Had brought my 2016 Audi A3 Hybrid here for tire work and they were very very helpful. They threw in an oils change and had no problems with it being a hybrid. Called this month to get a scheduled oil change and it was not too long to get in and I was first online my scheduled day. In and out in about 35-45 minutes, plus the owners wife keeps a nice bowl of candy in the waiting area, so there is also that.
KY
Katherine Y.
Hattiesburg, MS
Mercedes-Benz S560
03/28/2025
Vérifié Client
10
Truly PROFESSIONAL
So glad I was told about Pro Auto! Diagnosed the issue immediately, ordered my parts from MB & had the work done perfectly! So thankful that I don’t have to drive to the Jackson dealership ever again!!
The staff was very helpful, professional, and friendly. The service was great, professional and expedient. I will highly recommend PRO AUTO to anyone I know that needs any car service. The Best!
If you own a European car these are the only guys that I would let touch it. We had issues with several of the other "european specialists" around town but ProAuto fixed everything properly, quickly, and reasonably. Their communication was excellent and they were right on time with how long they said the work would take. They have earned our business for life.
Client vérifié
Hattiesburg, MS
BMW 750i
03/07/2025
Vérifié Client
10
Thanks John PRO AUTO
Nothing but positive feedback for Pro Auto. My car has been with me since March 2008 and has presented on a few problems until about 4-5 years ago. That is when someone recommended Pro Auto to me and literally no one has worked on it since that time. He is a bit expensive but I assure you, vehicle will be fixed correctly the first time & well worth the cost. It may be time to invest in a 2024-2025 but as long as John is willing to work on her, you know the rest of the story. I’ve recommended Pro Auto to multiple friends and relatives.
DL
David L.
Mercedes-Benz C300
02/26/2025
Vérifié Client
10
Best auto shop experience
If you need a shop to work on Mercedes Benz this is the place to go to. They are very knowledgeable, fair with prices, and keep to the time they agreed to. If anything my car was done before expected and I was given a very detailed explanation explaining everything that was done.
I’ve been taking my foreign car to Pro Auto for a while now and they are hands down my go-to mechanic. They are always incredibly reliable, helpful, and transparent. It’s such a relief to have a trustworthy mechanic I can count on. I highly recommend Pro Auto for anyone looking for quality service and peace of mind with their vehicle.
AG
Alvin G.
Hattiesburg, MS
02/26/2025
10
Very satisfied, always a pleasure to trust you guys with my Mercedes Benz
I love it when you guys take the time to search and find the problem and make sure if anything goes wrong for me to bring it back. Thanks so much.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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