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Hurst Firestone and Auto Care

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 290 Avis)
94
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
92%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
94
Score NPS ®

Détails de l'entreprise

À propos

Hurst Firestone & Auto Care Center is a family-owned NAPA Gold Certified shop offering quality auto. Hurst Firestone & Auto Care Center is a family-owned NAPA Gold Certified shop offering quality auto.

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(928) 526-2000
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Arizona
2740 E Route 66 Flagstaff, AZ 86004-4307
Obtenir des directions

Affiliations

Hurst Firestone and Auto Care's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 290 Avis)
Écrire un avis
Avis récents
JP
Jessica P.
Holbrook, AZ
GMC Acadia
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
Catégorie : Service
Jessica said they had excellent service, fit her in even though it was about to be a weekend and had excellent prices.
Recommandé
MH
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MICHAEL H.
Williams, AZ
Buick Rendezvous
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/01/2025
client vérifiéVérifié Client
10
Great staff
Wonderful staff, does not take advantage of you.
GK
Gabe K.
Pinetop, AZ
Ford Ranger
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
Catégorie : Service
Gabe said they have phenomenal customer service, great communication, and great ability to get him in and out in a timely fashion. Overall, the management and people there are good. He did mention that they weren't able to locate his account at first, which was frustrating, and they had to hold on to his vehicle overnight.
Recommandé
EH
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ELIZABETH H.
Flagstaff, AZ
Mazda CX-30
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
Relationship Building Customer Service
I love Hurst Firestone and Auto Care. They have serviced my various cars over the years with professional, honest and fair prices for excellent service. I have to say their customer service excellence is at every level and contact... I always feel like I am being treated like a good friend or family member than a customer. Thanks Bob and team for my recent road safety check up. The trip was great without one worry about my car. 🎉❤️
RA
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ROD A.
Flagstaff, AZ
Ram 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
Another satisfying experience
I needed my spare tire hoist mechanism checked. From that, the needed parts were delivered the next day. Installation was quick ans completed without delay. The cost was very reasonable and well worth it
I completely recommend Hurst Firestone!
JW
Jim W.
Glendale, AZ
Ford Excursion
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
client vérifiéVérifié Client
Catégorie : Service
Jim said they were outstanding. They put his tires on in the snow. The staff was very nice and personable, and they did a fantastic job.
Recommandé
BU
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Brian U.
Flagstaff, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
10
Their customer service and work ethic and fair pricing makes you feel like family
I usually don’t go to mechanic shops because I’m worried that things might not be as they seem, but hurst Firestone is legit. Their customer service is awesome and their Christian based company that believes in truthfulness and honest pricing I wish them the best success they’ve obviously been around for a long time and there’s a reason for that you can count on them
NS
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Noah S.
Flagstaff, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2025
10
Our family mechanic
Hurst Auto has been our family mechanic for several years. Bob and Anthony are both great to work with. We appreciate their honest assessment of our vehicles issues and do not hesitate to recommend different options.
TT
Tony T.
Flagstaff, AZ
Nissan Armada
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
client vérifiéVérifié Client
Catégorie : Service
Tony said they were super-friendly and knowledgeable, they kept their word on the timeline and they gave him communication throughout the process. The price was fair for what they did, they did a good job, and he was impressed.
Recommandé
Client vérifié
Flagstaff, AZ
Chrysler 300
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2025
client vérifiéVérifié Client
8
Chrysler 300
Anthony is very professional and kind on the phone We have known the Hurst family for years and appreciate being able to trust that our vehicles are worked on by quality mechanics and feel that they take care of us and they are honest with us
JH
Jason H.
Flagstaff, AZ
Toyota Tundra 2WD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2025
client vérifiéVérifié Client
Catégorie : Service
Jason said he had the best service here and they were very helpful.
Recommandé
JK
Jonah K.
Flagstaff, AZ
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2025
client vérifiéVérifié Client
Catégorie : Service
Jonah said pretty easy to get an appointment, they are really efficient.
Recommandé
SO
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STEPHEN O.
Flagstaff, AZ
Chevrolet Equinox
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2025
client vérifiéVérifié Client
10
Always excellent service at Hurst Firestone!
When i moved to Flagstaff almost 8yrs ago i shortly was in need of some work on my car. Not knowing where to go i went to a few auto shops in town to talk with them and get an estimate. The choice was easy as i went with Hurst Firestone and i have been with the ever since! The mechanics are highly qualified. Their customer servicw is excellent and they have always been extremely fair with their estimates. I sure am glad i did my homework because they will always get my business.
BH
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BRAD H.
Flagstaff, AZ
Toyota Sequoia
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/02/2025
client vérifiéVérifié Client
10
Service
Prompt service on Oil change and tire rotation.
AM
Alyssa M.
Maricopa, AZ
Buick Lucerne
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2025
client vérifiéVérifié Client
Catégorie : Service
Alyssa said it was quick and efficient, the communication was good, they kept her informed on what they were doing to her vehicle.
Recommandé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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