Alvin said he took his vehicle to the business for diagnostic with an appointment. He stated that the business kept his vehicle for 3 weeks but did not do the diagnostic because they were short of technicians. He said he was not told about this fact when he made the appointment and during the 3 weeks that they kept his vehicle.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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