Jeff Wyler Superior Hyundai is conveniently located in Cincinnati, OH. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Call or email us to set up an appointment today. Simply Superior! Jeff Wyler Superior Hyundai is conveniently located in Cincinnati, OH. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Call or email us to set up an appointment today. Simply Superior!
When I had the service department work on the lack of heat in my car, Dec 8th, they also took some pictures of the engine, etc as asked by the warrenty office. I picked up the car on Dec 15th and was told by Keenan that it was lucky they still had my car as more pictures had been asked for.
On Dec 22nd, I received a call that more pictures were needed. When I got to Wyler's I found out that the last set of pictures had really not been sent on Dec 8th. This required an additional visit and more time delaying the replacement.
Hyundai already makes the engine replacement procedure difficult but having a service manager that does not do his job right is unacceptable. I was able to take my car for the replacement on Jan 27, 2023. While they had it I asked for my rear passenger to be fixed. I was told they would have to order the part. On Feb 3rd I received an email asking how my service was! I replied that I would like some of the managers time to talk. I still have not heard from him.
My car was returned to me on February 21, door not repaired and I was told the part is on order. It is now March 20, 2023 and I have not been called that the part is in.