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Ken Ganley Hyundai Parma

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 677 Avis)
79
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,1/5Évaluation globale 4,1/5Évaluation globale 4,1/5Évaluation globale 4,1/5Évaluation globale 4,1/5
Avis original
Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5
80
Total des ReScores
4,1
Moyenne de ReScore
79
Score NPS ®

Détails de l'entreprise

À propos

Ganley Hyundai of Parma is located in Parma, OH, just outside of Cleveland, OH. Our factory trained technicians can help you with routine maintenance, warranty work, and major repairs. Call us to schedule an appointment, or visit our website for more info! Ganley Hyundai of Parma is located in Parma, OH, just outside of Cleveland, OH. Our factory trained technicians can help you with routine maintenance, warranty work, and major repairs. Call us to schedule an appointment, or visit our website for more info!

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(216) 749-2525

Heures d'ouverture

Mon
7:30 AM - 8:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
7115 Brookpark Road Parma, OH 44129
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 677 Avis)

GB
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Gordon B.
Fort Pierce, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/16/2024
10
Catégorie : Service
Emergency Service
As I passed by Parma on my way to Florida I ran over a tire tread on the Turnpike. As a result, a shield on the bottom of the vehicle was ripped from it's mounting and was dragging on the road.

I was lucky to find Ken Ganley Hyundai. I did not have any affiliation with this dealership and yet they agreed to help me without an appointment. They put the vehicle on the hoist and removed the dragging shield as it was to badly damaged to be repaired. I was able to continue my trip to Florida. They did this without charge and washed the car as well.

Thank you for your service!!!

Client vérifié
Coventry Township, OH
2023 SANTA FE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2023
client vérifiéVérifié Client
8
Catégorie : Service
Oil change and factory recall
Was relatively quick

FR
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FRANK R.
Parma, OH
2020 SANTA FE
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
07/18/2023
client vérifiéVérifié Client
1
Catégorie : Service
Service went downhill
I bought 3 vehicles from this location. The main reason was the service was excellent. First , making an appointment for service was 7 weeks out. 2nd, when I arrived I was told I didn't have an appointment. They took it anyway and I waited for a call it was done. Never got the call, I called myself and was told oh yeah that is done. Just not up to the standards in the past.

SC
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SUSAN C.
Parma, OH
2020 SANTA FE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2023
client vérifiéVérifié Client
10
Catégorie : Service
Service
The staff was nice, informative and quick. I was told that it would take about 2 hrs. And it was approx. 2 hr's from the time that I dropped it off to completion.

RP
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RONALD P.
Cleveland, OH
2017 TUCSON
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2023
client vérifiéVérifié Client
10
Catégorie : Service
very professional very happy with the time and work performed, thank you ken ganley
no complaints keep up the fine work hyundai Parma

ST
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SCOTT T.
Parma, OH
2021 ELANTRA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/08/2023
client vérifiéVérifié Client
10
Catégorie : Service
Absolutely perfect
Came in to have a tire with a bubble on the side wall. I have tire and wheel protection. Not only did they replace the tire in question but the technician noticed a gash on another tire and they replaced that one as well. In this get it done quick/do the minimum work world lately, I was amazed and super impressed by that kind of service.

JL
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JACQUELINE L.
Parma Heights, OH
2022 ACCENT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2023
client vérifiéVérifié Client
9
Catégorie : Service
Quick efficient service
Went in for a recall issue and a required computer update. When I asked what to watch for to judge the effectiveness of repairs or what I needed to do different I was only told to use the remote to lock the door. This seemed to be an incomplete answer.

Client vérifié
Parma, OH
2017 TUCSON
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2023
client vérifiéVérifié Client
9
Catégorie : Service
Good customer service
They are short staffed but the service people that I dealt with made me a priority!

EG
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ELEANOR G.
Cleveland, OH
2019 KONA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2023
client vérifiéVérifié Client
10
Catégorie : Service
excellent and timely
Service Reps are great, very helpful

BR
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BRENDA R.
Cleveland, OH
2017 SONATA HYBRID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2023
client vérifiéVérifié Client
9
Catégorie : Service
Recent experience
Quick and curteous. Richie redeemed himself well at the end of the visit

Client vérifié
Maple Heights, OH
2022 KONA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2023
client vérifiéVérifié Client
10
Catégorie : Service
No sale pitches!!
You don't feel pressured when your looking at cars here. Employees are helpful and friendly. Honest and fair.

GB
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GREG B.
Richmond Heights, OH
2022 TUCSON
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2023
client vérifiéVérifié Client
10
Catégorie : Service
Service
Very courteous and knowledgeable staff

RP
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RAYMOND P.
Cleveland, OH
2022 TUCSON
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/07/2023
client vérifiéVérifié Client
9
Catégorie : Service
Very Good
It was done in a efficient & professional manner

LH
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LAWRENCE H.
North Royalton, OH
2022 KONA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2023
client vérifiéVérifié Client
10
Catégorie : Service
Service
Nice job on the service and great job on the new lease.

VL
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VOLODYMYR L.
Parma, OH
2023 PALISADE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2023
client vérifiéVérifié Client
10
Catégorie : Service
Oil change
It was very reasonable timing - under 60 min.
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