business image

Madison Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(229 Avis)
94
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
94
Score NPS ®

Détails de l'entreprise

À propos

Here at Madison Automotive we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Madison offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back. Here at Madison Automotive we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Madison offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Catégories
Entretien de la voiture, Atelier de réparation, Réparation automobile
Contact
(256) 772-0760

Heures d'ouverture

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
9075 Madison Boulevard Madison, AL 35758-1703
Madison Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(229 Avis)

Client vérifié
Madison, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2025
client vérifiéVérifié Client
10
New brakes
Car stops so smoothly and quietly after brakes were replaced.

NJ
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NICHOLAS J.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2025
client vérifiéVérifié Client
10
Truck and car fix
Great service...Same day fix!

MM
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MELISSA M.
Madison, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2025
client vérifiéVérifié Client
10
Excellent!
Amazing service and super fast!
The Team at M. de Madison Automotive a répondu le 04/01/2025 09:34 AM

We appreciate your feedback! It’s great to hear that you experienced our speedy service. Our team always aims to keep things moving faster than a car on the highway, so it’s nice to know we’re hitting the mark. Safe travels, and we look forward to being here for your automotive needs in the future!


KF
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Kevin F.
Madison, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2025
10
Family Business doing Quality work!
I went in for an oil leak repair that I was having, and they were able to fix it with a quality repair. What I was most impressed with was when I returned to pick up my car the owner was out in the shop working with his team to make sure the work meets his standard of Execellence. He took a minute of his time to Thank me for my business which meant a lot to me. Quality work, great customer service and great people. They earned my business, and I would recommend you giving them a shot to earn yours if/when your car is in need of a repair.
The Team at M. de Madison Automotive a répondu le 03/31/2025 09:35 AM

We're happy to hear about your positive experience with us! It's always a good day when we can send a car home leak-free and filled with quality repairs. Our team strives for excellence, and it's great that you noticed the owner pitching in with the crew—after all, teamwork makes the dream work! Your recommendation means the world to us, and we hope your car continues to run as smoothly as that oil leak is now gone. Here's to preventing any more leaks in the future!


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2025
client vérifiéVérifié Client
10
Replaced my rear main seal
Best mechanic in Madison!
The Team at M. de Madison Automotive a répondu le 03/18/2025 09:34 AM

We appreciate the high praise! It's great to know we hold the title of "best mechanic" in Madison. We're always here to keep your wheels turning smoothly, and who knows, maybe we'll even help your vehicle feel like a rockstar. Your trust in us means a lot, and we look forward to helping you with any future automotive adventures.


RS
Rudy S.
Madison, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2025
client vérifiéVérifié Client
Catégorie : Service
Rudy said it was short, sweet and simple. He said they did good work.
Recommandé
The Team at M. de Madison Automotive a répondu le 03/18/2025 09:34 AM

We're glad to hear that you found our service short, sweet, and simple! Sometimes, the best experiences are the ones that get right to the point. We're all about getting the job done well and efficiently. Your support really fuels our engine!


GW
GAIL W.
Huntsville, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2025
client vérifiéVérifié Client
10
Definitely will go back for service
Had my car fixed. Very friendly and explained everything before work was preformed.
The Team at M. de Madison Automotive a répondu le 03/16/2025 09:36 AM

We appreciate your feedback and are delighted to hear about your experience! It’s always our goal to keep things friendly and transparent—after all, we believe that understanding what’s happening under the hood is just as important as the repairs themselves. If you have any more questions or need assistance in the future, just give us a shout!


SM
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2025
client vérifiéVérifié Client
10
Genuine family business
I'm from out of state and desperately needed a brake and rotor replacement for all 4 wheels. Very easy to work with and job was on time with no surprises. They even dropped me off and picked up from across the street. I believe in family businesses and highly recommend them.
The Team at M. de Madison Automotive a répondu le 03/06/2025 09:35 AM

We’re glad to hear that your experience was smooth, even if you had to roll in from out of state! We're all about making the process easy and convenient—after all, getting your brakes fixed shouldn't feel like a pit stop at the racetrack. Family-owned means we treat our customers like, well, family! Your recommendation warms our hearts, and we appreciate you taking the time to share your experience.


DB
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dan b.
Harvest, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2025
client vérifiéVérifié Client
10
Exceptional Service
Jason and his team exceeded my expectations! My son's truck began to overheat on Madison Blvd and I had it towed to Madison automotive. After diagnosing everything that was wrong with it, they had it fixed the next day! That level of service is RARE these days.... Highly recommend them!
The Team at M. de Madison Automotive a répondu le 03/03/2025 09:34 AM

It sounds like Jason and the team really pulled out all the stops for you and your son's truck! We know overheating can be a bit dramatic, like a car version of a soap opera, but we’re glad our crew handled it like the pros they are. We aim to bring that rare level of service to each customer, and it seems we hit the mark with you! Appreciate your recommendation – it helps us keep those engines running smoothly. Here’s to many more miles of happy driving!


