Solutions d'affaires
English French Canadian
SureCritic / Concessionnaire Hyundai / Hyundai of Brenham
business image

Hyundai of Brenham

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(335 Avis)
73
Écrire un avis
SureCritic peut aider à la rétention de votre entreprise
En savoir plus

Détails du score

5 stars
76%
4 stars
13%
3 stars
5%
2 stars
2%
1 star
2%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5
7
Total des ReScores™
5,0
Moyenne de ReScore™
73
Score NPS ®

Détails de l'entreprise

À propos

Hyundai of Brenham is located in Brenham, TX, easy driving distance from College Station, Chappell Hill, and Hempstead. Come see us today, or call us to schedule an appointment with our top-of-the-line Service Center. We are here to ensure your Hyundai stays in like-new running condition. Hyundai of Brenham is located in Brenham, TX, easy driving distance from College Station, Chappell Hill, and Hempstead. Come see us today, or call us to schedule an appointment with our top-of-the-line Service Center. We are here to ensure your Hyundai stays in like-new running condition.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(979) 830-1000
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
1710 Highway 290 W Brenham, TX 77833
Obtenir des directions
Service après-vente's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(335 Avis)
Écrire un avis
Avis récents
DH
gravatar
Daniel H.
Hammonton, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2024
10
Catégorie : Service
Excellent very professional service department
Just had my new Santa Fe serviced at Brenham Hyundai. It was truly a great experience in customer care. Stephane is a true professional you can rely on to take care of your service needs. I was very impressed with the new facilities and the attention to detail. I strongly recommend this Hyundai service without question.
JS
gravatar
Johnny S.
New Ulm, TX
2022 Hyundai Santa Cruz
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Excellent service
Sam provided excellent service on my Hyundai
RICHARD L H. de Hyundai of Brenham a répondu le 03/31/2022 01:04 PM

We appreciate your business and look forward to assisting you with any future service needs you may have. 

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

Client vérifié
Brenham, TX
2020 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/23/2022
Type de service : Maintenance
client vérifiéVérifié Client
9
Catégorie : Service
Title can not be blank
Comments must be present
RICHARD L H. de Hyundai of Brenham a répondu le 03/24/2022 05:05 AM

We appreciate your business and look forward to assisting you with any future service needs you may have. 

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

CJ
gravatar
Corey J.
Brenham, TX
2020 Hyundai Venue
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2022
Type de service : Maintenance
client vérifiéVérifié Client
8
Catégorie : Service
Great overall service
Anytime I’ve gone to Hyundai/Hyundai service center, I’m always met with polite service. Very respectful of time, if there is too long of a wait they will hold your spot allowing your day to continue until they call you for your turn.
RICHARD L H. de Hyundai of Brenham a répondu le 03/11/2022 08:22 AM

We appreciate your business and look forward to assisting you with any future service needs you may have. 

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

Client vérifié
Carmine, TX
2022 Hyundai Tucson
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2022
client vérifiéVérifié Client
10
Catégorie : Service
Professional
At first we had some miscommunication but the service manager and advisor called me back for another try and are making things right. Their professionalism is respectable and their sense of urgency is well appreciated.
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/01/2022
Type de service : Repair
2
Catégorie : Service
Great vehicle, minimal knowledge of vehicle
Technicians "couldn't duplicate" an issue that happens 100% of the time and also said if they took something apart they would not be sure if they could get it back together, mind you this car was purchased brand new from them and is supposed to have warranty. It is literally their job to take something apart and make the repair and make sure it is fully operational. Terrible service. Sales are fine, service is terrible.
RICHARD L H. de Hyundai of Brenham a répondu le 03/01/2022 01:40 PM

I am sorry we were unable to duplicate the concern on your vehicle. I would like the opportunity to ride with you in your vehicle to duplicate the concern. Please contact me at your earliest convenience so we can schedule a time for you and I to go on a road test. I look forward to your call.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

AA
gravatar
Ann A.
Brenham, TX
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
How much I like Hyundai of Brenham and why.....
I can tell the guy with the AC Blower motor problem what my experience was with the same problem.
I carry 2 bog dos in my Santa Fe and have dog beds in the back and because the vents are right at back deck level the seats are folded down those vents are blocked with whatever in in front of them Also I was not aware that there is an air filter inside
the glove box that needs changing and mine was full of dog hair and dirt debris.
May I recommend to Hyundai manufacturing that those vent should be placed up higher so when cargo space is loaded with luggage, bags, etc they need to be in a place where they can breath. That is my only issue with this model. Not sure about the other models
RICHARD L H. de Hyundai of Brenham a répondu le 02/10/2022 05:46 AM

We appreciate your business and look forward to assisting you with any future service needs you may have. 

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

TD
gravatar
Timothy D.
Brenham, TX
2020 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/04/2021
Type de service : Repair
client vérifiéVérifié Client
5
Catégorie : Service
Blower motor quite working, no A/C
Going on 6 days to diagnose a blower motor failure and effect repairs.
RICHARD L H. de Hyundai of Brenham a répondu le 10/04/2021 02:01 PM

We thank you for your business. We are currently waiting on the part to repair your vehicle. The current survey is for the maintenance visit you recieved. I would like to make sure you recieved a 5 star service on the maintenance visit. Please let me know if the service was less than 5 star. Thank you, 

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

Client vérifié
Brenham, TX
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/23/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Very happy with Hyundai of Brenham
Excellent staff that always go out of their way to be helpful, unlike other places I have used in the past.
From the buying process through to the servicing needs of my vehicle, it's always been a pleasure to deal with them and I will continue to do so.
RICHARD L H. de Hyundai of Brenham a répondu le 09/24/2021 05:04 AM

We appreciate your business and look forward to assisting you with any future service needs you may have. 

