I have a Genesis GV80 that has a rattling noise when breaking. I’ve brought my car in to be “ seen” multiple times and the issues has not been resolved. I’ve also done my research in an attempt to assist or clarify for the maintenance techs and each time the give me my car back the issue is still there. One instance Wolfchase Genesis kept my car for 2 months and immediately upon returning it the noise was still present. I’ve been through at least 4 service managers in the last year and they keep passing the buck. I’ve shown video and audio of the problem and sent attachments from the forums of what the issue is and still no resolve. Mrs. Debbie is the only one that has tried to assist and has great customer service. The brake module needs to be replaced and they simply won’t do it for whatever reason.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.
