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Keith's Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(74 Avis)
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
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-
Moyenne de ReScore

Détails de l'entreprise

Contact
(914) 737-1880

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
301 N Division St Peekskill, NY 10566
Keith's Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(74 Avis)

EA
gravatar
Eddie A.
Peekskill, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/15/2020
Huge resource of kowledge
Often, the less experienced mechanic just replaces parts till they discover the problem. The dreaded p0300 random misfire could be from many conditions. Scotty and his crew, at Keith's Automotive, have the knowledge and the resources to fix your vehicle right the first time. There is no need to make that dreaded trip to the Dealership!
Recommandé

JB
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jan B.
Croton On Hudson, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2019
Better Call Keith
Prompt. Reasonably priced. Very courteous. I am so happy that I called Keith Automotive when my brakes failed on the Bear Mountain Parkway at the Highland exit. Scott came right away and was very polite as he efficiently loaded the car on the truck and delivered it to my dealership.
Recommandé

MG
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Maynard G.
Yorktown Heights, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/02/2019
It is a clean shop and everyone is friendly and helpful
I have been a customer of Keith’s for more than 25 years. When my kids were teenagers, I had more occasions To visit Keith. He has always been honest with me in our dealings.
His work is always top quality and delivered on time. He personally, is a nice respectful guy.
Mendy Goldberg
Recommandé

MD
M. D.
Mohegan Lake, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2017
client vérifiéVérifié Client
Catégorie : Service
M. said the staff at this business is professional, courteous, and polite. They are understanding and efficient. He is very happy with their work. He would recommend them for service.
Recommandé

DH
Don H.
Peekskill, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2017
client vérifiéVérifié Client
Catégorie : Service
Don said they have always done a great job.
Recommandé

JS
Jesse S.
Peekskill, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/22/2017
client vérifiéVérifié Client
Catégorie : Service
Jesse said he uses the business all the time, and they did a good job.
Recommandé

EP
Elaine P.
New York
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2017
client vérifiéVérifié Client
Catégorie : Service
Elaine said she has been using this business for over 30 years and they are fantastic.
Recommandé

AM
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ANN MARIE M.
Peekskill, NY
Mazda 6
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2017
client vérifiéVérifié Client
Customer Service
Keith men know what there doing. And they give the so much respect to there costumers.
Recommandé

AP
Andrea P.
Montrose, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2017
client vérifiéVérifié Client
Catégorie : Service
Andrea said they do a great job.
Recommandé

CS
Chevon S.
New York
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2017
client vérifiéVérifié Client
Catégorie : Service
Chevon said the experience was good at this business.
Recommandé

KL
Karen L.
Fishkill, NY
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
12/27/2016
client vérifiéVérifié Client
Catégorie : Service
Karen said she took her vehicle in at 8:30 a.m. to fix a noise it was making. When she returned to pick it up at noon they suggested she change her windshield wipers. She said her main concern was her vehicle was still making noise so they said she needed a new belt. She did not know why they did not give her a new one if that would have resolved the problem. When she returned that afternoon they had not started on her vehicle, they had taken in others. They should have completed the work on hers since she brought her vehicle in at 8:30 a.m. She was told she may hear the noise for a little while but it has been days and she hears the same noise so she will need to come back for more work. She said she normally has good service with this business but this was a bad experience and she was not happy.
Non recommandé
Keith I. de Keith's Automotive a répondu le 01/06/2017 06:19 AM

Karen brought in her vehicle on December 22, at around 8:30am, and advised us that “she was hearing a noise in the vehicle while she was driving”. She instructed us to diagnose the problem and repair the vehicle.

Troubleshooting identified three issues:

1.     Bad wiper blades

2.     A broken heat shield around the catalytic converter, and

3.     A worn belt on the electronic power steering pump. The belt made a squealing sound when the engine is cold.

When the diagnosis was completed, sometime before noon, we called Karen to advise her of our findings. As we began to explain the needs, she mentioned that she had recently replaced wiper blades and did not want us to repair anything on the vehicle.

Our policy has been, and will continue to be, that we contact our customers for approval of required parts and labor costs for repairs that are necessary consequent upon diagnostics.

Since we could not communicate further with her to explain the other issues that we found, and hence did not receive approval to repair the vehicle, we lowered the vehicle from the mechanical lift, and moved it outside the garage pending customer pick-up, and began working on other vehicles that needed repair.

When Karen came to the garage at around noon, she was very agitated that we had not repaired the vehicle. We explained the issues that we found, and she gave approval for the repairs.

She has been a customer of ours for quite some time., and so we repaired the heat shield and replaced the belt on the power steering pump, without charging her for the diagnosis or for labor in fixing the heat shield and replacing the belt.

It is unfortunate that our best efforts to satisfy this customer were unsuccessful in this instance, but we are grateful for her honesty in admitting that “she normally has good service with this (our) business”.

We regret that this customer had a bad experience with us. Nevertheless, we will continue to do our best to ensure that we achieve our primary goal of having 100% satisfied customers.


NB
Niqua B.
Peekskill, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/14/2016
client vérifiéVérifié Client
Catégorie : Service
Niqua said the staff was very nice, personable, and professional.
Recommandé

JT
John T.
Garrison, NY
GMC Sierra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/14/2016
client vérifiéVérifié Client
Catégorie : Service
John said they did a great job.
Recommandé

JL
Joan L.
Peekskill, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/30/2016
client vérifiéVérifié Client
Catégorie : Service
Joan said the business really was the best. They had wonderful service. Everything went well. They went out of their way for a lot of things. She needed to be picked up and dropped off. She didn't wait long and it was a very pleasant experience.
Recommandé

JR
Jimmy R.
New York
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/25/2016
client vérifiéVérifié Client
Catégorie : Service
Jimmy said this business did an excellent job.
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