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Hyundai of Brenham

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(335 Avis)
73

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5
7
Total des ReScores
5,0
Moyenne de ReScore
73
Score NPS ®

Détails de l'entreprise

À propos

Hyundai of Brenham is located in Brenham, TX, easy driving distance from College Station, Chappell Hill, and Hempstead. Come see us today, or call us to schedule an appointment with our top-of-the-line Service Center. We are here to ensure your Hyundai stays in like-new running condition. Hyundai of Brenham is located in Brenham, TX, easy driving distance from College Station, Chappell Hill, and Hempstead. Come see us today, or call us to schedule an appointment with our top-of-the-line Service Center. We are here to ensure your Hyundai stays in like-new running condition.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(979) 830-1000

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
1710 Highway 290 W Brenham, TX 77833
Service après-vente's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(335 Avis)

Client vérifié
Carmine, TX
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2022
client vérifiéVérifié Client
10
Catégorie : Service
Professional
At first we had some miscommunication but the service manager and advisor called me back for another try and are making things right. Their professionalism is respectable and their sense of urgency is well appreciated.

Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/01/2022
Type de service : Repair
2
Catégorie : Service
Great vehicle, minimal knowledge of vehicle
Technicians "couldn't duplicate" an issue that happens 100% of the time and also said if they took something apart they would not be sure if they could get it back together, mind you this car was purchased brand new from them and is supposed to have warranty. It is literally their job to take something apart and make the repair and make sure it is fully operational. Terrible service. Sales are fine, service is terrible.
RICHARD L H. de Hyundai of Brenham a répondu le 03/01/2022 01:40 PM

I am sorry we were unable to duplicate the concern on your vehicle. I would like the opportunity to ride with you in your vehicle to duplicate the concern. Please contact me at your earliest convenience so we can schedule a time for you and I to go on a road test. I look forward to your call.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.