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Drellishak's Auto Care

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 454 Avis)
97
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Détails du score

Tendance des 30 derniers jours

Entreprise active

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ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
97
Score NPS ®

Détails de l'entreprise

À propos

Frank Drellishak opened his auto repair shop on Center Ridge Road in Rocky River in 1945. Frank sold that business to his sons Gene and Dale who, over time, involved their own sons. The post-war automotive business was booming, so the family opened another Drellishak’s on Lorain Road in Fairview Park, a location that once housed a gas Frank Drellishak opened his auto repair shop on Center Ridge Road in Rocky River in 1945. Frank sold that business to his sons Gene and Dale who, over time, involved their own sons. The post-war automotive business was booming, so the family opened another Drellishak’s on Lorain Road in Fairview Park, a location that once housed a gas station, a Studebaker dealership, and an auto clinic. The business split into two separate entities in 1988 and Dale and his son Gary got behind the wheel of the Fairview auto shop. After a while, Gary purchased the shop from his father.

Fast forward to early this year, Gary Drellishak decided to sell the Fairview shop. Keeping the business in the Drellishak family was not an option–or was it? Frank Costanzo and Gary Drellishak had been best friends since second grade, so when he joined the Drellishak’s team 28 years ago, he was already family.

Now an experienced technician, Frank learned that Gary was looking to move on as owner. Frank, his wife Debbie, and their young son live in Fairview Park, so when discussions started about selling the shop, Costanzo’s were there. They had already been discussing some renovations to the shop, but the one thing that will not change is the name. Perhaps they could add something to it to emphasize their full care care service. In May 2016, Drellishak’s Fairview Auto Care came under the ownership of the Costanzo’s.

“There was never a doubt that tis was the right thing for us to do,” said Debbie, who co-manages the business with her husband. “Frank has always loved his job. Now we both love our jobs! This is such a great place to work!”

Drellishak’s Fairview Auto Care has seven employees, most of whom who have worked there for years. The Costanzos are in the process of renovating, updating, and improving the shop, but Drellishak’s at its core is still the same as when Frank Drellishak opened the place more than 70 years ago. They care for, and take care of, their customers, whoever they are, whatever they drive up in.

“Even if you’ve never been to Drellishak’s before, you’re not a stranger when you walk in,” said Debbie. “You’re a new friend!”
...more

Catégories
Entretien de la voiture, Réparation automobile, Atelier de réparation
Contact
(440) 779-7755

Heures d'ouverture

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
22690 Lorain Rd Fairview Park, OH 44126

Affiliations

ASE - Master Certification
ASE
NAPA
Drellishak's Auto Care's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 454 Avis)

DB
gravatar
Dave B.
Cleveland, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/25/2025
client vérifiéVérifié Client
10
Mary Kay Bostwick
All service from Secretary to Mechanic very courteous, helpful and professional. Thank you so much. Mary Kay Bostwick

Client vérifié
North Olmsted, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2025
client vérifiéVérifié Client
10
Excellent Car Checkup
As normal my car has been checked out so I don't have to worry about my car when I drive anywhere. Wouldn't go anywhere else.

NF
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Nick F.
Berea, OH
Dodge Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2025
client vérifiéVérifié Client
10
American Plaster and Drywall
thanks for keeping us on the road

Client vérifié
Westlake, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
Great service
Frank and Deb treat their customers like anyone wants to be treated

CG
Chris G.
Fairview Park, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2025
client vérifiéVérifié Client
Catégorie : Service
Chris said they did a really good job with the estimate. The invoice and the work was exactly what was quoted to him. He will go see them again when he needs work done.
Recommandé

JE
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John E.
Cleveland, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/22/2025
10
Excellent
Excellent service !!Worked on our cars for years now all our Grandchildren’s cars!! Honest and reasonable

TB
Travis B.
Fairview Park, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2025
client vérifiéVérifié Client
Catégorie : Service
Travis said it was simple and convenient, and they took care of what he needed. He recommends them all the time.
Recommandé

GL
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Gerald /Diane L.
Strongsville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2025
client vérifiéVérifié Client
10
Oil, change and rotation
Excellent as usual I was done quicker than I thought and explained what I need to watch for next time. Great service.

EC
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Ed C.
Fairview Park, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
client vérifiéVérifié Client
10
I joked my 2008 Honda Civic in 17 yrs has never stranded me. Lo and below, it standed me in my garage.
Between AAA towing and Drellishak's service, I was not left careless for too long. Whenever something happens to my transportation, I have to relearn its trust. The started worked a few times near the end of its life, and my son put a new battery in the car as the starter was starting to be unreliable. It did not regularly, sounded different or funny, until one morning it ran out of turns.

RC
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Rocky C.
Lakewood, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2025
client vérifiéVérifié Client
10
Consistently superior.
As usual Frank and Debbie provided excellent customer service and corrected the issue quickly, professionally and at a great price.

I absolutely recommend Drellishak's for repairs and maintenance.

CV
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Candy /Vince V.
Bay Village, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2025
client vérifiéVérifié Client
10
Great customer service
All good from making appointment, getting alerted to any unforeseen problems during the service. The auto mechanics retain high standards of repair work, and pricing is competitive. Debra and Frank always at your service.

DL
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Dave L.
North Olmsted, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2025
client vérifiéVérifié Client
10
Excellent
They are GREAT!
I recommend them all tje time

SP
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Susan P.
Fairview Park, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2025
client vérifiéVérifié Client
10
Car maintenance
Drellishaks Fairview is by far one of the best garages around. Friendly service and if they see a needed repair, they tell you ahead of time with an estimate so you can budget accordingly. My vehicles have been running smoothly for longer after using Drellishaks. Call ahead as they can get busy at time

RB
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Robert/Shannon B.
North Olmsted, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2025
client vérifiéVérifié Client
10
.
We always go to Drellishaks for our auto repairs. Great service and great staff.

MS
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Mike S.
Fairview Park, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2025
client vérifiéVérifié Client
10
New Battery
As always, Debbie and Frank took great care of me.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.