CE
Chris E.
Huntsville, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2025
client vérifiéVérifié Client
Catégorie : Service
Chris stated they got to him in the same day and everything was good.
Recommandé
The Team at M. de Madison Automotive a répondu le 03/03/2025 09:34 AM

We appreciate you sharing your experience! It’s great to hear that we were able to assist you on the same day – we like to think of ourselves as the swift superheroes of the automotive world. If there’s anything else we can help with in the future, just let us know!


C.
Madison, AL
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
02/17/2025
client vérifiéVérifié Client
0
Poor communication, bare minimum service
Called at 10am to make sure they got my car from overnight drop off and was told my car was next and theu would call after lunch to discuss. I never received a call so I called them at 4:15 (they close at 5). I was told oh yeah it's ready and it's 165 dollars. We're they even going to call me to let me know if was ready? Also most places will call with an estimate before fixing. They didn't even vaccum the visible water in the floor board. When I asked Jason said oh well it wasn't that wet. However when I got to my car it was visibly wet and squishy to the touch. Ended up 172 dollars for them to spray the sunroof drain holes with air, they could have at least vacuumed the water up.
The Team at M. de Madison Automotive a répondu le 02/24/2025 06:01 AM

We appreciate you taking the time to share your experience with us. It sounds like there might have been some miscommunication along the way, and we sincerely apologize for any frustration that caused. Waiting for a call and then discovering your car was ready all along can feel a bit like waiting for a magician's reveal—only to find out your card was never in the deck! Regarding the cleaning, we aim for a spotless finish and it seems we missed the mark this time. We’ll certainly address that with our team to ensure we’re not leaving any soggy surprises behind. Your feedback is crucial for us to improve and we truly value hearing from you. If there’s anything more you’d like to discuss, please don’t hesitate to reach out.


DA
DEBBIE A.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/17/2025
client vérifiéVérifié Client
10
Madison Automotive
I only take my car to Madison Automotive. They are honest, reliable, and reasonable priced.

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2025
client vérifiéVérifié Client
10
Great service and communication
Employees from ownership to the shop were very courteous helpful throughout the process.

GF
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GARY F.
Lawton, OK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2025
client vérifiéVérifié Client
10
Excellent and fast best maintenance shop in Alabama
Super courtious, fast, knowledgeable staff.

