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JB Auto C.A.R.E

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 492 Avis)
73
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
Avis original
Évaluation globale 1,6/5Évaluation globale 1,6/5Évaluation globale 1,6/5Évaluation globale 1,6/5Évaluation globale 1,6/5
7
Total des ReScores
4,4
Moyenne de ReScore
73
Score NPS ®

Détails de l'entreprise

À propos

Welcome to JB Auto CARE
We at JB Auto CARE have been servicing the south shore area since 2002. We are known for our knowledge and our honesty. We have gained the trust of thousands of satisfied customers and are a certified AAA repair shop.

Honesty and trust are values not very often associated with auto repair shops, but these are
Welcome to JB Auto CARE
We at JB Auto CARE have been servicing the south shore area since 2002. We are known for our knowledge and our honesty. We have gained the trust of thousands of satisfied customers and are a certified AAA repair shop.

Honesty and trust are values not very often associated with auto repair shops, but these are the values we build our business on. At JB Auto CARE., those are values that have people coming back year after year, whether it’s for a routine oil change or a major service or repair. We survey all of our customers and found out that many of our customers felt that these two values best describe their feelings about JB Auto CARE.

We fix it right the first time.
...more

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(781) 331-6068

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 4:00 PM
Sun
8:00 AM - 4:00 PM
* Heure de l'Est (É.-U. et Canada)
291 Bridge St Weymouth, MA 02191
JB Auto C.A.R.E's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 492 Avis)

Client vérifié
Weymouth, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/05/2025
client vérifiéVérifié Client
10
Amazing,seam-less service!
Personable greetings upon arrival.Thorough attention to details and diagnostics needs of my vehicle. Great communication with skilled technicians updating me throughout the process. Consideration given providing a loaner car while vehicle being serviced! In all an amazing seam- less service
Bill B. de JB Auto C.A.R.E a répondu le 05/05/2025 08:04 AM

We sincerely appreciate your positive feedback regarding your recent experience with JB Auto C.A.R.E. It is gratifying to know that our team's personable approach, meticulous diagnostics, and effective communication met your expectations. We strive to provide a seamless service, and we are pleased to hear that you found value in the loaner car arrangement as well. Your insights are invaluable to us as we continue to enhance our services. 🚗✨

Bill Brusard 
JB Auto Care

JD
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John D.
Weymouth, MA
2014 Mercedes-Benz E350
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/04/2025
client vérifiéVérifié Client
9
Great service - easy and convenient!
I will be going back to JB Auto C.A.R.E.!
Professionalism at the front counter was great. Not your typical auto repair place.
I had over $1000 in work done - brakes/oil change,happy with everything

4.5 stars - would have given 5 stars - need a few tweaks—just a few little tiny service details that would put J&B over the top.
It would be great if fluid levels/wipers/other standard service items were checked as part of oil service. they weren't. Would have gladly paid to have new wipers/wiper fluid filled instead of having to make extra trip to got those done.

PS
Peter S.
Hull, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/02/2025
client vérifiéVérifié Client
10
Valve timing Volvo T5
Visited with check-engine light on. They put a computer on it on the spot. It confirmed a long standing intermittent issue with cam timing. This service visit appears to have finally solved the cam timing problem. They also provided a thorough inspection of the car and we agreed to make other repairs on their recommendation.
Bill B. de JB Auto C.A.R.E a répondu le 05/02/2025 10:02 AM

We appreciate your detailed feedback regarding your recent experience with us. It is gratifying to hear that our prompt diagnostic service addressed your check-engine light concerns and that we were able to confirm and resolve the cam timing issue effectively. Additionally, we are pleased that the thorough inspection met your expectations and that the suggested repairs were satisfactory. Your trust in our expertise is valued, and we remain committed to providing quality service tailored to your vehicle's needs. 🚗🔧

Bill Brusard 
JB Auto Care

DF
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Dan F.
Hingham, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2025
client vérifiéVérifié Client
10
GREAT new find
I’ve been taking my last three Honda Odyssey’s to the dealership (exclusively) NOT ANY MORE. I never had excellent service at the dealership. I finally had EXCELLENT SERVICE this week with JB Auto Care. Thank You,
Dan
Bill B. de JB Auto C.A.R.E a répondu le 05/02/2025 03:57 AM

We are pleased to learn that you had an excellent experience with our service at JB Auto C.A.R.E. 🚗 Your decision to choose us over the dealership speaks volumes about the quality of care we strive to provide. We appreciate your business and look forward to continuing to meet your automotive needs. Thank you for sharing your feedback! 😊

Bill Brusard 
JB Auto Care

Client vérifié
Weymouth, MA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/30/2025
client vérifiéVérifié Client
9
Good service but costly
Excellent service but you have to dig deeper into your pockets

RM
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Robert M.
Quincy, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/30/2025
client vérifiéVérifié Client
10
Tire replacement
Well taken care of.
Staff informed me of repairs to be performed with all details and options.
Very professional and friendly.
Bill B. de JB Auto C.A.R.E a répondu le 04/30/2025 11:55 AM

We appreciate your feedback regarding your recent experience with us. It is encouraging to know that our staff provided you with thorough information about the necessary repairs, along with various options. Maintaining a professional and friendly environment is a priority for us, and we are pleased that this was evident during your visit. 🛠️😊 Your support is invaluable to us as we strive to deliver exceptional service.

