business image

Hyundai of Kennesaw

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(5 137 Avis)
70

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5
278
Total des ReScores
4,8
Moyenne de ReScore
70
Score NPS ®

Détails de l'entreprise

À propos

At Hyundai of Kennesaw, our goal is to exceed your expectations at all times. We have fully-trained Service and Parts Departments, both of which are open with extended hours to accommodate our customers' busy schedules. At Hyundai of Kennesaw, our goal is to exceed your expectations at all times. We have fully-trained Service and Parts Departments, both of which are open with extended hours to accommodate our customers' busy schedules.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(678) 631-3575

Heures d'ouverture

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
2878 Barrett Lakes Boulevard Kennesaw, GA 30144
Service après-vente's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(5 137 Avis)

WP
gravatar
Wayne P.
Palm Coast, FL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/01/2024
0
Catégorie : Service
Broke my Hyundai Santa Fe Sport!
Brought our 2013 Hyundai Santa Fe Sport 2.0T in for a safety recall on an ABS Fuse issue. Left the vehicle there for recall remediation at 11:30AM. Received an email later with the following recommendations from a courtesy inspection that we did not request: Drive Belts - Replace $325.02, Cabin Air Filter - Replace $74.95, Coolant Exchange (Flush) $207.75, Brake Fluid Exchange (Flush) $207.75, REPLACE SPARK PLUGS - $340.00, ETHANOL FUEL TREATMENT $25.95, COMPLETE GDI FUEL/ AIR INDUCTION SERVICE $249.95, FUEL INJECTOR TREATMENT $24.95, DIAG DRIVERS SIDE DOOR OPEN LIGHT STAYS ON $370!! $$$$$$! Our door light was working fine when we dropped off our vehicle! The service writer, Larry, argued with me that I knew it was not working when we left the car. NOT TRUE, so he essentially claimed I was not being truthful. That's not my nature. I had nothing to gain by lieing about the door light. It's something that I would easily address on my own. There was no need for me to try and get the dealership to make a repair without being paid. We then spoke with the service manager Joe Tilly who said that the door light issue was a mystery and probably coincidently occurred while there at the dealership. HE WOULD NOT TAKE RESPOSIBILTY. WORKED FINE WHEN LEFT, NOW BROKEN. AVOID THIS DEALERSHIP!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.