We are extremely sorry for the incomceinence the AC issue caused you. It was just a bit difficult because it was a bit chilly when you left to head back. It was unfortunate the dealer you brought it to was unable to assist as well.
Wgat can I do to make this right for you?
We really need to have you fill out the rescore to a 5 star surv ey.
Please feel free to call me at 571-200-2462
Scott Lee
General Sales Manager
Safford Hyundai and Genesis of Springfield
I wanted to be sure that you were aware that we are sending you the All weather mats for the inconveinence caused by the AC issue.
Please do the rescore ASAP sir
Thank you
Could you please take a moment and complete the rescore survey, today is the last day to complete it for the month end,
If you havent already received the mats, they will be there really soon.
Im sorry we dropped the ball on getting your dent fixed. The salesperson you worked with is no longer with us. Can I schedule a time to repair it or would you like to be reimbursed?
Scott @ Safford
Would you mind rescoring each review with the promise of a check sent Monday?
Scott Lee
General Sales Mgr
Safford Hyundai and Genesis of Springfield