Terrible Customer Care from Andrew in Service. I have purchased three NEW cars from Greico in the last 4 years and they only care about your business if you are buying a car. My newly purchased 2024 vehicle has a recall to replace the entire engine, which is stated as "serious" per Hyundai. Andrew in the service department has been an absolute nightmare to deal with. I called and left messages for 6 weeks, when I finally got a hold of him and explained that I was upset for him never returning my calls or booking an appointment given I was a loyal customer, he simply said I don't work for sales. After taking no accountability or making any attempt to apologize for his poor service, he said he would call back in a week to schedule the repairs. One month later he still is not returning calls, and my car BRAND NEW car is still not fixed!
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