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SureCritic / Concessionnaire Kia / Kia of Duluth
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Kia of Duluth

Score moyen
Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5
2,6
(41 Avis)
-100
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Détails du score

5 stars
34%
4 stars
4%
3 stars
4%
2 stars
<1%
1 star
56%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
-100
Score NPS ®

Détails de l'entreprise

À propos

At Kia of Duluth, our professional sales team is committed to making sure you drive away in the perfect vehicle for you. In our service department, our highly skilled factory-trained technicians offer the best in automotive service to our customers. At Kia of Duluth, our professional sales team is committed to making sure you drive away in the perfect vehicle for you. In our service department, our highly skilled factory-trained technicians offer the best in automotive service to our customers.

Catégories
Concessionnaire Kia, Concessionnaire de voitures neuves, Concessionnaire de voitures d'occasion
Contact
(218) 722-4542
Closed
Heures d'ouverture

Heures d'ouverture

Mon
9:00 AM - 7:00 PM
Tue
9:00 AM - 7:00 PM
Wed
9:00 AM - 7:00 PM
Thu
9:00 AM - 7:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
1701 W. Michigan Street Duluth, MN 55806
Obtenir des directions

Détails du score

5 stars
20%
4 stars
<1%
3 stars
20%
2 stars
<1%
1 star
60%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
-100
Score NPS ®

Détails de l'entreprise

À propos

At Kia of Duluth, our professional sales team is committed to making sure you drive away in the perfect vehicle for you. In our service department, our highly skilled factory-trained technicians offer the best in automotive service to our customers. At Kia of Duluth, our professional sales team is committed to making sure you drive away in the perfect vehicle for you. In our service department, our highly skilled factory-trained technicians offer the best in automotive service to our customers.

Catégories
Concessionnaire Kia, Concessionnaire de voitures neuves, Concessionnaire de voitures d'occasion
Contact
(218) 722-4542
Closed
Heures d'ouverture

Heures d'ouverture

Mon
9:00 AM - 7:00 PM
Tue
9:00 AM - 7:00 PM
Wed
9:00 AM - 7:00 PM
Thu
9:00 AM - 7:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
1701 W. Michigan Street Duluth, MN 55806
Obtenir des directions

Détails du score

5 stars
36%
4 stars
9%
3 stars
<1%
2 stars
<1%
1 star
54%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
-100
Score NPS ®

Détails de l'entreprise

À propos

At Kia of Duluth, our professional sales team is committed to making sure you drive away in the perfect vehicle for you. In our service department, our highly skilled factory-trained technicians offer the best in automotive service to our customers. At Kia of Duluth, our professional sales team is committed to making sure you drive away in the perfect vehicle for you. In our service department, our highly skilled factory-trained technicians offer the best in automotive service to our customers.

Catégories
Concessionnaire Kia, Concessionnaire de voitures neuves, Concessionnaire de voitures d'occasion
Contact
(218) 722-4542
Closed
Heures d'ouverture

