Chris said they didn't finish what he needed to be done, but they were very honest and up-front with him because he had another mechanic work on his vehicle for his air conditioning and there was still a leak and it was under warranty. He stated that they referred him back to them to have it completed so that he wouldn't be charged another bill.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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