Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Vérifié Client
I stated: The windshield washer nozzles are not working properly. I flushed the lines and have plenty of flow. Please replace both nozzles.
What was written on work order by person who checked me in: Customer states washer nozzles are not shooting please check.
What the service tech wrote on work order: Could not confirm customer concern, nozzles are shooting fluid but does not shoot properly. Attempted to adjust and unclog nozzles but was unable to fix. Recommend replacing the washer nozzles.