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Harris Ford

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(3 556 Avis)
33
Écrire un avis

Détails du score

5 stars
77%
4 stars
13%
3 stars
3%
2 stars
1%
1 star
4%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
33
Score NPS ®

Détails de l'entreprise

À propos

Harris Ford doesn't stop our commitment to customer care with your vehicle purchase. Regular maintenance and expert repairs are done quickly and correctly. Harris Ford has professional and friendly staff members who are here to listen and answer any questions you may have. Harris Ford doesn't stop our commitment to customer care with your vehicle purchase. Regular maintenance and expert repairs are done quickly and correctly. Harris Ford has professional and friendly staff members who are here to listen and answer any questions you may have.

Catégories
Réparation automobile, Entretien de la voiture, Concessionnaire de voitures neuves
Contact
(425) 774-4141
Visiter le site web
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure du Pacifique (É.-U. et Canada)
20006 64th Ave West Lynnwood, WA 98036
Obtenir des directions

Détails du score

5 stars
76%
4 stars
13%
3 stars
2%
2 stars
1%
1 star
6%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
33
Score NPS ®

Détails de l'entreprise

À propos

Harris Ford doesn't stop our commitment to customer care with your vehicle purchase. Regular maintenance and expert repairs are done quickly and correctly. Harris Ford has professional and friendly staff members who are here to listen and answer any questions you may have. Harris Ford doesn't stop our commitment to customer care with your vehicle purchase. Regular maintenance and expert repairs are done quickly and correctly. Harris Ford has professional and friendly staff members who are here to listen and answer any questions you may have.

Catégories
Réparation automobile, Entretien de la voiture, Concessionnaire de voitures neuves
Contact
(425) 774-4141
Visiter le site web
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure du Pacifique (É.-U. et Canada)
20006 64th Ave West Lynnwood, WA 98036
Obtenir des directions

Détails du score

5 stars
77%
4 stars
13%
3 stars
3%
2 stars
1%
1 star
3%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
33
Score NPS ®

Détails de l'entreprise

À propos

Harris Ford doesn't stop our commitment to customer care with your vehicle purchase. Regular maintenance and expert repairs are done quickly and correctly. Harris Ford has professional and friendly staff members who are here to listen and answer any questions you may have. Harris Ford doesn't stop our commitment to customer care with your vehicle purchase. Regular maintenance and expert repairs are done quickly and correctly. Harris Ford has professional and friendly staff members who are here to listen and answer any questions you may have.

