business image

DC Automotive Inc

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(651 Avis)
98
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
98
Score NPS ®

Détails de l'entreprise

À propos

DC Automotive, Inc. is Cranston’s premier option for car and truck repair. Our team has over 65 years of combined industry experience and we’ve been serving the Cranston area since 2003. We have the latest diagnostic equipment to inspect and repair your car, using the same technology as major dealerships. Our staff uses brand name DC Automotive, Inc. is Cranston’s premier option for car and truck repair. Our team has over 65 years of combined industry experience and we’ve been serving the Cranston area since 2003. We have the latest diagnostic equipment to inspect and repair your car, using the same technology as major dealerships. Our staff uses brand name products and supplies to ensure that your vehicle gets the best care possible. Contact us today with any questions! ...more

Catégories
Entretien de la voiture, Réparation automobile à domicile, Réparation automobile européenne
Contact
(401) 270-7155

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
101 Comstock Pkwy Cranston, RI 02921-2014
DC Automotive Inc's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(651 Avis)

VM
gravatar
Vincent M.
Warwick, RI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2025
client vérifiéVérifié Client
10
Always professional
Very knowledgeable on high preformance cars , always great work

JG
John G.
Warwick, RI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/24/2025
client vérifiéVérifié Client
10
Great people !
If your looking for great personal care, this is the place !

Client vérifié
Cranston, RI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/22/2025
client vérifiéVérifié Client
10
Prompt and Excellent Service as Always!
I called Darren while I was driving about a squealing noise in my car. Even though it was close to the end of their business day, he told me to bring her right over, and I was there within 15 minutes after the phone call. Of course they could not do anything until the next business day, but I appreciated the fact that I could have her looked at immediately! I would highly recommend Darren and his team to everyone!

CC
Chris C.
Dodge Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2025
client vérifiéVérifié Client
10
Carrier bearings
Top notch, very courteous and professional. Would recommend anyone needing automotive work to visit.

SA
Shyanna A.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
client vérifiéVérifié Client
10
Best of the best
Always helpful and very friendly!

JD
gravatar
Jesse D.
Riverside, RI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2025
client vérifiéVérifié Client
10
Excellent service, friendly staff.
Everyone at DC Automotive is friendly and extremely knowledgeable. They do great work, provide you with options and I have been taking car there for 18 years. I highly recommend them.

JL
gravatar
Joe L.
Cranston, RI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2025
client vérifiéVérifié Client
10
Nice first impression
First time going here ...do not expect it to be the last. Took in my SUV to diagnose some engine leaks. They were very attentive to my description of the issue and general background history of the car. They also did an overall check of the car and identified some areas of concern ...most of which I was aware of. Currently waiting on a broken out quote for the main issue and some of the other noticed items in order to prioritize and budget for them.

Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2025
client vérifiéVérifié Client
9
Great experience
Honest, fair and easy to understand for someone who knows little about cars.

PT
Paul T.
Coventry, RI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2025
client vérifiéVérifié Client
10
Oil change n look it over
I'm satisfied with their work n won't go anywhere else

JO
gravatar
James O.
Providence, RI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/18/2025
client vérifiéVérifié Client
10
Excellence, honesty and integrity
DC Automotive is a first class operation. Darren and his team are first class mechanics and Brittany in the office is courteous, knowledgeable and professional - rare qualities in these times.
The DC A., Office Manager de DC Automotive Inc a répondu le 02/18/2025 10:56 AM

James, Thank you from all of us here at DC Automotive. From your first initial contact at appointment set up, right down to when your car leaves our lot, we want to make sure your experience allows you to trust your vehicle is in good hands. Anticipated repairs are often dreaded, sometimes making it worse for the ones we don't anticipate, but we do our best to provide you with as many part options available, allowing you the option to prioritize and budget for anything additional. We look forward to seeing you at your next service appointment!

