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Lance's Automotive & Repair

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(115 Avis)
0
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

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ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
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Score NPS ®

Détails de l'entreprise

Contact
(251) 645-1995

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
7880 Crary Station Road Semmes, AL 36575
Lance's Automotive & Repair's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(115 Avis)

GG
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Greg G.
Johnstown, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/07/2023
10
Broke down on vacation...
I am from PA, my 2006 Ford Expedition transmission started slipping in TN on my way to AL on Saturday 7/22/23. I managed to get to AL by 8pm that evening. Called my home Ford dealer as I have a good relationship with, then called a local dealer that recommended Lance's Automotive. I was able to get my vehicle to him, which he diagnosed properly that day, ordered a rebuilt Jasper Transmission. Lance and team had it installed by Thursday afternoon, I picked it up on Friday Morning and was able to drive back to PA on time, vacation saved... Absolutely fair pricing, excellent, friendly service, I cannot say enough good about my experience with Lance and his team.

MA
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Meme A.
Semmes, AL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/16/2021
0
Beware if you're a woman!
They were supposed to fix my fan in my car, but they didn't. And they charge me 3 hundred dollars to get leaves out and it did the exact thing when I left as before I took it then. The mechanic came in the office after I'd already been there for 3 hours and ask me if I wanted him to change the relay switch while he was at it I said yes but he didn't. The owner said he shouldn't have even said anything to me because it wasn't his job. So they charge 300.00 to get some leaves out. They have most of the reviews fixed so they can control them on all the other sites. They don't have any honor for their word. I'm going to see them in court.

MA
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Meme A.
Semmes, AL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/16/2021
0
Beware if you're a woman!
They were supposed to fix my fan in my car, but they didn't. And they charge me 3 hundred dollars to get leaves out and it did the exact thing when I left as before I took it then. The mechanic came in the office after I'd already been there for 3 hours and ask me if I wanted him to change the relay switch while he was at it I said yes but he didn't. The owner said he shouldn't have even said anything to me because it wasn't his job. So they charge 300.00 to get some leaves out. They have most of the reviews fixed so they can control them on all the other sites. They don't have any honor for their word. I'm going to see them in court.

WM
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William M.
Wilmer, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/08/2021
10
Fantastic wont go to anyone else.
They are considerate, friendly , and Lance is very knowledgeable when it comes to the issues of your vehicles. Higher price than some but still they are quick and reliable. Quality isn't cheap, cheap isn't Quality. He will not break the bank, but you can be assured it done, and done right.

PR
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Paul R.
Semmes, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/27/2020
Repair of my 1997 Ford Ranger
My 1997 Ford Ranger experienced a very elusive oil leak over several months. Lance and his team worked diligently to resolve and repair the problem, all at a reasonable cost. It also experienced a power steering issue and, most recently, a clutch cable issue. All the issues have been resolved to my delight. My truck is running like new! Thanks Lance and team!
Recommandé

JC
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Janelle C.
Eight Mile, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2020
Very Helpful
All the employees are helpful. The waiting area is clean. They give you a run down of what needs done and the cost. This is the 2nd vehicle I have taken up there for non-routine work. The cost is reasonable. The work is complete and explained. The time frame has been so reasonable but you don’t feel like you were rushed through or charged for wasted time. Very happy with the service. ?
Recommandé

BJ
Braxton J.
Alabama
Ford Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2018
client vérifiéVérifié Client
Catégorie : Service
Braxton said they finished the service, when he needed his vehicle. They were nice and courteous.
Recommandé

PB
Phil B.
Mobile, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/27/2018
client vérifiéVérifié Client
Catégorie : Service
Phil said this business's employees did the job he asked them to do. The staff was very cordial, nice and upbeat.
Recommandé

BD
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Bob D.
Mobile, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/25/2018
client vérifiéVérifié Client
new tires and installation
Quick work--needed car for work so having it back quickly is important. Prices were competitive but feeling I could come back at no charge if something wasn't right is a comforting feeling. Ben is knowledgeable and courteous.
Recommandé

CG
Charlie G.
Daphne, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/23/2018
client vérifiéVérifié Client
Catégorie : Service
Charlie said they are good people. They have great work.
Recommandé

CJ
Carl J.
Semmes, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/20/2018
client vérifiéVérifié Client
Catégorie : Service
Carl said they did a superior job. They didn't charge an arm and leg. He said he is well pleased.
Recommandé

SA
Smith A.
Mobile, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/19/2018
client vérifiéVérifié Client
Catégorie : Service
Smith said Chad at the business provided good service.
Recommandé

JW
Jacob W.
Semmes, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/16/2018
client vérifiéVérifié Client
Catégorie : Service
Jacob said the staff are good guys.
Recommandé

RM
Rick M.
Alabama
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/15/2018
client vérifiéVérifié Client
Catégorie : Service
Rick said that he would definitely recommend this business for service.
Recommandé

JG
James G.
Semmes, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/12/2018
client vérifiéVérifié Client
Catégorie : Service
James said the business was good.
Recommandé

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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.