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

SH
gravatar
Shirley H.
Brenham, TX
2021 Hyundai Santa Fe
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
09/14/2021
Type de service : Maintenance
client vérifiéVérifié Client
9
Catégorie : Service
Unexpected damage from a cat….finally fixed!
These are crazy times. A cat decides to climb into the engine compartment and does $1000+ damage as he heads to Cat Heaven. One of the repair parts needed was not available ANYWHERE and ultimately had to be shipped from Korea! Thank you to the service department for ultimately doing a great repair job and coordinating with Enterprise Rental to keep us in a vehicle the entire time that our Santa Fe was out of commission. It was disappointing to climb into my repaired vehicle that was covered in dirt and dust from sitting on the repair lot (for over a month). But I guess those “extras” have been a victim of COVID.
RICHARD L H. de Hyundai of Brenham a répondu le 09/14/2021 09:47 AM

We appreciate your business and look forward to assisting you with any future service needs you may have. If there is anything that would keep you from giving us a five star score, please contact me directly so we can resolve those issues. Again we appreciate your business and look forward to meeting all your service needs. 

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

SN
gravatar
Sam N.
Willis, TX
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/09/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
How customer service and mechanic work should be done.
They thoroughly inspect vehicles, do proper work, don't try to sell you on false or things you do not need and inform you of things you do.
RICHARD L H. de Hyundai of Brenham a répondu le 09/14/2021 10:11 AM

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

Client vérifié
Brenham, TX
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/06/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
All went smoothly able to get to work on time
I would highly recommend Hyundai of Brenham to all my friends and family!!
RICHARD L H. de Hyundai of Brenham a répondu le 09/14/2021 10:12 AM

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

DP
gravatar
Doss P.
Brenham, TX
2021 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/19/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Great group to do business with.
Great group to do business with. I m on my 3rd vehicle and have alwys been pleased with the service.
RICHARD L H. de Hyundai of Brenham a répondu le 09/14/2021 10:13 AM

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

BH
gravatar
Brenda H.
Hempstead, TX
2020 Hyundai Palisade
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/07/2021
client vérifiéVérifié Client
10
Catégorie : Service
Very nice
Hyundai has always been very helpful and willing to show me how to do new things on my car. I’m very excited to hear about the service department that will be coming soon. Thank you for taking the time and caring about the surveys people take.
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
08/19/2021
Type de service : Repair
10
Catégorie : Service
Service at Ford. GRRR
Do not like going to Ford for service on my Palisade. Wish Brenham had their own service department.
KEVIN D H. de Hyundai of Brenham a répondu le 09/02/2021 04:09 PM

Mrs. Hamilton my name is Kevin Hamric fixed operations director for Appel Ford and Hyundai of Brenham. I recently reviewed your survey, I wanted to first appologize that we did not meet your expectations. I recently left you a voicemail to discuss more about the service we performed on your vehicle. Please give me a call if and when we can discuss how we can perform to your expectations. Thank you for the opportunity to service your vehicle. I look foward to hear from you. Thank you

MH
gravatar
Michael H.
Somerville, TX
2019 Hyundai Santa Fe
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/03/2021
client vérifiéVérifié Client
Catégorie : Service
Resolution to Challenge
Received a call from Frank about our challenge with the Hyundai Quick Lube in Brenham. He responded in a very professional manner and resolved our challenge appropriately.
Recommandé
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
08/04/2021
Type de service : Maintenance
Catégorie : Service
Wait is too Long
They will take their Friends/Employees ahead of you even if they come in after you. Wait for oil change just about two hours!
Non recommandé
RICHARD L H. de Hyundai of Brenham a répondu le 08/04/2021 12:44 PM

I appologize for the untimely and unsatifactory service you recieved on your visit to our service department. Please contact our Quick Lane manager Nikki Smith or our Parts and Service Director Kevin Hamric at your earliest convenience so we may address this matter. 

Thank you, 

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

Client vérifié
Brenham, TX
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Easy check in easy check out
Friendly Easy check in Easy Checkout
Recommandé
RICHARD L H. de Hyundai of Brenham a répondu le 07/26/2021 05:05 AM

We appreciate your business and look forward to assisting you with any future service needs you may have. 

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com

1-15 sur 335 résultats
Entreprises près de chez vous
Wilde Auto Plus
88
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(490 Avis)
Pete's Auto Care Center
95
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(168 Avis)
Duke Automotive
100
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(18 Avis)
Lone Star Repair Of Weimar
100
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(32 Avis)
AquaShine Car Wash And Auto Care Center
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
(0 Avis)
Avis sur les véhicules
image du véhicule
2025 Elantra
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(12)
image du véhicule
2025 Elantra Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(1)
image du véhicule
2025 Elantra N
Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5
3,7
(3)
image du véhicule
2025 IONIQ 5 N
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(5)
image du véhicule
2025 IONIQ 6
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(3)
image du véhicule
2025 Kona
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(23)
image du véhicule
2025 Kona Electric
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(1)
image du véhicule
2025 Palisade
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(38)
image du véhicule
2025 Santa Cruz
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(17)
image du véhicule
2025 Santa Fe
Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5
4,2
(18)
image du véhicule
2025 Santa Fe Hybrid
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(9)
image du véhicule
2025 Sonata
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(6)
image du véhicule
2025 Sonata Hybrid
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(2)
image du véhicule
2025 Tucson
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(56)
image du véhicule
2025 Tucson Hybrid
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(26)
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.