It doesn’t take long for us to determine the problem with your car, and we don’t have to dismantle it to do it. When it comes to troubleshooting car problems, our skilled ASE-certified technicians in Spring TX use advanced diagnostic tools and proven techniques to ensure an accurate repair. Once we find that problem, we provide the It doesn’t take long for us to determine the problem with your car, and we don’t have to dismantle it to do it. When it comes to troubleshooting car problems, our skilled ASE-certified technicians in Spring TX use advanced diagnostic tools and proven techniques to ensure an accurate repair. Once we find that problem, we provide the correct engine repair needed. ...more
After the oil change was complete, my keys were held for 15 minutes before I was informed my car was ready—despite me visibly waiting in the lobby. When I was finally called, I was quoted nearly double what I’ve consistently paid at this same location. When I calmly questioned the sudden increase, Jake responded in a very dismissive tone, saying, “You didn’t pay thirty-something dollars here.” I found that response unprofessional and unnecessary, especially considering I have past receipts showing otherwise.
When I expressed my disappointment and mentioned I planned to leave a review, he handed back the cash I had attempted to use for the payment and said, “It’s on the house.” As I was walking out, he added, “Don’t come back.” No receipt, no proper explanation—just cash handed back and a cold dismissal. This is the first time I’ve been treated with such disrespect at an establishment I’ve used before. I definitely don’t plan on returning, and I hope future customers are treated with more professionalism than I was.