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SureCritic / Landers Collision & Glass
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Landers Collision & Glass

Score moyen
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
(2 Avis)
71
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Détails du score

5 stars
85%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
14%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
71
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(501) 508-7542
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
10005 Colonel Glenn Rd Little Rock, AR 72204-8135
Obtenir des directions
Landers Collision & Glass' Avis
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
(2 Avis)
Écrire un avis
Avis récents
LW
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Lacy W.
Subaru Crosstrek
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/12/2024
client vérifiéVérifié Client
10
Stellar Servive
Everyone I met with was professional, knowledgeable and friendly! Services were completed far quicker than I could have imagined and the vehicle looks great! A+ establishment.
Scott W. de Landers Collision & Glass a répondu le 11/22/2024 09:34 AM

We appreciate you taking the time to share your experience! It’s fantastic to hear that our team made such a positive impression—professionalism and friendliness are kind of our jam. We’re also glad to know we could get your vehicle looking sharp in record time. If your car could talk, it’d be singing our praises! Your support means a lot to us.

NS
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Nathan S.
Subaru BRZ
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/11/2024
client vérifiéVérifié Client
0
Landers collision and glass
I took my car in to Landers collision and glass by recommendation of Nationwide insurance the at fault party's insurance company Landers collision and glass had my car for approximately 2 weeks got a call saying car was ready.I picked up my car and had to shuttle rental car back myself within the first 100 miles of driving the right front fender almost fell off upon further inspection I found trash/ contamination throughout the paint.
I returned the car for correction they tightened the front fender and halfway buffed the contamination in the paint when I got back home I discovered they didn't align front fender properly they didn't fix all the paint contamination.
I returned the car for further corrections they still didn't address the paint issue upon correcting the front fender for the second time they broke front bumper clips as well as breaking a windshield trim piece there is also some sort of solvent across the bottom windshield trim that won't Wash off.
Landers collision and glass won't accept responsibility for further damaging my car
List of damage caused my the repair company

1 Broken windshield trim.
2 broken front bumper clips
3 trash/ contamination throughout paint
4 body panel misalignment
5 scratched rear bumper
Scott W. de Landers Collision & Glass a répondu le 08/20/2024 01:49 PM

Dear Nathan, We are truly sorry to hear about the experience you've had with us. This falls significantly short of the service standards we aim to deliver at Landers Collision & Glass. We can understand how frustrating it must have been for you to discover several issues with your car after the repairs and we want you to know that we take your feedback seriously. Rest assured that we are thoroughly investigating the situation internally to ensure that incidents like these do not happen again in the future. Our goal is to make things right for you and we will do everything in our power to rectify the situation. We sincerely apologize for the inconvenience this has caused you and we hope for the opportunity to make this right. Best regards, Steve

2 sur 2 résultats
Offres et publications
We're thrilled to hear you had a fantastic experience! ?✨ Our team is always ready to give your ride the VIP treatment—speedy and stylish! Thanks for the A+ shoutout! We promise to keep the wheels turning smoothly! ? #LandersCollision #FiveStarService
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