I am from PA, my 2006 Ford Expedition transmission started slipping in TN on my way to AL on Saturday 7/22/23. I managed to get to AL by 8pm that evening. Called my home Ford dealer as I have a good relationship with, then called a local dealer that recommended Lance's Automotive. I was able to get my vehicle to him, which he diagnosed properly that day, ordered a rebuilt Jasper Transmission. Lance and team had it installed by Thursday afternoon, I picked it up on Friday Morning and was able to drive back to PA on time, vacation saved... Absolutely fair pricing, excellent, friendly service, I cannot say enough good about my experience with Lance and his team.
MA
Meme A.
Semmes, AL
12/16/2021
0
Beware if you're a woman!
They were supposed to fix my fan in my car, but they didn't. And they charge me 3 hundred dollars to get leaves out and it did the exact thing when I left as before I took it then. The mechanic came in the office after I'd already been there for 3 hours and ask me if I wanted him to change the relay switch while he was at it I said yes but he didn't. The owner said he shouldn't have even said anything to me because it wasn't his job. So they charge 300.00 to get some leaves out. They have most of the reviews fixed so they can control them on all the other sites. They don't have any honor for their word. I'm going to see them in court.
MA
Meme A.
Semmes, AL
12/16/2021
0
Beware if you're a woman!
They were supposed to fix my fan in my car, but they didn't. And they charge me 3 hundred dollars to get leaves out and it did the exact thing when I left as before I took it then. The mechanic came in the office after I'd already been there for 3 hours and ask me if I wanted him to change the relay switch while he was at it I said yes but he didn't. The owner said he shouldn't have even said anything to me because it wasn't his job. So they charge 300.00 to get some leaves out. They have most of the reviews fixed so they can control them on all the other sites. They don't have any honor for their word. I'm going to see them in court.
WM
William M.
Wilmer, AL
11/08/2021
10
Fantastic wont go to anyone else.
They are considerate, friendly , and Lance is very knowledgeable when it comes to the issues of your vehicles. Higher price than some but still they are quick and reliable. Quality isn't cheap, cheap isn't Quality. He will not break the bank, but you can be assured it done, and done right.
PR
Paul R.
Semmes, AL
12/27/2020
Repair of my 1997 Ford Ranger
My 1997 Ford Ranger experienced a very elusive oil leak over several months. Lance and his team worked diligently to resolve and repair the problem, all at a reasonable cost. It also experienced a power steering issue and, most recently, a clutch cable issue. All the issues have been resolved to my delight. My truck is running like new! Thanks Lance and team!
Recommandé
JC
Janelle C.
Eight Mile, AL
06/05/2020
Very Helpful
All the employees are helpful. The waiting area is clean. They give you a run down of what needs done and the cost. This is the 2nd vehicle I have taken up there for non-routine work. The cost is reasonable. The work is complete and explained. The time frame has been so reasonable but you don’t feel like you were rushed through or charged for wasted time. Very happy with the service. ?
Recommandé
BJ
Braxton J.
Alabama
Ford Pickup
10/30/2018
Vérifié Client
Catégorie : Service
Braxton said they finished the service, when he needed his vehicle. They were nice and courteous.
Quick work--needed car for work so having it back quickly is important. Prices were competitive but feeling I could come back at no charge if something wasn't right is a comforting feeling. Ben is knowledgeable and courteous.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.