Vérifié ClientDear Nathan, We are truly sorry to hear about the experience you've had with us. This falls significantly short of the service standards we aim to deliver at Landers Collision & Glass. We can understand how frustrating it must have been for you to discover several issues with your car after the repairs and we want you to know that we take your feedback seriously. Rest assured that we are thoroughly investigating the situation internally to ensure that incidents like these do not happen again in the future. Our goal is to make things right for you and we will do everything in our power to rectify the situation. We sincerely apologize for the inconvenience this has caused you and we hope for the opportunity to make this right. Best regards, Steve
I returned the car for correction they tightened the front fender and halfway buffed the contamination in the paint when I got back home I discovered they didn't align front fender properly they didn't fix all the paint contamination.
I returned the car for further corrections they still didn't address the paint issue upon correcting the front fender for the second time they broke front bumper clips as well as breaking a windshield trim piece there is also some sort of solvent across the bottom windshield trim that won't Wash off.
Landers collision and glass won't accept responsibility for further damaging my car
List of damage caused my the repair company
1 Broken windshield trim.
2 broken front bumper clips
3 trash/ contamination throughout paint
4 body panel misalignment
5 scratched rear bumper