KS
Ken S.
Alabama
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2025
client vérifiéVérifié Client
Catégorie : Service
Ken said he has been going there for a long time and they have always been good to him. They have great customer service and do good work.
Recommandé
Bons de services et publications
🌟 Wow, 30 years and counting! Thank you for trusting Jason and the team at Madison Automotive. We're thrilled to keep your wheels turning—just like a fine wine, some things get better with age! 🍷🚗 #CustomerAppreciation #MadisonAutomotive
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We appreciate the love! 💖 We're thrilled to be your go-to for auto repairs. Our team is all about expertise and friendly service (and yes, we do charge a smile fee 😉). Thanks for the shout-out! #MadisonAutomotive #ServiceWithASmile
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We're thrilled to hear you had a great experience! Our team loves keeping your ride in top shape—plus, we're great at speed-fixing issues. 🚗💨 Thanks for the kind words! #MadisonAutomotive #WeCareForYourCar
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Huge thanks for your kind words! 💖 Honesty is our favorite policy—especially when it comes to your ride! 🚗 We're grateful to be your go-to automotive team. Looking forward to keeping your vehicles in tip-top shape! #HonestMechanics #MadisonAutomotive
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We're pretty sure our customer service is better than your mechanic’s favorite tool! 😉🔧 Thanks for the kind words! We value respect and aim to provide top-notch service. Your recommendation means the world to us! 🙌🚗 #MadisonAutomotive #CustomerCare
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Thanks for the thumbs up! 👍 At Madison Automotive, we believe in keeping it simple and effective—no unnecessary detours! 🚗💨 Your support means the world to us! #KeepingYouMoving #CustomerAppreciation
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Thanks for the awesome review! We're thrilled to hear you had a speedy experience with your Camry! 🚗💨 Honesty and trust are our middle names (well, not literally!). We appreciate your support! #MadisonAutomotive #ServiceWithASmile 😄
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We’re blushing! 😊 Thank you for the kind words! We pride ourselves on keeping your ride in top shape and your satisfaction at 100%. Remember, a happy car means a happy driver! 🚗💨 #MadisonAutomotive #HappyDriving
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🚗✨ We take happiness seriously here at Madison Automotive! Your vehicle leaves with a smile (and so do we)! Thanks for the kind words, and a special shoutout to our fantastic team! 🌟 #HappyCars #MadisonAutomotive
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We’re thrilled to be your go-to for auto care! ?? Thanks for spreading the love and referring friends our way! Remember, we’ll always treat them like family—just maybe without the awkward holiday dinners! ? #MadisonAutomotive #CustomerLove
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Thank you for your kind words! Our team aims to keep things professional over here—just like a well-tuned engine! ?✨ We're thrilled to help you ride smoothly. See you next time! #MadisonAutomotive #CustomerCare
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We’re revved up by your kind words! ?? At Madison Automotive, kindness and expertise go hand in hand. We're thrilled to keep your family’s vehicles running smoothly. Thanks for trusting us! ?✨ #ThankYou #MadisonAutomotive
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Thanks for making us your go-to auto experts for over a decade! ?️ We're thrilled to keep your wheels turning smoothly. Remember, if your car ever needs a spa day, we're just a pit stop away! ?? #MadisonAutomotive #TrustedService
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?? We're thrilled you had a top-notch experience! Jason's all about speedy repairs and clear explanations—no magic tricks here, just great service! Thanks for entrusting us with your ride. See you next time! ? #MadisonAutomotive #ServiceWithASmile
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Thanks for the high praise! ?✨ We’re thrilled you chose us. Remember, we’re always here to keep your wheels spinning smoothly. Don't forget to stop by for a tune-up, we promise to keep the good vibes rolling! #MadisonAutomotive #CarCare
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We're thrilled to be your go-to pit stop for service and savings! ?? Excellent customer service and unbeatable prices? That's our secret formula! Thanks for the love! ? #MadisonAutomotive #ServiceWithASmile
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Thank you for your kind words! We're thrilled Jason could assist with your insurance while getting the job done on time. ?️ Your satisfaction makes our engines purr! ?? #CustomerAppreciation #MadisonAutomotive
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? We're thrilled to hear that your Jeep is back on the road and running smoother than ever! Thanks for trusting us after that Jeep club nudge. Rebecca's calming vibes are hard to beat! ?? We're here for all your auto needs! #MadisonAutomotive #JeepLove
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? Thank you for the amazing review! We're blushing brighter than a fresh coat of wax! ?✨ Our team loves making sure you and your car are in tip-top shape. Honesty and care are our superpowers! ? #MadisonAutomotive #CustomerAppreciation
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We're thrilled to hear you think Jason runs a top-notch shop! ?✨ Professionalism and reliability are our middle names! Thanks for the glowing review—your support keeps our engines running! #MadisonAutomotive #CustomerAppreciation
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Thank you for the kind words! At Madison Automotive, we're always ready to lend a hand—our team is like the superhero sidekick your car needs! ?‍♂️? We're here to help, whatever it takes! #CustomerCare #MadisonAutomotive
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Thank you for the fantastic review! ?? We’re thrilled to hear our speedy service and ready parts made your visit a breeze! Your satisfaction fuels our engine! ?✨ #MadisonAutomotive #CustomerFirst
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We're thrilled to hear you think Jason and the team are the best! ?✨ Your trust means the world to us—we promise to keep your wheels turning smoothly! Thanks for being part of the Madison Automotive family! #CustomerAppreciation #AutoExperts
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We're thrilled to hear you had a great experience with Jason and the team! ?✨ Fast service and fair prices are our specialty. Your 2008 Nissan Sentra will be happy to see you again soon! Thanks for the love! ? #MadisonAutomotive #CustomerAppreciation
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We're thrilled to hear you had a smooth ride with us! ?? Jason and the team love keeping our customers happy and their wallets full. Thanks for the shoutout! See you next time for more oil changes and good vibes! ? #MadisonAutomotive #CustomerCare
