Hyundai of Las Vegas is conveniently located in Las Vegas, NV. Our service center is staffed with factory trained technicians who provide top quality repair and maintenance services. Call or email us today to schedule your next appointment. Hyundai of Las Vegas is conveniently located in Las Vegas, NV. Our service center is staffed with factory trained technicians who provide top quality repair and maintenance services. Call or email us today to schedule your next appointment.
Vérifié ClientMatthew, Sorry that your car was not covered. Hyundai is very good at standing by their warranty but sense you are the 2nd or 3rd owner the factory coverage is only 5yr/ 60k miles and 100k plus is well past that unfortunately. I am glad we were able to get your car fixed for you and hope you do not have any future issue's.
My car started experiencing an issue at almost exactly 100,000 miles. I wasn't near home when it occurred, so I got it home. I wasn't positive it was an issue, so I took it on a small test drive, just a few miles. At this time I determined it was almost definitely a problem and needed to be looked at. I was around 15-20 miles over 100k at this point.
Then I drove it to Meineke (another several miles), and they themselves had to test drive it (unsure how many miles exactly). They told me they thought the transmission needed to be replaced, and since I was under 50 miles outside warranty now I should take it to Hyundai. I ended up having to take the car home, another however many miles.
Then drive it to Hyundai (another few miles). Then Hyundai of Las Vegas test drives it (I don't know how many miles). They agree transmission needs replaced. The request to have it covered is declined because I'm now exactly 67 miles outside the 100,000 mile warranty, and so far as 10 years go, I don't know when the car was originally purchased, but seeing as it's a 2012 car and the problem was in March 2022, we're talking about literally 3 months as well?
It's impossible for this not to feel like planned obsolescence. While I understand from a technical standpoint my car was outside warranty, this does not seem to fit in with the spirit of what actually happened. My car starts to break down at essentially exactly 100k miles and 10 years and it's not covered.
Not only am I not pleased with the service, this will probably frankly turn me off from ever buying a Hyundai again. Maybe this would have happened with another make, and maybe not, but it leaves a bad taste in my mouth.
I wouldn't even have paid for the repair, but I'm getting married in 2 months and don't have the time, money, or energy to shop for a car in this awful market.
Besides all the warranty stuff, it was also very hard to get in touch. I wanted to withdraw my car from use with my insurance and they required me to get the exact odometer reading, but getting that info somehow took more than a week, so I wasn't even able to do it right away. Playing phone tag over a $5,300 repair feels pretty unacceptable to me.