business image

Ken And John's Auto Repair

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(253 Avis)
-100
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
-100
Score NPS ®

Détails de l'entreprise

À propos

Ken And Johns Auto Repair is a family owned and operated business in Carmichael. We service the Carmichael, Citrus heights, Fair oaks, Folsom, Orangevale, Sacramento and surrounding areas. We have been in business since 1992. The shop has a great team of ASE certified technicians with over 64 years of combined experience. We take pride in Ken And Johns Auto Repair is a family owned and operated business in Carmichael. We service the Carmichael, Citrus heights, Fair oaks, Folsom, Orangevale, Sacramento and surrounding areas. We have been in business since 1992. The shop has a great team of ASE certified technicians with over 64 years of combined experience. We take pride in the work and services we give to each customer.

We are a State of California STAR Certified Smog Check Station.

We do ALL auto repair and maintenance services, including Engine Repair, Transmission repair, Axel/Differential Repair & Overhaul, Front End, Brakes, Electrical Systems, Heating & A/C service, Engine Tune-Up & Maintenance, Water Pump, Radiator, Thermostats, smog, smog diagnostic, smog repair, battery, starter, alternator services, No starts, timing belt, oil change. We Specialize In 30, 60 and 90 Thousand Mile Services.
...more

Catégories
Smog, Entretien de la voiture, Réparation automobile
Contact
(916) 944-1526

Heures d'ouverture

Mon
6:00 AM - 6:00 PM
Tue
6:00 AM - 6:00 PM
Wed
6:00 AM - 6:00 PM
Thu
6:00 AM - 6:00 PM
Fri
6:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
3937 Marshall Ave Carmichael, CA 95608-2703
Ken And John's Auto Repair's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(253 Avis)

NV
gravatar
Nick V.
Carmichael, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/02/2025
0
Lousy mechanics
Don’t let them tear into your engine they will destroy it. They use crappy parts and over tighten specs. I replace my timing belt and water pump every 60000 miles to prevent breakdowns. The water pumps they use won’t last 50000 miles. They installed 2 water pumps and both failed early. 48000 and 37000. Their mechanics now are yahoos. Rip offs

JD
gravatar
Jane D.
Carmichael, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/14/2022
0
The manager lady is beyond rude
Dec 14 2022, 11:46pm
Just called asking for a few quotes.
I spoke with a woman claiming she's the manager who hung up on me.

I called "hi how much do you charge for a diag check engine light on?"

She replied "what type of car?"

I responded, completely dumbfounded that the type of car would determine the diag as they were the 8th shop in the area I called asking the same thing, never getting that response "Does it matter?"

She said rudely "yes" she didn't then explain to tell me why.

So I had to ask "well why would that matter?"

She argued with me back and forth about 2 or 3 times before she told me "after the year 2000 it's $190. Before 2000, it's $250."

So after she gave me the quote, I said "OK, what about if I needed an oil change? What do you charge for regular standard oil and full synthetic?"

She said "I dont give quotes over the phone. Thank yoooou" and hung up on me.

I, again, was completely dumbfounded. I called her back and asked why she hung up on me. Her exact words were "because we don't five quotes over the phone. We've been here 30 f*cking years, same guys. Like, what do you want?"

She eventually rambled some BS how good they are then told me the quote I was asking for.

Drugs are bad people.... after all that, she gave me the quotes.

What in the actual f*ck...?!

JY
gravatar
John Y.
Boise, ID
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/03/2019
Thief
There is zero integrity with this shop, I paid 1200 for a new clutch and I have to take it to another shop to be fixed....DO NOT take your vehicle here for repair
Non recommandé

RM
Reynaldo M.
Carmichael, CA
Chevrolet Silverado
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/20/2016
client vérifiéVérifié Client
Catégorie : Service
Spoke with Rodrigo. He said every time he takes his vehicle to the business, the service is great.
Recommandé

RS
Ralf S.
Carmichael, CA
Chevrolet Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2016
client vérifiéVérifié Client
Catégorie : Service
Ralf said the business did a great job and the business is located close by.
Recommandé

LB
Luella B.
Carmichael, CA
Saturn LW200
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2016
client vérifiéVérifié Client
Catégorie : Service
Luella said she trust the staff at the business and they're masters at the craft.
Recommandé

GB
Glen B.
Carmichael, CA
Chevrolet Silverado
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2016
client vérifiéVérifié Client
Catégorie : Service
Glen said the business did a good job and he is very pleased.
Recommandé

MH
Margaret H.
California
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2016
client vérifiéVérifié Client
Catégorie : Service
Margaret said the business is the very best, they are kind and nice. She stated she is very pleased.
Recommandé

AT
Amy T.
Sacramento, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2016
client vérifiéVérifié Client
Catégorie : Service
Amy said this business was great and she had no issues with them. They were friendly and very personable. She went to them without an appointment and they got her right in, so she didn't have to wait. When she needed to have work done on her muffler, they were able to refer her to a facility that was able to do the work, they were not able to do. She was able to go to the other facility and she had no issues. She found them to be very accommodating. They sent her a hand written note, thanking her for being a customer.
Recommandé

SD
Steve D.
Fair Oaks, CA
Chevrolet Silverado
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/12/2016
client vérifiéVérifié Client
Catégorie : Service
Steve said this business always do great work.
Recommandé

JM
Jodi M.
Carmichael, CA
Plymouth Grand Voyager
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2016
client vérifiéVérifié Client
Catégorie : Service
Jodi said this business has excellent service. She would recommend them.
Recommandé

MN
Megan N.
Vacaville, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/24/2016
client vérifiéVérifié Client
Catégorie : Service
Megan said the service was fine.
Recommandé

JW
Jack W.
Sacramento, CA
Honda Accord
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/24/2016
client vérifiéVérifié Client
Catégorie : Service
Spoke with Donna. She said this business has worked on her vehicle many times and they are great.
Recommandé

JM
Joe M.
Carmichael, CA
BMW 535xi
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/23/2016
client vérifiéVérifié Client
Catégorie : Service
Joe said the service is very quick and they are close to where he lives.
Recommandé

KO
Ken O.
Sacramento, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2016
client vérifiéVérifié Client
Catégorie : Service
Ken said this business provides good quality work.
Recommandé

1-15 sur 253 résultats
Entreprises près de chez vous
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(1 Avis)
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(18 Avis)
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(317 Avis)
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(2 114 Avis)
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 945 Avis)
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.