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MTR Auto Service

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(647 Avis)
91
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
91
Score NPS ®

Détails de l'entreprise

À propos

At MTR Auto Service, we believe in servicing you the best we can. With over 15 years of experience, we can guarantee your satisfaction and are dedicated to helping you with all of your automotive needs. We offer a plethora of services like standard maintenance, heating and air conditioning, and auto engine repair in Lorton, VA. At MTR Auto Service, we believe in servicing you the best we can. With over 15 years of experience, we can guarantee your satisfaction and are dedicated to helping you with all of your automotive needs. We offer a plethora of services like standard maintenance, heating and air conditioning, and auto engine repair in Lorton, VA.

Catégories
Entretien de la voiture, Réparation automobile, Atelier de réparation
Contact
(703) 339-1700

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
8409 Terminal Rd Unit F Lorton, VA 22079
MTR Auto Service's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(647 Avis)

HR
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Humberto R.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2025
client vérifiéVérifié Client
10
Great customer service!!!!
Very honest, great customer service, job done right. Only place that I trust to bring my car, and the only place I will continue to bring it. Other mechanics/shops try to get over you by offering (forcing) things you don't need done. MTR follows through on their word. Offer recommendations and tells you what can wait or what they recommend to get done. What other shop do you know that offer services like that? If I can give it 10 stars I would, even 100 stars. Is there a infinity stars option? Because MTR deserve it!!!

CV
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christopher v.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2025
client vérifiéVérifié Client
10
Excellent Service and Quality Work
I recently had some damage to my car after someone hit my bumper. I reached out to MTR Auto Service and was blown away by how quickly they were able to get me in. The entire process was smooth, and the team was incredibly professional and friendly. The repair work was outstanding — my car looks as good as new! I truly appreciate their speed, attention to detail, and overall quality of service. Highly recommend MTR Auto Service!

MF
Maday F.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/24/2025
client vérifiéVérifié Client
10
Great attention!!
100% recommend!! Thanks for your service!

CJ
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Cherryl J.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/18/2025
client vérifiéVérifié Client
10
Great Auto Shop – Highly Recommend!
I’ve been taking my car to MTR for a while. Marvin & team always do a great job. Skilled, honest, and explains everything clearly. They treat my car with care.

Service is fast, friendly, and reliable. I trust them to keep my car in great shape.

If you need a good mechanic, this is the place to go!

NM
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Nabyou M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/17/2025
client vérifiéVérifié Client
10
Front Grill/Side Fenders
I had a great experience with MTR Auto Repair. Marvin, the owner, personally made sure my car was fully repaired just as I expected. He was not only helpful but also incredibly kind and considerate throughout the entire process.

There was a small error in the initial repair, but once I pointed it out, Marvin acknowledged it right away and took full responsibility. He even gave me a call himself to reassure me that it would be taken care of—and his team followed through. That level of accountability really stood out to me.

Their turnaround time was fast—I didn’t have to wait weeks to get my car back. It only took about 2–3 days, and now my car looks good as new! I’m very happy with the quality of the work and the service overall. I’ll definitely be choosing MTR for any future auto repair needs.

Highly recommend!

VA
Vincent A.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/21/2025
client vérifiéVérifié Client
10
Knowledge is power
The MTR team do an amazing job talking you through what your car needs and the why behind it. Thank you MTR

BW
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Bianca W.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2025
client vérifiéVérifié Client
10
Great customer service
This is my 2nd time coming and I am always pleased with how I am treated. Any questions I have are always answered and even if they need to make a correction, they call and let me know.

WE
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William E.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2025
client vérifiéVérifié Client
10
OIL CHANGE
Excellent service.
Worked completed on time.
Decent workshop.
Happy with all the work done.

Client vérifié
Mercedes-Benz S55
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2025
client vérifiéVérifié Client
10
Quick & Easy
Have been going here for awhile, they are upfront and honest. Keep up the great work.

CC
Carole C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
client vérifiéVérifié Client
10
Great experience.
Very professional, friendly and efficient!

BW
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Bianca W.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2025
client vérifiéVérifié Client
10
Great customer service
I found this shop at the last minute and they were so polite and quick. Will definitely be back

KA
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Karen A.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2025
client vérifiéVérifié Client
10
Quick, Reliable, Friendly Service :)
At MTR, rest assured that your baby (car, lol) is in great hands! I appreciate the prompt, professional, and efficient service I’m provided with throughout every experience! Thank you gentlemen for your commitment to your community!

DB
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Davon B.
Annandale, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/05/2025
client vérifiéVérifié Client
10
Professionalism
I recently took my car to MTR for a major repair and was incredibly impressed with their professionalism and expertise.

MB
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Maureen B.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2025
client vérifiéVérifié Client
10
Excellent service
The dead alternator in my car drained my battery and I was barely able to get to a good spot. Marvin and Ace were able to get it to their shop and did the repairs perfectly. I am so grateful to MTR for their professionalism and dedication to doing an excellent job. Although I moved a little further away, I will always bring my car to MTR.

CJ
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Cherryl J.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2025
client vérifiéVérifié Client
10
Exceptional Service
I highly recommend MTR to anyone seeking trustworthy, reliable automotive services. I've been going to MTR for so many years, and I am thankful I can fully rely on them.

1-15 sur 647 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.