Charged me almost $1200 for them replace the alternator which did NOT fix the problem with my car. They have avoided speaking to me even though I've stopped by there three times and they keep telling me they have to wait for a mechanic to be available . They keep telling me they are not taking responsibility for the error and that I should go to an Acura specialist. . They said that they would call me back but they never have. Extremely poor customer service. Complete rip off.
Very honest and upfront. No games or nonsense.
They focus on issue at hand.
They were more than punctual and professional
Truly A+ Service Honesty and Integrity
Lanny said he's been going there for 30 years and they've always treated him right. They've treated him honestly and he appreciates it.
Recommandé
JB
James B.
Aurora, CO
04/10/2025
10
Loyalty
I’ve been a loyal customer, and they have been loyal to me. They’ve always been honest about what work needs to be done and what can wait. They also have worked for me on price to ensure I get what I need done affordably.
I have been a customer for over 20yrs
And I have been because of the great customer service. I just took my car there recently and they worked with me on getting it fixed and fixed correctly for a decent price. They have always worked with me and been honest about what actually needs to be done to my car. I should say cars because every car that I’ve had has been to their shop for service.
Worked with Brandon and John. I’m getting my car fixed. I was very pleased with the outcome. I will continue my loyalty to this company.
Proud to be a 20 year Customer.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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