Solutions d'affaires
English French Canadian
SureCritic / Entretien de la voiture / Keith's Automotive Service Center
business image

Keith's Automotive Service Center

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(226 Avis)
74
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
81%
4 stars
8%
3 stars
3%
2 stars
1%
1 star
5%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
74
Score NPS ®

Détails de l'entreprise

À propos

Keith's Automotive Service Center is a one-stop auto repair facility in Torrance, CA dedicated to offering customers quality auto repair and service . Our team has been offering top quality automobile solutions in Torrance since 1983. We enjoy assisting our wonderful neighbors who live nearby with their car repairs and giving back to the Keith's Automotive Service Center is a one-stop auto repair facility in Torrance, CA dedicated to offering customers quality auto repair and service . Our team has been offering top quality automobile solutions in Torrance since 1983. We enjoy assisting our wonderful neighbors who live nearby with their car repairs and giving back to the community! ...more

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(310) 320-0260
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
1717 Torrance Blvd Torrance, CA 90501-3602
Obtenir des directions
Keith's Automotive Service Center's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(226 Avis)
Écrire un avis
Avis récents
ES
gravatar
Elaine S.
San Pedro, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/31/2024
10
Great experience once again
My transmission died just before the holidays, so I brought my car to Keith's. It was a big job during the short work weeks, but they got it done and my car runs like new again. I was always kept informed of what was going on, which was very considerate and professional. Thank you all at Keith's Service Center for a great experience.
Client vérifié
Torrance, CA
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/23/2024
client vérifiéVérifié Client
10
I knew it was a lot of work...
I came in for an intake manifold replacement to pass smog... I walked out thoroughly educated in everything that was wrong with my vehicle. Some places won't even look.

What I appreciate is that although you get print-outs of deposits and acknowledgments, it's thoroughly digital. Keith keeps track of everything said, status of all the work done and to be done, time stamped. He's very clear about all the details. AND it's easy to read! (Ford customer print-outs are horrid to read!!). I know the work done is solid also.
EN
gravatar
Eric N.
Torrance, CA
Nissan Sentra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/19/2024
client vérifiéVérifié Client
10
Another great visit
Oil change and checking of car was fast. Friendly service and great email reminders! Will come again!
SB
gravatar
Sergiu B.
Downey, CA
Ford Excursion
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/17/2024
client vérifiéVérifié Client
10
Monday 12-17-2024
Another successfull visit! thank you!
JG
gravatar
John G.
Lomita, CA
GMC Sierra 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/13/2024
client vérifiéVérifié Client
10
The Best
Keith's has always done great work on all my vehicles. always professional and in done in a timely manner
SP
gravatar
Subbulakshmi P.
Palos Verdes Peninsula, CA
BMW 740i
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/02/2024
client vérifiéVérifié Client
10
Excellent work
Keith automative service center fixed my BMW battery
Thanks for the awesome work
CB
Christopher B.
Torrance, CA
Mercedes-Benz ML320
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/06/2024
client vérifiéVérifié Client
0
Rude, over priced and careless.
After paying up front, $1,300 plus for a fuel pump installed my lady and I were treated without any respect from the owner himself. Then came back to pick up my car and nobody said a word as I sat around for 15 minutes looking for it. Lo and behold it was being test driven. Then they told me the fuel pump was faulty that they installed I had to wait another day. I came and picked it up and a week later my car still smells like gas due to the mechanic leaving the parts in the trunk and spilled gas in the car.
MS
Monica S.
Torrance, CA
Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2024
client vérifiéVérifié Client
9
Great place to trust.
I have received an excellent service from Keith auto repair. Timely manner as well as great service. These days, no can be trusted. I recommend this place to one like me who does not know much about car repair.
Client vérifié
Torrance, CA
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/29/2024
client vérifiéVérifié Client
10
Thorough
I went to get smogged and it failed. The tech investigated and found a crack in the intake manifold. I'd been to Keith's before for small stuff so I went back. They shopped around for me for a lesser expensive part. My truck is a 2011 so things are beginning to wear out so they found a few more things I will do in the future. Service is very professional. Everything is computerized like it should be. Everyone is friendly and very helpful. I got all my questions answered. I'll be back! Thank you!
KW
gravatar
Kim W.
Los Angeles, CA
Dodge Grand Caravan
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/25/2024
client vérifiéVérifié Client
9
The work was fantastic ? and Jimmy was as well
I like the work that was done on my car
Client vérifié
Los Angeles, CA
Mercedes-Benz E350
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
10/08/2024
client vérifiéVérifié Client
5
Not really pleasant.
My car was not fixed properly.
RJ
gravatar
Rick J.
Torrance, CA
Chevrolet Camaro
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/05/2024
client vérifiéVérifié Client
10
Just stopped - fuel pump
My Camaro just stopped. It was driving well, purring like a cat, then just stopped. I brought it to Keith's and he quickly diagnosed that it was the fuel pump. This is not a simple fix on this car, requiring a lot of disassembly and dropping the gas tank. He and his guys got it done in one day.

I haven't had anybody else work on this car in 20+ years .... this is one reason why.

Rick
JG
gravatar
John G.
Lomita, CA
Buick LaCrosse
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/04/2024
client vérifiéVérifié Client
10
Fixed my problem quickly!
My car was making a noise and I was told by another mechanic there was no problem. Keith told me to come right down and drove the car around the block with me. He found the problem and fixed it in one day. I am very thankful for such great service!
CB
gravatar
Chris B.
Torrance, CA
Ford Mustang
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
09/28/2024
client vérifiéVérifié Client
8
Service is fast
My car broke down in traffic Thursday afternoon and I had it towed to Keith’s and they quoted me a price and said I should have my car soon, of Friday afternoon I got a call saying my car was ready, In all I think they had my car maybe 24 hours they do excellent work my only problem is they are a little pricey other than that I have no complaints.
RR
gravatar
Robert R.
Harrisburg, PA
Volkswagen Passat
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
09/28/2024
client vérifiéVérifié Client
5
Repair of Volts Wagon Passat
I feel that they did a good job repairing my car however, the cost of simply replacing two headlights turned out to be about 25 percent of the whole value of the car. That was outrageously expensive.
kEITH de Keith's Automotive Service Center a répondu le 10/02/2024 02:42 PM

This customer requested for us to aim and adjust his head lamps.  After attemting to aim and adjust the head lamps, the head lamp adjusters were stripped and had no effect to make any adjustments.  The customer was advised that both head lamp assmeblies would have to be replaced.  Customer was presented with an estimate and the customer approved the estimate. The replacement was performed with no additional cost(s) above the original estimate and the job turned out well.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.