Best costumer service I’ve experienced in a very long time
I am so happy with the customer service Kris has given me from day 1. He is responsive, quick to find things out like answers to my questions, if he doesn’t already know he will take 5-10 minutes to write/call me back and give me the answer. His service is stellar and I am very grateful that he is my point of contact!
I get great advice from my questions and the service is great. This time I had the oil changed. They inspected the vehicle well. Engine oil looked good. This was the first oil change after repairing the heads of the engine six months (or 5000 miles ago). I was given a good report that covered all basis for my mini van.
I feel anyone can trust Chris and company Universal MotorCars.
I went with my car to have the water pump and thermostat replaced at Universal Motorcars and i was extremely happy with the results. Victor and his team was very friendly, the work was done quickly and efficiently, and the price was great.They even went above and beyond by checking other areas of my car and letting me know about other small issues I might have missed. I would highly recommend them to anyone looking for a reliable and honest car service shop. Did I mention the car was done extremely fast(1 day)?....Amazing job! Thank you so much!
The staff at Universal Motorcars, are very professional, friendly and knowledgeable. They take care of their customers and listen to their concerns, with understanding and compassion.
Thank you all!
Everyone who works here was very helpful and professional. They communicate well throughout the process making my experience great.I will be recommending this to my friends and family.
Good environment and they were really nice. Worked on my jeep that had a blown head gasket. Good work very happy with the service. Chris is great! Always very helpful and friendly
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