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Hallmark Hyundai North

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(45 Avis)
53

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
Avis original
Évaluation globale 2,9/5Évaluation globale 2,9/5Évaluation globale 2,9/5Évaluation globale 2,9/5Évaluation globale 2,9/5
16
Total des ReScores
4,9
Moyenne de ReScore
53
Score NPS ®

Détails de l'entreprise

À propos

Hallmark Hyundai is the newest dealership near Jackson Mississippi in the Ridgeland area. Our welcoming and friendly staff will make you right at home in. Our goal is to get you the car of your dreams at a price you can afford. Our sales staff are here to act as partners and facilitate your search for the car that fits all your needs. Hallmark Hyundai is the newest dealership near Jackson Mississippi in the Ridgeland area. Our welcoming and friendly staff will make you right at home in. Our goal is to get you the car of your dreams at a price you can afford. Our sales staff are here to act as partners and facilitate your search for the car that fits all your needs. Hallmark Hyundai "Right on the Corner and Right on Price!" ...more

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(601) 856-6423
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
450 Steed Road Ridgeland, MS 39157
Service après-vente's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(45 Avis)

CB
gravatar
Courtney B.
Ridgeland, MS
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/25/2022
0
Catégorie : Service
Poor Customer Service
I took my car to the dealership Monday (05/23/2022) for the check engine light (due to a recall on the software upgrade knock sensor detection system). The service advisor wanted me to make an appointment for the check engine light. I show the service advisor the brochure from Hyundai. The service advisor told me that I do not have a recall for my car. I explain to the service advisor that Hyundai sent this brochure out a couple of months ago and i was advise to wait until the check engine light come on to provide service. Also, I was asking can someone see my car today because of the check engine light on and the brochure stated to bring in my vehicle immediately when the check engine light comes on. The service advisor stated that i can make an appointment and Hyundai will not be able to get my vehicle today with out an appointment and Hyundai does not check engine after 12 o'clock it only done on Monday and Tuesday. The service advisor attempt to make the appointment for Monday 05/30/2022 and could not understand why the computer will not let her schedule an appointment for Monday. The service advisor stated I can schedule you for Tuesday 05/31/2022 @ 8:30am to be check out and I will call you to come in Monday because the system will not let her schedule for Monday 05/30/2022. The service advisor ask someone why the computer would not let her schedule for Monday and the guy advised her to contact someone.
I called today 05/25/2022 to check the status for Monday 05/30/2022 and that I have not received a call back and today is Wednesday. The service advisor stated that they have been really busy and she apologized and she can not schedule any appointments for Monday I will have to keep my Tuesday appointment. I stated that very unprofessional because I was waited for a call back. Hyundai please treat your customer.
A very frustrated customer
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.