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Thanks for the awesome review! ? We're thrilled to hear you felt right at home with us. Quick service and happy customers? That's our jam! ? Come back anytime for more maintenance magic! #MadisonAutomotive #ServiceWithASmile
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Thanks for trusting us with your truck! ?✨ A full service every 150,000 miles? That's bold! We're here to keep your ride in tip-top shape, no matter how many miles you throw at it. See you next time! #TruckLove #MadisonAutomotive
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?? We’re blushing! Thank you for your amazing words! ? We're thrilled to have you with us for a year, and we aim to keep the good vibes and great service rolling. Here's to many more miles together! ? #MadisonAutomotive #CustomerAppreciation
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Thanks for the stellar feedback! ?✨ We always aim to keep your ride running smoothly, just like a well-oiled machine! Come back anytime for more top-notch service! #MadisonAutomotive #RideWithUs
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Thanks for the thumbs-up! ? We're thrilled you think our work is great! At Madison Automotive, we always aim to keep your ride as happy as a well-oiled machine. ?? Keep cruising! #MadisonAutomotive #CustomerLove
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Thanks for the stellar review! ? We're glad we could help. Our team always strives to be professional and honest, and we're pleased you noticed. #BestAutoShop #Grateful
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? Wow, thanks for the five stars, Sam! ? We're thrilled that we could get your truck back on the road so quickly. Jason is a rockstar mechanic, and we appreciate your support. #FiveStarReview #MadisonAutomotive
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? Thanks for the 5-star review! We're thrilled to hear you had a wonderful experience with us. Our team works hard to get you back on the road ASAP! ?? #CustomerSatisfaction #MadisonAuto
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Thanks for the 5-star rating! We're thrilled to hear Jason and our team provided you with top-notch service. ?? We're here to keep you cruising worry-free! #CustomerSatisfaction #MadisonAutomotive
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? Thanks for the 5-star review! We're glad we could keep your trusty old car chugging along. We're always here to keep your trusted steed in top shape! #CustomerAppreciation #MadisonAutomotive
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Thanks for the 5-star review! ? We're so glad we could keep you cool as a cucumber on the road! Your support means the world to us! #CustomerAppreciation #ACService
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Thanks for the kind words! ? We're thrilled to hear you had a great experience with us. Your recommendation means the world to us! ?? #CustomerAppreciation #TopRated
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Thanks for the kind words, Stewart! We're thrilled to be your go-to for automotive needs. We'll keep looking out for you like the good family members we are ?? #CustomerAppreciation #FamilyBusiness
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Thanks for the stellar review! ? We're thrilled we could help you and your car. Keeping prices down and service top-notch is our jam. Thanks for choosing us! #HappyCustomers #AutoCare
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Thanks for the 5-star review! We're thrilled to have your support. ? Our team is always here to take great care of you and your vehicle. #CustomerAppreciation #MadisonAutomotive
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? Thanks for the 5-star review! We're delighted you had a top-notch experience with our team. We'll continue to deliver outstanding service. Your trust means the world to us! #CustomerSatisfaction #AutoCare ?
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? Thank you for the stellar review, Ann! We're thrilled to hear that our service met your expectations. Customer satisfaction is our top priority! ?✨ #CustomerSatisfaction #ImpeccableService
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Thanks for making Madison Automotive your go-to for car repairs! We're thrilled to be your trusted mechanic. ? Our team is always here to keep your wheels running smoothly! #CustomerAppreciation #MadisonAutomotive
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Thanks for the 5-star love! We're thrilled to be your go-to family mechanic. ?? #FamilyBusiness #MadisonAuto
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?Thanks for the love, Paul! We're stoked to keep your fleet rolling smoothly. Your support keeps us revved up! ?⭐ #CustomerAppreciation #MadisonAutomotive
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Thanks for the 5-star review, Henry! We're glad you enjoyed our detailed updates and timely service. We promise to keep your car running smoothly! ? #CustomerSatisfaction #MadisonAuto
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? Thank you for the glowing review! We're thrilled to hear that you had a positive experience with Jason. Keeping your Odyssey running smoothly is our top priority! #HappyCustomers #AutoMaintenance
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Thanks for the 5-star review, Albert! ? We're glad we could make your visit pleasant and efficient. Looking forward to helping you out again soon! #CustomerAppreciation #MadisonAuto
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Hey there, Paul! ?? We're thrilled to hear that you had a positive experience with us. Providing speedy and courteous service is what we're all about! Thank you for the kind words! #CustomerAppreciation #MadisonAutomotive
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Thanks for the 5-star review, Denzel! We're delighted to hear that you're happy with our service. We'll keep up the good work to ensure your vehicle stays in top-notch condition ?? #MadisonAutomotive #CustomerSatisfaction
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We're delighted to hear that you've been a part of the Madison Automotive family for years! Thanks for trusting us with your car care needs! ?? #CustomerAppreciation #MadisonAutomotive
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Thanks for the 5-star review, Richard! ? We're glad we could tackle the issue swiftly and get you back on the road. We appreciate your support! #CustomerSatisfaction #MadisonAutomotive ?
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? Thanks for the amazing review, Shane! ? We are thrilled to hear that we've once again delivered top-notch service. Your recommendation means the world to us! ?? #CustomerAppreciation #MadisonAutomotive
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????? Thank you for your kind words! We're thrilled to hear that you had a great experience at Madison Automotive. Your satisfaction is our priority! #Madison #AutoCare
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????? Thank you for your loyalty and kind words! We are thrilled to have served you and your family for many years. #Madison #AutoRepair #FiveStarReview
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