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Hyundai of Metairie

Score moyen
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(3 685 Avis)
72
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
Avis original
Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5
235
Total des ReScores
4,6
Moyenne de ReScore
72
Score NPS ®

Détails de l'entreprise

À propos

Hyundai of Metairie is conveniently located in Metairie, LA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Hyundai of Metairie’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call our direct line 504-293-3211 to set up your Hyundai of Metairie is conveniently located in Metairie, LA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Hyundai of Metairie’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call our direct line 504-293-3211 to set up your appointment today or set via the website! We look forward to your next visit. ...more

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(504) 838-9000

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
5969 Veterans Memorial Blvd Metairie, LA 70003
Service après-vente's Avis
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(3 685 Avis)

AM
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Angie M.
Covington, LA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/11/2024
0
Catégorie : Service
Worst car buying experience EVER
Run from this place, bought a car from them only to find out they sold me a vehicle that had suspension issues as well as a few other things and I asked them to repair because the vehicle is unsafe to drive and they refused. I ended up having to call the BBB to try to get the issue resolved. Don’t waster your time money or energy go somewhere else. You’ll be happier.

PM
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Patrice M.
New Orleans, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/01/2022
10
Catégorie : Service
Great Experience
I purchased a Santa Fe on the 5th of September. Greg my sales professional was excellent. I was very comfortable and didn’t feel pressured to buy. It was a great experience! I love my new Santa Fe.

SH
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Sheri H.
New Orleans, LA
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
07/07/2022
0
Catégorie : Service
After purchase good luck getting hold of anyone
The sales staff was fantastic until I purchased the vehicle. I have been trying to get hold of them for a week with no return call. Very disappointed with customer service department...still waiting to hear from anyone. Think twice before committing to this dealership.

HD
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Heidi and Dennis d.
Metairie, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2022
10
Catégorie : Service
New Car Purchase
Both Adam and Navin were excellent in their customer service. We enjoyed the purchase process and would recommend others to this dealership. Everyone was friendly and very efficient in making the purchase as simple as possible. We left very happy with our purchase of the Santa Cruz. Great job Adam and Navin!!!!

ML
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Mario L.
Metairie, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2022
10
Catégorie : Service
Great service
Great service from the start to finish. Told Navin what I wanted and he found it. Will being purchasing my next vehicle from Navin and team again.

SD
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Susan D.
New Orleans, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/28/2022
10
Catégorie : Service
Navin Nguyen-Customer Service
The main reason that I am writing a review is to complement my Dealership Professonial, Navin Nguyen. He made the whole process very easy which I greatly appreciate because I am not a shopper. Once I make my mind up about something, I like to get it done with no hassle. Navin was very personable and informative. He treated me very respectfully, answered all of my questions, responded to any of communications immediately, and helped me get everything set up which was awesome! I’d definitely say if you choose this location, you should request him. Please note that this is a genuine review and not contrived. I like to give credit where credit is due! I also love my choice of the Venue! Thanks!

VF
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Victor F.
Metairie, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Accommodating
I appreciate that they fit my car in one very busy day without an appointment...
BRANDY M. de Hyundai of Metairie a répondu le 04/11/2022 05:57 AM
Thank you for allowing us to be your 5 star VIP service center. Please feel free to call me any time you have a question that needs to be answered.Thank you so very much for being part of the Hyundai of Metairie family ?      

GG
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Garret G.
Luling, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Great service and dealership
I always get great treatment and service.
BRANDY M. de Hyundai of Metairie a répondu le 04/04/2022 04:47 AM
Thank you for allowing us to be your 5 star VIP service center. Please feel free to call me any time you have a question that needs to be answered.Thank you so very much for being part of the Hyundai of Metairie family ?  

VC
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Victor C.
Kenner, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
COMPLETE AND THOROUGH
PROFESSIONAL, COURTEOUS,
BRANDY M. de Hyundai of Metairie a répondu le 03/31/2022 06:28 AM
Thank you for allowing us to be your 5 star VIP service center. Please feel free to call me any time you have a question that needs to be answered.Thank you so very much for being part of the Hyundai of Metairie family ?         

NA
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Natasha A.
Chalmette, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Thank You
Great job once again.
BRANDY M. de Hyundai of Metairie a répondu le 03/29/2022 07:12 AM
Thank you for allowing us to be your 5 star VIP service center. Please feel free to call me any time you have a question that needs to be answered.Thank you so very much for being part of the Hyundai of Metairie family ?      

Client vérifié
Kenner, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Super quick
I always schedule a maintenance & each time, the people in the front desk are super nice & easy to talk to.
Very fast & the waiting area was clean & had some good coffee!
BRANDY M. de Hyundai of Metairie a répondu le 03/29/2022 05:51 AM
Thank you for allowing us to be your 5 star VIP service center. Please feel free to call me any time you have a question that needs to be answered.Thank you so very much for being part of the Hyundai of Metairie family ?     

LM
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Larry M.
New Orleans, LA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/25/2022
Type de service : Repair
client vérifiéVérifié Client
0
Catégorie : Service
Oil change
Very deceptive practices. Not sure if the intent is cost saving or poor performance and individual performance to salvage job
BRANDY M. de Hyundai of Metairie a répondu le 03/28/2022 07:31 AM
Hello
We aplogize that on your recent Hyundai of Metairie Service Survey you weren't able to give us 5 stars..
We would like to discuss your recent service visit with you.  Please call me at (504)838-9000 or the General Manager - Chris Owen.
Thank You     

PJ
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Patricia J.
Metairie, LA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/23/2022
Type de service : Maintenance
client vérifiéVérifié Client
0
Catégorie : Service
Hyundai wrecks a good car
I came in to do a simple service. And came out with a screwed car. My wheel is no longer properly aligned to my tires. Everytime I hit any crack in the road, my wheel jerks out of control. What sick freak would mess with someone’s car in that way?
BRANDY M. de Hyundai of Metairie a répondu le 03/23/2022 05:36 AM
Hello
We aplogize that on your recent Hyundai of Metairie Service Survey you weren't able to give us 5 stars..
We would like to discuss your recent service visit with you.  Please call me at (504)838-9000 or the General Manager - Chris Owen.
Thank You   

JP
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James P.
Metairie, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/20/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Good fast service
Arrived with no appointment, was done in about 3 hours. Service experience was fine with no issues or complaints.
BRANDY M. de Hyundai of Metairie a répondu le 03/21/2022 08:43 AM
Thank you for allowing us to be your 5 star VIP service center. Please feel free to call me any time you have a question that needs to be answered.Thank you so very much for being part of the Hyundai of Metairie family ?                 

DG
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Doris G.
Luling, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Great service
Great service always.
BRANDY M. de Hyundai of Metairie a répondu le 03/21/2022 08:42 AM
Thank you for allowing us to be your 5 star VIP service center. Please feel free to call me any time you have a question that needs to be answered.Thank you so very much for being part of the Hyundai of Metairie family ?                 
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.