business image

Horne Hyundai

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 852 Avis)
74

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
Avis original
Évaluation globale 2,9/5Évaluation globale 2,9/5Évaluation globale 2,9/5Évaluation globale 2,9/5Évaluation globale 2,9/5
156
Total des ReScores
4,9
Moyenne de ReScore
74
Score NPS ®

Détails de l'entreprise

À propos

Horne Hyundai is located just off Highway 60 in Apache Junction, AZ. We have been serving Mesa, Scottsdale, Tempe, and Phoenix customers since 1991! Come see us today and see what we can do for you. Horne Hyundai is located just off Highway 60 in Apache Junction, AZ. We have been serving Mesa, Scottsdale, Tempe, and Phoenix customers since 1991! Come see us today and see what we can do for you.

Catégories
Concessionnaire Hyundai, Réparation automobile, Réparation de transmission
Contact
(480) 474-3100

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 2:00 PM
Sun
closed
* Arizona
1360 E. Auto Center Drive Apache Junction, AZ 85119
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 852 Avis)

KM
gravatar
Kenneth M.
Mesa, AZ
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/17/2024
0
Catégorie : Service
Poor Customer Service at Horne Hyundai
Regarding the Horne Hyundai dealer in Apache Junction Arizona: I made an appointment (three weeks in advance) for the recall on my Hyundai 2012 Elantra ABS system. The service group in this dealership was a fiasco. After waiting for my car for an hour, the service advisor told me that they don't have the part and needs to be ordered. He also said "don't blame us blame Hyundai". I said aren't we standing in the Hyundai Service Department? I also told him I didn't want a multi point inspection and he did it anyway. The ironic part about that is I just had my spark plugs changed and my transmission oil changed and they told me in the inspection report that those two items were recommended to be changed but with a big fat Hyundai price tag attached.

I was totally pissed and this was a huge waste of my time. Question, Why didn't the service advisor "Steve" call me if the part wasn't here? I highly don't recommended this dealership, specifically the service department.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.