Bill Brusard 
JB Auto Care

LM
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LEILA M.
Hanover, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/30/2025
client vérifiéVérifié Client
10
Would definitely recommend
I found JB Auto was very helpful, kind and accommodating.. Working with me to solve my car issues at a cost I could afford.
Bill B. de JB Auto C.A.R.E a répondu le 04/30/2025 03:52 AM

We greatly appreciate your feedback regarding your experience with JB Auto C.A.R.E. 🌟 It is gratifying to know that our team was able to assist you effectively and accommodate your needs while providing solutions that fit your budget. Your satisfaction is a priority for us, and we are committed to continuing our efforts to deliver excellent service. Thank you for choosing us to address your automotive needs! 🚗✨

Bill Brusard 
JB Auto Care

Client vérifié
Quincy, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/29/2025
client vérifiéVérifié Client
10
Excellent Service
I took my car to JB AutoCare a couple of days ago due to Check Engine light coming on. After a thorough and efficient diagnosis, it was explained step by step and very clearly to me by the Service Advisor what the issue was with my car. They completed the job to solve the issue with my car quickly and at a fair price. I would highly recommend JB Auto Care to anyone looking for reliable and trustworthy repair shop
Bill B. de JB Auto C.A.R.E a répondu le 04/30/2025 03:52 AM

We appreciate your positive feedback regarding your recent experience with JB Auto C.A.R.E. Your satisfaction is of utmost importance to us, and it is gratifying to know that our team provided you with a detailed diagnosis and clear communication about the issues affecting your vehicle. 😊 We are committed to delivering high-quality service at fair prices, and your recommendation means a lot to us. If you require any further assistance or have more vehicle needs in the future, please do not hesitate to reach out. 🚗💨

Bill Brusard 
JB Auto Care

JC
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JOE C.
Braintree, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2025
client vérifiéVérifié Client
10
Very Happy
They were able to get the job done as promised
Bill B. de JB Auto C.A.R.E a répondu le 04/28/2025 01:18 PM

We sincerely appreciate your positive feedback regarding our services. It is our goal to meet the commitments we make to our customers, and we are pleased to hear that you found our team to be reliable in completing the task as promised. Your satisfaction reinforces our dedication to providing quality service. 🚗✨ Thank you for choosing JB Auto C.A.R.E.

Bill Brusard 
JB Auto Care

MM
MARCIA M.
Weymouth, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/22/2025
client vérifiéVérifié Client
10
JB is great!!
JB Staff were very helpful and considerate. Very thorough in evaluating what needed to be done and keeping me informed of the work progress. The uber ride was great.
Bill B. de JB Auto C.A.R.E a répondu le 04/23/2025 04:08 AM

We appreciate your feedback regarding your recent experience with our team at JB Auto C.A.R.E. It is gratifying to know that you found our staff to be helpful and considerate, and that our thorough evaluations and consistent communication met your expectations. We are also pleased to hear that you enjoyed the Uber ride service. 🚗 Your satisfaction is important to us, and we strive to provide a reliable and informative service. Thank you for choosing JB Auto C.A.R.E. ✨

Bill Brusard 
JB Auto Care

SZ
SHUMIN Z.
Weymouth, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2025
client vérifiéVérifié Client
10
great service
Great service

CB
CHRISTOPHER B.
Weymouth, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2025
client vérifiéVérifié Client
10
Best auto service in the south shore
Best auto service in social. The guys are great and they take good care of me and I’ve been dealing with them for years. The whole family has great crew.
Bill B. de JB Auto C.A.R.E a répondu le 04/16/2025 05:09 AM

We are grateful for your positive feedback regarding our auto service. It is our priority to provide care and dedication to our customers, and it is heartening to know that our efforts have made a lasting impact on you and your family. Your continued trust over the years is invaluable to us, and we appreciate your support. 🚗✨

Bill Brusard 
JB Auto Care

PD
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PAUL D.
Weymouth, MA
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
04/13/2025
client vérifiéVérifié Client
5
Not to happy
Problem not solved. No body cared.

KR
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KATIE R.
Weymouth, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/06/2025
client vérifiéVérifié Client
10
Great experience
Everyone was very friendly and kind. I appreciate the transparency.
Bill B. de JB Auto C.A.R.E a répondu le 04/07/2025 03:51 AM

We are pleased to hear about your positive experience with our team. Your acknowledgment of our friendly service and commitment to transparency is greatly appreciated. We strive to create a welcoming environment for all our customers. Thank you for taking the time to share your thoughts! 😊✨

Bill Brusard 
JB Auto Care

FM
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FRANK M.
Hingham, MA
2019 Dodge ProMaster 2500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2025
client vérifiéVérifié Client
10
Always ready to help!
Today, , we all need to keep our vehicles running with great, reliable service. JB gets the job done 7 days a week! Hard to find better.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.