and fast.
THANKYOU LONGVIEW TIRE
Recommandé
Janelle H. de Longview Auto & Tire a répondu le 02/27/2020 12:54 AM

Thank you, Dan, for your business and kind review!  


LH
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Laurie H.
Kelso, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/18/2020
Customer service
Great customer service. Fixed my tire for free no appointment not a long wait time
Recommandé
Janelle H. de Longview Auto & Tire a répondu le 02/19/2020 11:25 PM

Excellent to hear, Laurie!  Have a great day.


LG
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LANCE G.
Castle Rock, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/17/2020
client vérifiéVérifié Client
2 Nails
Just my luck I had a nail in each of my rear tires, slow leakers, when my low tire light went on , I looked for the closest place, long view tire, thinking they probably are all pretty comparable, an hour later, 3$ bucks for a hazmat charge, and $ 48.44 total I was astounded, there competing business are usually a lot less or free flat tire repairs. And what part is hazardous??
Non recommandé
Janelle H. de Longview Auto & Tire a répondu le 02/20/2020 12:00 AM

First of all, thanks for leaving a review, Lance!  Reviews are an excellent resource for us to use to improve our continued training.  Did you know, complimentary with the purchase of our tires, we do offer free flat repair?  If there are further questions about your billing; please call (360) 425-3933 and ask for Reuben.


LH
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Lester h.
Longview, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/16/2020
client vérifiéVérifié Client
Great service
4 tires and an alignment. They were able to get car done same day. Very professional and personable. Will definitely be a repeat customer.
Recommandé
Janelle H. de Longview Auto & Tire a répondu le 02/18/2020 11:55 AM

Thank you for your business and positive feedback, Lester!  Enjoy you new set of tires.  We will see you next time.


Client vérifié
Chehalis, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/15/2020
client vérifiéVérifié Client
Great repair work
Not only did they do the oil change they completed other repair work in a very timely and cost effective way and got me on the road.
Recommandé
Janelle H. de Longview Auto & Tire a répondu le 02/18/2020 11:52 AM

Thank you!


MD
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Marie D.
Longview, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2020
client vérifiéVérifié Client
Great Service
The employees’ welcoming friendliness from talking on the phone to talking at the counter are building my trust and confidence in giving them my business with each encounter. Tyler goes the extra step with giving me assistance I want before I ask for it and that is greatly appreciated. The staff are genuine and the services are honest. That’s what I value in giving my business to.

Thank you.
Recommandé
Janelle H. de Longview Auto & Tire a répondu le 02/18/2020 11:52 AM

Your glowing review is much appreciated, Marie!  Our devoted team benefits from Tyler's friendliness.  See you next time.


MB
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Melissa B.
Longview, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2020
client vérifiéVérifié Client
Great experience!
Mike assisted me through a pretty tricky situation. He was patient and kind and kept me informed through the entire process.
Recommandé
Janelle H. de Longview Auto & Tire a répondu le 02/18/2020 11:47 AM

Melissa, thank you for the great feedback!  Mike is a great asset to our team.  We are here for any your future auto needs.


PU
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Paige U.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2020
client vérifiéVérifié Client
Great service!
I had fast and excellent service! Everyone was friendly and the work was done promptly and did not take long at all! The one issue I had was addressed with respect and action and I plan on continuing my service here!
Recommandé
Janelle H. de Longview Auto & Tire a répondu le 02/14/2020 12:53 PM

Right on!  Thank you for the positive feedback, Paige.  We're happy to help with all of your vehicle needs.  See you next time.


Client vérifié
Longview, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2020
client vérifiéVérifié Client
Great Guys
Found the problem and fixed it.
Thanks guys!
Recommandé
Janelle H. de Longview Auto & Tire a répondu le 02/14/2020 12:25 PM

...and thank you for the fabulous review!  See you next time.


Client vérifié
Chehalis, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2020
client vérifiéVérifié Client
Honest and Reliable
Those two words describe the feeling you get when you walk in the door and deal with Mike or Tyler. I will only use this shop for my automotive needs!
Recommandé
Janelle H. de Longview Auto & Tire a répondu le 02/12/2020 12:39 AM

We appreciate the brillant 5-star review! Mike and Tyler are an excellent addition to our amazing team. Thanks for your continued business and we look forward to helping you with your future automotive and tire needs. 


ML
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Megan L.
Longview, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/08/2020
client vérifiéVérifié Client
Flat tire
Thank you very much for the fast prompt service. Everyone was very kind and helpful.
Recommandé
Janelle H. de Longview Auto & Tire a répondu le 02/09/2020 11:57 PM

Megan, glad we could get you back out on the road.  We appreciate the time and effort you took to leave a review.  We are here to help with any future tire and vehicle needs.


JL
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JERRY L.
Longview, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2020
client vérifiéVérifié Client
Very friendly and helpful
Very helpful and safety cautious letting us know things to look at to replace and very fair prices
Recommandé
Janelle H. de Longview Auto & Tire a répondu le 02/09/2020 11:53 PM

Jerry, thanks for taking the time to leave a review!  Our customers' safety out on the road is one of our foremost concerns.  See you next time.

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