I guess it’s all my fault. I scheduled just an oil change and filter my 2013 Mini Cooper and neglected to ask the price thinking they would certainly be the same or below what the local Mini dealer would charge. When I went to pick my car up I was handed a bill for $151.00. The dealer charges $104.00. Dan explained to me that they always include a couple of additives to all of their oil changes. If that is indeed their policy then I should have been told up front along with the price because that is certainly not the policy of any other shops or dealerships for a routine oil change. Buyer Beware!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.