Catégories
Réparation automobile, Entretien de la voiture, Concessionnaire de voitures neuves
Contact
(425) 774-4141
Visiter le site web
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure du Pacifique (É.-U. et Canada)
20006 64th Ave West Lynnwood, WA 98036
Obtenir des directions
Tous les départements' Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(3 556 Avis)
Écrire un avis
Avis récents
CA
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Colin A.
Kuna, ID
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/30/2024
0
Catégorie : Sales
deceptive practices
The Salesman Guillermo was fine and did all he could to assist me. However, the finance department is deceptive as can be. The deal had already been struck before we traveled 8 hours to get there. All we had to do was sign and go. They kept us there for 3 hours before we went to sign. It was all done on a giant I pad think and the finance guy sped through it like he was in NASCAR. As we were already way behind trying to start the 8 hour journey home and his rushing, I missed a few things he "sneaked" into the paperwork like $500 for some sort of undisclosed aftermarket thing?? And then I find we were shorted $3K on our trade in!! I have now been trying for a week to get this resolved and keep getting stonewalled in return. As there are Ford dealers everywhere, I would suggest a different one than Harris Ford Lynnwood.
CS
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Chris S.
Everett, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/26/2024
0
Catégorie : Service
Scammers that Lie and wont honor written signed Agrrement!
So you buy a car, they sell you a $1000 maintenance package! When its time to get the oil changes they refuse to honor that agreement which in turn os Theft of your money and a violation of agreement! . Don’t buy a Ford from this piss poor company, your better off Buying a Honda!
CA
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CLARENCE A.
Renton, WA
Lincoln Corsair
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2023
client vérifiéVérifié Client
10
Purchase
Excellent dealer and sale people
Client vérifié
Snoqualmie, WA
Ford Bronco Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2023
client vérifiéVérifié Client
9
Very good experience
As summary we are happy with the great customer Service.
CT
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CHALIS T.
Issaquah, WA
Chevrolet Camaro
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2023
client vérifiéVérifié Client
10
Best experience I’ve ever had
Hands DOWN the best experience i’ve ever had at a dealership! Then again it was my first time buying a car but the people there were really great! Huge thanks to Steve and Martin. those guys made the experience soooo easy! I’ve recommended Harris Ford to everyone!
Client vérifié
Seattle, WA
Ford Edge
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
01/18/2023
client vérifiéVérifié Client
5
Okay, not great
They were able to identify and service the car properly, so that part deserves 5 stars. However, they could have done a better job with my time. My ~1-year-old leased Ford Edge was having battery issues. I live 45 minutes away from the dealership. They were able to take my car in for an appointment, but they didn't have any clarity on the time it would take to fix the issue. Which is understandable as it could have just been as simple as a bad batter, or as complex as a hidden electrical short. The fix could have been <1 day, or more than a week. I'd have liked either 1) a rental car 2) a lyft/uber credit to return home. And I would have liked them to propose this proactively. I asked for it, and they hadn't even considered either and didn't have any options for me. I decided to risk and hope it was the 1-day issue (and it turned out to be) - but I ended up spending 5 hours in the lobby. That is a horrible use of customer time, and not good customer service.
Client vérifié
Concrete, WA
Nissan Pathfinder
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2023
client vérifiéVérifié Client
10
Best car buying experience
I have never bought a car from a dealership always been from someone close. I walked in and had an idea what I wanted, Larry got all the paperwork ready, and I left with my dream car. I have a big family so I needed 3rd row, we have already been able to go as a family on some fun adventures. Highly recommend.
Client vérifié
Burlington, WA
Ford Mustang Mach-E
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/30/2022
client vérifiéVérifié Client
0
Color me unimpressed
Love the car. Steve was so fucking rude and condescending (he only help with paperwork/ financing, he was terrible at it and no people skills) no wonder he fits right home at Harris ford.
Used car manager and service manager "ford ranger guy" are actually decent.
After the sale, i called repeatedly to get update on my registration because I want to refinance with my bank....each time i call i cringed, you think i told them to move a mountain.
Go anywhere, you'll have better services.
Client vérifié
Black Diamond, WA
Ford Explorer
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2022
client vérifiéVérifié Client
10
Kind
Very helpful and helped work with me and friendly
DC
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Deanna C.
Burlington, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/19/2022
0
Catégorie : Sales
Burlington used car superstore
I’m writing this for this fords smaller dealership in Burlington, washington. First of all, the sales guy was very pushy, so it’s not recommended if you struggle with new social situations that include extreme pressure. They sold me a car without properly making sure simple safety stuff, there were completely shredded wipers and a cracked windshield. They told me they would repay me for the wipers, I did what they asked and brought a receipt, essentially was told to screw off a month later when I asked where the reimbursement was, then they had told me the windshield was “sealed” and a month into owning the car, the crack spread completely across my windshield. They also don’t tell you when they sell you a vehicle with multiple recalls on it that can make the car stall and crash. If you’re vulnerable and easily taken advantage of please RUN AWAY from this place, they knew I was a first time car buyer expecting my first child, I’m just thankful that I myself took care of all these safety items before they caused a crash that could have taken mine or my unborn child’s life. My friend went there less than 72 hours ago and now they’re screwing her over too with a lemon. Ford could fix this and deal with their horrible smaller dealerships but according to BUCS in Burlington, this Ford already is aware of how scammy they are and they just continue to let them mess up people lives.
CC
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CHRISTOPHER C.
Lynnwood, WA
Ford Maverick
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/19/2022
client vérifiéVérifié Client
10
2022 Ford Maverick Purchase
I had a really great experience at Harris Ford. My salesperson Mahdi was wonderful. He stayed in touch throughout the ordering process even 1 year later. I so appreciate the opportunity to purchase this truck & that Harris Ford honored the price at the time I ordered. Mahdi was very nice & very responsive. Even after the sale he stayed in touch & helped me with a few things. Thank you so much Mahdi & Harris Ford!
WD
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WILLIAM D.
Seattle, WA
Lincoln Nautilus
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/18/2022
client vérifiéVérifié Client
7
The works checkup
We scheduled this routine job and waived having car picked up, instead we waited as work was completed.
MK
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MICHAEL K.
Friday Harbor, WA
Ford Expedition Max
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/12/2022
client vérifiéVérifié Client
8
Service
Jen has been very professional and really cares about the customer. I am delighted with all she has done in getting the extras we ordered applied and paint imperfections corrected. The truck looks outstanding, Jen has gone above and beyond.
Client vérifié
Lynnwood, WA
Ford Mustang
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/12/2022
client vérifiéVérifié Client
10
Warranty Service
Good after complaining of my first attempt.
WW
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WILLIAM W.
Lynnwood, WA
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/05/2022
client vérifiéVérifié Client
10
WARRANTY AND RECALL SERVICE ON F-150 LARIAT
HAD A VERY GOOD WORKING EXPERIENCE WITH MC IN SERVICE. VERY PLEASANT AND HELPFUL. GIVE HIM A RAISE!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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