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Kenneth K.

Leoma, TN

02/07/2023

Catégorie : Service

Avoid this. To much going on and no one to talk with about it

Got a new Sonata. Told them I didn't want extra warranties or another things with the car. They snuck the contract on me by hurrying up and when I'm done I have 899 dollars added to the car plus a treatment to the inside and outside of the car that cost 1,689 dollars. I have tried to contact them with no reply except an e-mail to contact them over the matter 3 times and4 times e-mail. Got the car home, and It's got a non factory tint on it. Nitrogen aired tires. Noticed the tires were low with warning light at 24 psi in front driver side and the rest at 29 psi. So there goes the Nitrogen. I feel this car has been sold and brought back. It had around 49 miles on it when I bought it. If you are reading this, you do need to contact me about this matter. I suggest you to read your contracts with this Dealer. The car is fine, but the way it was sold is really left to be desired. Also look at the invoice. It said sale for it and after all was said it was still at normal price. I feel you need to write me a check for this on what i never asked for and send it to me as soon as possible. MSRP
was $31,135 and its sale price was $28,942. When they added all they snuck in, the total was $34,373. Added to this was Nitrogen tires aired $395, Four for One $$899, Lifetime Window Tint $449, Premium Luxcare $1,495 with a grand total to the car $34,373. This is not the way to do a customer. Stay away from this place.

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