Wanted to buy but failed because of false advertising
I found an advertised price for a vehicle I had been searching for over some time. The price seemed unusually low, so I reached out to confirm its accuracy, as I didn’t want to waste my time if it was incorrect. I was assured multiple times that the price was accurate and applied to the specific vehicle in question.
I visited the dealership, took the car for a test drive, and was ready to make the purchase. However, I was then informed that the listed price was incorrect and significantly higher. After speaking with both the manager and general sales manager, I was told the price was a mistake and that they would not honor it. Interestingly, the price changed overnight, after I had been at the dealership prepared to buy at the advertised rate.
I would advise caution when dealing with this dealership. They advertised a false price, failed to honor their mistake, and changed the price after my visit. Be wary of misleading pricing practices.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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I visited the dealership, took the car for a test drive, and was ready to make the purchase. However, I was then informed that the listed price was incorrect and significantly higher. After speaking with both the manager and general sales manager, I was told the price was a mistake and that they would not honor it. Interestingly, the price changed overnight, after I had been at the dealership prepared to buy at the advertised rate.
I would advise caution when dealing with this dealership. They advertised a false price, failed to honor their mistake, and changed the price after my visit. Be wary of misleading pricing practices.