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Gettel Genesis Of Sarasota

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(47 Avis)
73
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Détails du score

5 stars
75%
4 stars
15%
3 stars
7%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
Avis original
Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5
10
Total des ReScores™
4,9
Moyenne de ReScore™
73
Score NPS ®

Détails de l'entreprise

Catégories
Réparation automobile, Concessionnaire de voitures neuves, Concessionnaire Genesis
Contact
(941) 923-1411
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
3500 Bee Ridge Road Sarasota, FL 34239
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Département des ventes' Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(47 Avis)
Écrire un avis
Avis récents
BB
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Basil B.
North Port, FL
2021 Genesis Gv80
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/08/2021
client vérifiéVérifié Client
1
Catégorie : Sales
Not honest with the true price of their cars
While I cannot speak for other customers' experiences at the dealership, I can speak about mine. The prices listed on their website were not accurate and did not match the true prices of the cars at their dealership. When I arrived at the dealership, not only did they not want to honor their internet pricing they added an extra $5000.00 for ‘dealership profit’ they said I had to pay if I wanted the car. They then gave me a false evaluation price for my trade-in and wanted me to sign another evaluation showing my car was worth more, a $6000.00 price difference. I am happy for those who had a great experience at the dealership but not all of us are/or treated the same way. To any new customers please be careful, stand firm, and don’t be taken advantage of by the dealership. Wishing you all a safe and happy holiday.
MELISSA J B., Customer Relations Manager de Gettel Genesis Of Sarasota a répondu le 12/10/2021 12:31 PM

We appreciate you choosing Gettel Genesis of Sarasota to purchase your GV80. Please, accept my sincere apology that you did not receive the excellent experience that we strive to achieve. We take customer complaints very seriously and would like to assure you that Genesis and our General Manager, Mark Bedell review all survey responses.

Your Sales Associate, Alina is a caring, thorough Salesperson and she has been trying to reach you to discuss this and any outstanding questions you may have about the vehicle. Please reach out to her at your earliest convenience. Alina will also be available for a Reconnect visit, if necessary, to review your vehicle’s technology features and answer any additional questions you may have. Your satisfaction is her top priority.

Melissa Bonner
Customer Relations Manager
Gettel Genesis of Sarasota
941-923-1411
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