Robert said this business does quality work. They did a remarkable job.
Recommandé
DE
Dave E.
Washington
11/19/2014
Vérifié Client
Catégorie : Collision
Dave said they did the work in a timely manner and it looks great. There was no insurance company involved.
Recommandé
MD
Michelle D.
Washington
11/15/2014
Vérifié Client
Catégorie : Collision
Recommandé
ER
Eric R.
Washington
11/12/2014
Vérifié Client
Catégorie : Collision
Eric said the experience was good but not great since there was some waiting involved. The vehicle was completed one day later than had been promised due to a parts delay.
Recommandé
GW
Gregory W.
Washington
11/12/2014
Vérifié Client
Catégorie : Collision
Spoke with Kris. She said they were very good. They did excellent work, the people were very nice and it was a nice experience to work with them all.
Recommandé
RG
Robert G.
Washington
11/12/2014
Vérifié Client
Catégorie : Collision
Spoke with Robert. He said after picking up his vehicle from the business, he noticed his windshield had paint over spray on it. He also noticed his vehicle wobbles at 45 miles per hour. His vehicle was delayed by 5 days. He said he had to call the business to get a status report. He would have liked for them to call him. He stated that due to this experience he would not recommend them.
Non recommandé
JE
Jill E.
Washington
11/11/2014
Vérifié Client
Catégorie : Collision
Jill said they were very professional. They got her in and out in a timely manner. She would definitely return in the future if needed.
Recommandé
JG
James G.
Washington
11/11/2014
Vérifié Client
Catégorie : Collision
Recommandé
DI
Denise I.
Washington
11/11/2014
Vérifié Client
Catégorie : Collision
Denise said the repairs took longer than she expected and longer than promised. She said she waited an additional 4 days for the repairs and was not given a reason for the delay.
Recommandé
AH
Akram H.
Washington
11/10/2014
Vérifié Client
Catégorie : Collision
Akram said this business was excellent and everything was perfect. It was hard to convince the insurance company to pay for the damage on her vehicle. She was disappointed because it took them two months to address the problem. They did not want to pay attention to her claim and she was not satisfied with them at first. Then they telephoned her and let her know they would pay for the damage. She would definitely recommend this business to friends and anyone that needs repairs. They are more expensive than other facilities.
Recommandé
JS
Jeffrey S.
Washington
11/10/2014
Vérifié Client
Catégorie : Collision
Jeffrey said this business had good service.
Recommandé
BM
Brittney M.
Washington
11/07/2014
Vérifié Client
Catégorie : Collision
Brittney said she had her vehicle towed to this facility and they took care of everything. It was fabulous.
Recommandé
ML
Margaret L.
Washington
11/06/2014
Vérifié Client
Catégorie : Collision
Margaret said they took the vehicle to the business three times and the paint job is still not right. There is paint on the bumper. Her husband took a taxi and the taxi had left or he would not have accepted the vehicle the way it was. They also had a rental vehicle at the expense of the business and he had returned it but the vehicle still was not right. She said they are not happy and they do not know how this is going to be resolved but they will not go back. It has been very inconvenient for them. She would not recommend them to others because of the reasons mentioned.
Non recommandé
DB
Dennis B.
Washington
11/05/2014
Vérifié Client
Catégorie : Collision
Dennis said this business exceeded his expectations. His vehicle was ready earlier than promised.
Recommandé
SP
Sheila P.
Washington
11/04/2014
Vérifié Client
Catégorie : Collision
Sheila said she was satisfied with the body work, but may need to have the door adjusted.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Vérifié Client
