What i asked for in additional to oil change
I stated: The windshield washer nozzles are not working properly. I flushed the lines and have plenty of flow. Please replace both nozzles.
What was written on work order by person who checked me in: Customer states washer nozzles are not shooting please check.
What the service tech wrote on work order: Could not confirm customer concern, nozzles are shooting fluid but does not shoot properly. Attempted to adjust and unclog nozzles but was unable to fix. Recommend replacing the washer nozzles.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Vérifié Client
I stated: The windshield washer nozzles are not working properly. I flushed the lines and have plenty of flow. Please replace both nozzles.
What was written on work order by person who checked me in: Customer states washer nozzles are not shooting please check.
What the service tech wrote on work order: Could not confirm customer concern, nozzles are shooting fluid but does not shoot properly. Attempted to adjust and unclog nozzles but was unable to fix. Recommend replacing the washer nozzles.