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Kevin's Auto Repair

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(51 Avis)
87

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
87
Score NPS ®

Détails de l'entreprise

Contact
(256) 534-3772
Closing in 15 minutes
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
2315 Spring Branch Rd Sw Huntsville, AL 35801-5638
Kevin's Auto Repair's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(51 Avis)

Client vérifié
Toney, AL
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
08/08/2025
client vérifiéVérifié Client
0
Just too overpriced for me.
I went to Kevin’s auto repair because I had seen good reviews. I scheduled the service with no issues. They gave me a date and time. On the date I asked for an estimate on a worst case scenario for the cost but was not given a number but I was told the service could cost a couple thousand. The next day when I received the diagnostic phone call I found out that we all have different understandings of what a couple thousand is. I was quoted $4700 to fix the a/c in my vehicle but that the price could increase more if my windshield had to be removed. The next day I was quoted at 5200 to 5700 pending my windshield needing to be removed and that quote was 2-3 times more than what was quoted from Many other vendors. I couldn’t move forward with Kevin’s auto repair after that.
The Team At K. de Kevin's Auto Repair a répondu le 08/11/2025 08:19 AM

Good morning. We are sorry you are dissapointed in our shop. It sounds like the other shops are not pricing out the entire system which is needed. Your compressor locked up, and the entire system is contaminated. If all we priced was an a/c kit which is just a partial system, then our price would have been a lot lower. However, when the system gets contaminated, the entire system has to be replaced. Doing just a kit would not be a proper repair nor would it be a lasting repair because the contamination would ruin the new parts. To replace the whole system, the dash has to be pulled to replace the evaporator. To remove your dash the windshield has to be removed. The difference in price is in case the windshield broke coming out which is a risk anytime a windshield is removed. We did not design the vehicle. It is a poor design from the manufacturer, but that is not our fault. We know what all is involved in replacing the entire system, and, unfortunately, it is very expensive. Regardless, we hope you have a good day. We hope you find a shop that meets your needs. God bless!

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.