business image

Hyundai of Newport

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 599 Avis)
84

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
Avis original
Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5
57
Total des ReScores
4,6
Moyenne de ReScore
84
Score NPS ®

Détails de l'entreprise

À propos

Hyundai Of Newport’s factory certified technicians are trained to keeping your Hyundai vehicle running well for the road ahead. Hyundai Of Newport’s factory certified technicians are trained to keeping your Hyundai vehicle running well for the road ahead.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(401) 619-3700

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
1133 West Main Road Middletown, RI 02842
Service après-vente's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 599 Avis)

Client vérifié
Portsmouth, RI
2022 TUCSON PHEV
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/15/2023
client vérifiéVérifié Client
0
Catégorie : Service
Improper charge
My Hyundai was due for the regular service interval oil change of 7,500 per the owners manual. When I called to make the appointment, the service rep confirmed this as well. However after I had dropped the vehicle off and returned to work, the called and said it actually didn’t qualify but they would recommend the oil change. Upon calling hyundai customer service, they stated this oil change should have been covered by the dealership as a part of the complimentary maintenance. When I told the service advisor, Paul, about this, he was very rude and kept saying “we only cover one per year” but couldn’t provide proof of that. So he made me pay to get my car back.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.