Heures d'ouverture

Mon
9:00 AM - 7:00 PM
Tue
9:00 AM - 7:00 PM
Wed
9:00 AM - 7:00 PM
Thu
9:00 AM - 7:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
1701 W. Michigan Street Duluth, MN 55806
Obtenir des directions
Tous les départements' Avis
Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5
2,6
(41 Avis)
Écrire un avis
Avis récents
KN
gravatar
Kyle N.
Duluth, MN
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/06/2024
0
Worst dealership in the area
Please avoid buying a car from here. They are the only dealership within hundreds of miles, and if something major happens to your vehicle. You will be faced with a major headache. They don’t have enough loaners to fit customer demand, they will perform suboptimal repairs on your car and then deny it. Please save yourself the headache. Buy from another dealership or buy Hyundai from Kolar up the road. Hyundai and Kia are the same company and just as affordable
JB
gravatar
Jean B.
Virginia, MN
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/20/2022
0
Catégorie : Sales
Ignored in the Showroom
I went to the dealership witn my SO as he was having a 6 mos maintenance check up for his 2022 Telluride. I own a 2016 Sorento, and have been contemplating an upgrade. I spent at least 15 minutes checking out the vehicles in the showroom, openning doors looking in, sitting in one, wlaking around checking out others. That whole time not one salesperson approached me to see if I need assistance. My SO came into the showroom after getting his veh checked in etc for his service appt, walked up to 1 vehicle and in less than one minute had a salesperson approach and ask him if he needed assistance! Apparently this dealership doesnt respect the fact that women can purchase vehicles too
So since you made me feel like a second class citizen, not worthy of your attention, I will be taking my business elsewhere and hopefully after reading this review, so will many others.
MP
gravatar
Michael P.
Duluth, MN
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/24/2021
0
Catégorie : Service
Poor customer care
I've been waiting two weeks for someone to get back to me I've bought two new vehicles from them. But there customer care after you buy the car sucks. I had a 1:30 appointment I get there taking time off from work the girl tells me they wouldn't have made the appointment this late but I'm in the system. Blames me for there screw up. Nim they won't respond to me about my situation. Pretty sad
JR
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JOSHUA R.
Carlton, MN
Kia Forte Koup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/17/2021
client vérifiéVérifié Client
Warranty repairs
Had scheduled an appointment to take care of a recall, when engine issues reared their ugly heads. Dropped the car off, and was in contact with the dealership for most of the cars stay there. Staff did their best to keep me posted on the status of the repair, and vehicle was restored to operating condition.
Recommandé
PE
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PATTI E.
Taconite, MN
Kia Sportage
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2021
client vérifiéVérifié Client
Very thought ful
Friendly staff.
Recommandé
Client vérifié
Superior, WI
Kia Sorento
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/15/2021
client vérifiéVérifié Client
Brakes and Detailing
Everyone was very nice and service was quick and well done.
Recommandé
LP
gravatar
LISA P.
Duluth, MN
Kia Soul
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/14/2021
client vérifiéVérifié Client
Quality Understanding
Thank You kindly Kia service representatives/technicians
Jaiden and Laurie being knowledgeable, flexible
Zac for great skills knowledge
Recommandé
VM
gravatar
VIVIAN M.
Aurora, MN
Kia Sportage
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
06/11/2021
client vérifiéVérifié Client
Kia sportage
My 2012 Kia has been in shop on at least 4 occasions...they seem not to listen to what we're saying is wrong...they say they fixed issues, but the back tires are still wearing out..the car was in shop about 2 months ago..we brought it in the end of May for a recall...when we had it in prior..they put all new tires on car...6 WEEKS later, about 800 miles on tires, the left rear was showing wear...they pretty much brushed that off...we ARE NOT REAL HAPPY Dealing with our issues..we've sank about $4500 into that car the last 2 years...I quit driving it cuz O told my husband I was gonna die in that car!!! We ARE NOT HAPPY CAMPERS...
Non recommandé
Client vérifié
Cloquet, MN
Kia Optima
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2021
client vérifiéVérifié Client
Contraction in area is hard to get to you
Employees were much kinder than last trip and very helpful. Thanks
Recommandé
SN
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SCOTT N.
Two Harbors, MN
Kia Sorento
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2021
client vérifiéVérifié Client
Great service.
Appreciate the staff. Always good work done as well.
Recommandé
Client vérifié
Superior, WI
Kia Sportage
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2021
client vérifiéVérifié Client
Service
Good job, services
Recommandé
ML
gravatar
MARK L.
Washburn, WI
Kia Sedona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2021
client vérifiéVérifié Client
Good Service!
We have always been very satisfied with your KIA service department. We usually check in with the same guy when we come for service. He is always very pleasant, friendly
and we trust him. He always is very professional and we especially like working with him. Everyone in your service department has always been great, professional, friendly,
and we are very happy with the service that KIA provides.
Recommandé
DK
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DEBRA K.
Duluth, MN
Kia Sorento
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2021
client vérifiéVérifié Client
Continued excellent service
Kia of Duluth/Freeway Auto continues to provide fast, friendly service. Their customer service is #1!
Recommandé
GS
gravatar
GLEN S.
Superior, WI
Kia Telluride
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2021
client vérifiéVérifié Client
Mr
Great customer care!
Recommandé
TE
gravatar
TERRANCE E.
Keewatin, MN
Kia Soul
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/25/2021
client vérifiéVérifié Client
Everyone works hard to make your new car dream come true!. And always treated great paul worked hard to get exactly what we wanted.we made a good friend.!.
Greatest car dealer ever!
They make your car dreams come true.
Recommandé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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