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Hyundai of Del Rio

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(447 Avis)
84
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
Avis original
Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5
13
Total des ReScores
4,5
Moyenne de ReScore
84
Score NPS ®

Détails de l'entreprise

À propos

Hyundai of Del Rio is located in Del Rio, TX, near San Antonio, TX. Our friendly technicians provide quality repair and maintenance services. Call us to set up an appointment today. Hyundai of Del Rio is located in Del Rio, TX, near San Antonio, TX. Our friendly technicians provide quality repair and maintenance services. Call us to set up an appointment today.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(830) 422-3900

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
1508 Veterans Blvd Del Rio, TX 78840
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(447 Avis)

AB
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Adriana B.
Uvalde, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/18/2022
10
Catégorie : Service
Great Service, Experience!
I was able to get my oil change and tire rotation scheduled with no issues. When I arrived they tended right to me and got the job done in very reasonable time! I am located between Del Rio and San Antonio and looked at reviews for Hyundai dealerships in both areas. Hyundai of Del Rio had much better reviews and they absolutely lived up to the expectation! The employees were friendly, service was fast and while I am not in the market for a new vehicle, I strolled through the lot and there were many impressive options! I will choose Hyundai of Del Rio again next time! Keep up the great work!

MM
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Melissa M.
Springtown, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2022
10
Catégorie : Service
Great Customer Service
Billy from Hyundai of Del Rio was a dream to work with. I contacted EVERY Texas Dealership looking for a Tuscan Hybrid Limited. Hyundai of Del Rio started off with transplant pricing and did not waste my time. This was greatly appreciated since my husband had already been told a price from the Hyundai dealership in Granbury Texas just to drive an hour there and the price go up $7,000 over MSRP with a hidden Market Price adjustment. Billy was very upfront with pricing, sent me a price IN WRITING and that price never went up even 5 weeks later when the car arrived. To top it off, Billy had the car delivered to me 345 miles away at NO COST! I'm telling you, I shopped around and personally spoke to every dealership in Texas and Del Rio won my business with their great price and wonderful customer service. No need to look elsewhere, I did that legwork for you. These guys are the BEST in Texas!

FG
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Fernando G.
Del Rio, TX
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/03/2022
Type de service : Repair
client vérifiéVérifié Client
6
Catégorie : Service
Service
Don’t expect your vehicle to get serviced correctly or quickly, mine was there for almost a month and a have and they were rude and constantly fail to communicate with me about my vehicle status.
DWAYNE T F., Service Advisor de Hyundai of Del Rio a répondu le 04/04/2022 04:02 PM

Thank You for reahcing out to us and advising us about your last visit we hope to shrive to be better. Customers like you help us be better. Thank You for allowing us to regain your trust!


Client vérifié
Uvalde, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2022
Type de service : Maintenance
client vérifiéVérifié Client
9
Catégorie : Service
Amazing experience
Service was quick and easy in and out without a hitch!
ANA V. de Hyundai of Del Rio a répondu le 04/14/2022 06:55 AM

Thank you for trusting us and letting us service your Hyundai Kona. Thank you for being part of our Hyundai family and for taking the time to rate us. We love the 5 stars! I look forward to seeing you on your next service visit.


Client vérifié
Del Rio, TX
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/30/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Service
I can’t remember his name but over all was very rude I truly hope he doesn’t help me every again
ANA V. de Hyundai of Del Rio a répondu le 03/31/2022 07:35 AM

I would like to extend to you our most sincere apologies regarding your recent experience in our service department. I absolutely agree with you, Our service personal should be respecful and provided you with the appropriate assistance. I had been trying to contact you to obtain more information about your experience, please contact me at your earliest convenience. 830-422-3900 ext 1230, avillarreal@hyundaidelrio.com.
Thank you 


Client vérifié
Del Rio, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Fast and great service!
Awesome work
ANA V. de Hyundai of Del Rio a répondu le 04/14/2022 06:57 AM

Thank you for trusting us and letting us service your Hyundai Kona. Thank you for being part of our Hyundai family and for taking the time to rate us. We love the 5 stars! I look forward to seeing you on your next service visit.


HV
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Hector V.
Eagle Pass, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Quick
They received me on time when my appointment was due
ANA V. de Hyundai of Del Rio a répondu le 04/14/2022 06:58 AM

Thank you for  letting us service your Hyundai Veloster. Thank you for being part of our Hyundai family and for taking the time to rate us. We love the 5 stars! I look forward to seeing you on your next service visit.


NG
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Norma G.
Del Rio, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Good service ?
Very good service

Client vérifié
Del Rio, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
In and out
Team is very fast friendly and efficient .

Client vérifié
Del Rio, TX
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/28/2022
Type de service : Maintenance
client vérifiéVérifié Client
8
Catégorie : Service
Services
We are always pleased with the services provided by the Hyundai staff. Always ready to serve with a smile, helpful, try to make your time there pleasant while waiting.

OL
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Osvaldo L.
Del Rio, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Great Customer Service!
Exceptional Service!

EA
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Elias A.
Uvalde, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Maintenance
Super quick

Client vérifié
Del Rio, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2022
Type de service : Maintenance
client vérifiéVérifié Client
9
Catégorie : Service
N/A
N/A

Client vérifié
Del Rio, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/26/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Amazing Service
Hyundai of Del Rio has been so amazing with my car journey!
REINA A., Service Manager de Hyundai of Del Rio a répondu le 01/31/2022 09:10 PM

We are so happy we have been there for your Elantra's needs. Thank you for rating us and for being part of our Hyundai family. 

Reina Aranda
Hyundai of Del Rio Service Manager
Office (830) 422-3900 ext 1230
raranda@hyundaidelrio.com

WP
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Wayne P.
Del Rio, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/22/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Outstanding service
Quick service, courtesy of staff outstanding.
REINA A., Service Manager de Hyundai of Del Rio a répondu le 01/26/2022 07:15 AM

Thank you for bringing in your Elantra to our service department. We thank you for your time and trust. Thank you for being a loyal Hyundai owner and part of our Hyundai family. 

Reina Aranda
Hyundai of Del Rio Service Manager
Office (830) 422-3900 ext 1230
raranda@hyundaidelrio.com
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.