I had been hearing a noise under my car and have to take a long drive. I bought it in and they immediately said my tires are bad without looking under the car yet. They diagnosed 2 bearings and I balked at the quote which I thought was exorbitant and Neil gave me the receipt for diagnosing the problem but not before highlighting in yellow marker that my car was unsafe to drive. I have to wonder if he would’ve done that to a man. Luckily I found a garage that is not only respectful but 2/3rds the price. Needless to say I am taking my car elsewhere for the repair.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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