The DC Automotive team


TY
gravatar
Tina Y.
Cranston, RI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2025
client vérifiéVérifié Client
10
Absolutely the BEST!
Taking your car in for maintenance or repairs can be stressful. It’s one of those things that we tend to put off or dread, wondering if we’ll get the quality service we need, or if we’ll end up overpaying for repairs. But I’m happy to say that I never feel that way when I bring my car to Darren, Britny, and the great crew at DC Automotive. From start to finish, they make the process stress free. It’s clear that they genuinely care about getting the job done right.
In just the past few weeks, both my husband’s car and mine needed attention and as always, DC Automotive came through for us. They managed to fit us in quickly, even on short notice. What I appreciate most is how they kept us in the loop every step of the way — ordering parts, explaining what was happening, and why it was happening. We also really appreciate the level of professionalism and convenience they provide. The process of picking up and dropping off our cars is always smooth, making it easy for us to fit it into our busy schedules.
Honestly, I almost don't want to tell anyone about DC Automotive because I want to keep this gem all to myself! There really aren’t many auto shops these days that offer the same level of reliability, trust, and customer care. Darren, Britny, and the team go above and beyond, and it's clear that their focus is on quality work and happy customers. I’ve had a few oddball fixes recently, and Darren has always been more than happy to share a laugh with me and leave us scratching our heads.
DC Automotive deserves a big shoutout for their excellent service. We couldn’t be more grateful for the awesome work they’ve done and the peace of mind they’ve given us. If you’re looking for an auto shop you can trust, DC Automotive is the place to go. They’ve earned our loyalty, and I can’t recommend them enough.
The DC A., Office Manager de DC Automotive Inc a répondu le 02/18/2025 10:50 AM

Tina, You are spot on with your review and the way most customers view automotive repairs. Many customers do express the same concerns on how daunting car repairs and maintenance can be. And yes, the cost is always a factor. Its stressfull to say the least, however, we understand that stress. From providing you with OEM options right down to an aftermakret option, if available, we utilize all of our resources so your vehicle repairs are much less stressful. We do our best to treat every customer the same and provide them all of the information they need to help make the decisions they need to move forward with any recommended services or repairs and always recommend monitoring a repair that doesn't require immedate attention. This allows customers to plan for that expense, versus having that dreaded repair bill. We will always ensure our work speaks for itself and you and John are one of many, trusting us to do just that! We work hard at finding the small details to assist each customer with their vehicle so it won't pose a hinderance to their day to day lives. The communication is an added bonus as no one enjoys being left in the dark and it allows you to plan for a ride, repair costs or anything additional that may not have been anticipated. Thank you for the very thoughtful review of us here at DC Automotive. We look forward to that next "oddball" repair that could leave us all scratching our heads (Darren included)!

All the Best,

The DC Automotive Team


JG
John G.
Barrington, RI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2025
client vérifiéVérifié Client
10
Outstanding, Brittany is a delight as Darren’s secretary
Darren and his staff are very professional and trustworthy. There is a high degree of confidence that the job is being down right at a fair price.
The DC A., Office Manager de DC Automotive Inc a répondu le 02/10/2025 12:27 PM

John,

Thank you for trusting us with your vehicles over the years and allowing us to continue to service them for you. We look forward to seeing you at your next service appointment!

Thank you, The DC Auto Team 


Client vérifié
Fall River, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2025
client vérifiéVérifié Client
10
Fast and Convenient
Took me in for an appointment at very last minute to get a quick tire swap down. Very easy to work with and they cover all the basics.
The DC A., Office Manager de DC Automotive Inc a répondu le 02/07/2025 08:50 AM

We were prepared for the customers needing last minute repairs before the upcoming snow. We were happy we were able to help!

The DC Auto Team


HC
gravatar
Hugh C.
East Greenwich, RI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/03/2025
client vérifiéVérifié Client
10
The Best!
DC Automotive always provide the best customer service and they're work never disappoints.
Thanks Darren, Britney and team!
Outstanding
The DC A., Office Manager de DC Automotive Inc a répondu le 02/07/2025 08:34 AM

Hugh, 

As always, we appreciate your positive feedback and look forward to seeing you at your next appointment.

The DC Auto Team


TM
Tammika M.
Cranston, RI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/03/2025
client vérifiéVérifié Client
10
They know about cars
They do an excellent job and very cost effective
The DC A., Office Manager de DC Automotive Inc a répondu le 02/07/2025 08:33 AM

Tammika,

Thank you for trusting us with your vehicle!

The DC Auto Team

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.