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Drellishak's Auto Care

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 491 Avis)
97
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Détails du score

Tendance des 30 derniers jours

Entreprise active

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ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
97
Score NPS ®

Détails de l'entreprise

À propos

Frank Drellishak opened his auto repair shop on Center Ridge Road in Rocky River in 1945. Frank sold that business to his sons Gene and Dale who, over time, involved their own sons. The post-war automotive business was booming, so the family opened another Drellishak’s on Lorain Road in Fairview Park, a location that once housed a gas Frank Drellishak opened his auto repair shop on Center Ridge Road in Rocky River in 1945. Frank sold that business to his sons Gene and Dale who, over time, involved their own sons. The post-war automotive business was booming, so the family opened another Drellishak’s on Lorain Road in Fairview Park, a location that once housed a gas station, a Studebaker dealership, and an auto clinic. The business split into two separate entities in 1988 and Dale and his son Gary got behind the wheel of the Fairview auto shop. After a while, Gary purchased the shop from his father.

Fast forward to early this year, Gary Drellishak decided to sell the Fairview shop. Keeping the business in the Drellishak family was not an option–or was it? Frank Costanzo and Gary Drellishak had been best friends since second grade, so when he joined the Drellishak’s team 28 years ago, he was already family.

Now an experienced technician, Frank learned that Gary was looking to move on as owner. Frank, his wife Debbie, and their young son live in Fairview Park, so when discussions started about selling the shop, Costanzo’s were there. They had already been discussing some renovations to the shop, but the one thing that will not change is the name. Perhaps they could add something to it to emphasize their full care care service. In May 2016, Drellishak’s Fairview Auto Care came under the ownership of the Costanzo’s.

“There was never a doubt that tis was the right thing for us to do,” said Debbie, who co-manages the business with her husband. “Frank has always loved his job. Now we both love our jobs! This is such a great place to work!”

Drellishak’s Fairview Auto Care has seven employees, most of whom who have worked there for years. The Costanzos are in the process of renovating, updating, and improving the shop, but Drellishak’s at its core is still the same as when Frank Drellishak opened the place more than 70 years ago. They care for, and take care of, their customers, whoever they are, whatever they drive up in.

“Even if you’ve never been to Drellishak’s before, you’re not a stranger when you walk in,” said Debbie. “You’re a new friend!”
...more

Catégories
Entretien de la voiture, Réparation automobile, Atelier de réparation
Contact
(440) 779-7755

Heures d'ouverture

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
22690 Lorain Rd Fairview Park, OH 44126

Affiliations

ASE - Master Certification
ASE
NAPA
Drellishak's Auto Care's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 491 Avis)

LP
gravatar
Lenny P.
North Olmsted, OH
Ford F-350 Super Duty
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/07/2025
client vérifiéVérifié Client
10
Excellent service. Friendly staff. Great availability.
Excellent service, friendly staff great availability. Honest and efficient.

JB
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Jack/Joanne B.
Bay Village, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2025
client vérifiéVérifié Client
10
cost saving repair to exhaust
repaired exhaust leak in one day to get me back on the road at a very good cost. thank you once again for your service at a good price.

GL
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Gerald /Diane L.
Strongsville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2025
client vérifiéVérifié Client
10
Oil change and throttle plate cleaning
Changed oil I had to wait for a new drain plug part and installation, and clean throttle plate, but I was happy to wait knowing job would be done perfectly. They always do the job, right Even if it involves a little extra time.

RJ
Roxane J.
Cleveland, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2025
client vérifiéVérifié Client
Catégorie : Service
Roxane said they were incredible, and everyone there went above and beyond.
Recommandé

DC
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Dave C.
North Olmsted, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2025
client vérifiéVérifié Client
10
Regular custmer
I’ve been a customer for about a decade. Drellishaks is always very professional and fair priced. The work completed has always been excellent.

GC
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George/Mary Jo C.
Cleveland, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/14/2025
client vérifiéVérifié Client
10
back on the road
thought car was having seizure. turns out front calipers were shot. Drellishak's comes through again. New brakes. back on road safe and sound.

JP
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John P.
Cleveland, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2025
client vérifiéVérifié Client
10
Auto Repair
Good people to deal with, great auto repair shop, they do the job right.

AK
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Alan K.
North Ridgeville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2025
client vérifiéVérifié Client
10
Great Service
Great service and honest work.

MF
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Mike / Debbie F.
Lakewood, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2025
client vérifiéVérifié Client
10
Summer prep
all ready for the heat

NF
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Nick F.
Berea, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2025
client vérifiéVérifié Client
10
American Plaster and Drywall
thanks for always taking care of us. the cost ended up being less than the estimated cost due to getting it done faster than expected

LH
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Larry H.
North Olmsted, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2025
client vérifiéVérifié Client
10
SUVs
Took both SUVs in to get checked out before trip to Florida. They were checked out and took care of maintenance items as well as checking the vehicles to assure are in excellent shape. Remarks have always included what needs to be done versus needs in the future. They take as much care with my vehicles as they would if they were their own vehicles. Drellishaks is the only place I will take my vehicles for maintenance and repair.

EK
Emily K.
Cleveland, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2025
client vérifiéVérifié Client
Catégorie : Service
Emily said that they were able to get her in last minute for a small fix. They were quick and she really appreciated that they were able to get her in for her repairs on a Friday.
Recommandé

MC
Michael C.
Cleveland, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2025
client vérifiéVérifié Client
Catégorie : Service
Michael said the lady at the desk was very kind and helpful. She worked past the closing time to get him all the information he needed.
Recommandé

DH
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Dan H.
Avon Lake, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2025
client vérifiéVérifié Client
10
Routine maintenance 2018 Carbon 65 corvette
Routine air filter change engine and cabin. Frank found the dealer or factory air intake filter for the cabin was improperly installed when he replaced mine, once again reminding me why I Trust Only Fairview Drellishak’s with any car maintenance whether it’s my daily driver or my Carbon 65. They do things the right way PERIOD!

BE
Bill E.
North Olmsted, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2025
client vérifiéVérifié Client
Catégorie : Service
Spoke with Paula. She said they've always been good and they take care of everything. Their prices are reasonable, they're quick, and when they say they're going to do something, they do it. They're the best and she highly recommends them to everybody.
Recommandé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.